customer service is always good and anytime i’ve gone my coffee always tastes correct. it’s 30 mins from me but it’s the only dunkin i’ll go to bc my coffee always tastes correct
shanaynay
Waited 30 mins after going through the drive through for 2 iced coffees. Then when I finally had To go in to get them they were both burnt! We Could not even drink them
Lameka Banks
Regina is hands down the best. I'm not sure what her title is at this location , but her customer service is TOP NOTCH. She is always so sweet and kind when I come in. I have encountered the same situation twice when it came to placing an order for Blueberry Muffins and they were out, but did she turn me away ABSOLUTELY NOT. She offered to make the muffins and walk them over to my job when they were done. She is a true definition of going above and beyond to satisfy customers. Regina I appreciate you, and Thank You again for your EXCELLANT customer service.
Atmosphere: 5
Food: 5
Service: 5
booger
Rude ass staff also, why does the donut store not have donuts I get it. Y’all have to make them it takes time, but Jesus be a little bit more prepared.
Service: 1
Dameian Battle, MBA
Dope spot!
Atmosphere: 5
Food: 5
Service: 5
Scotty Bergenbush
It's always an issue with this location. Im officially done. Something is always wrong with the order, or they're out of stuff.
Atmosphere: 1
Food: 1
Service: 2
A.Alp Mumcu
This five star is for the crew. Two times I have been there and two times they were friendly and helpful.
Service: 5
SM
I made an online order so I could quickly get my order as I was in a hurry. I made the order 45 minutes before I arrived at the store and my order had not been started when I arrived. I waited 6 minutes for someone to even greet me (I was the only person there). It took them about 8 minutes to prepare my order (put donuts in a box). I ordered strawberry glazed donuts and vanilla glazed donuts in the same box. It looked like I received all vanilla. I had to go back in and have them point out the strawberry ones for me. I’m used to bright pink frosting and the frosting I received was one shade pinker than white. No one at our party was able to tell the difference. When I asked the employees they said it’s a difference between factory made and in house made donuts. WHAT?! Also all the chocolate ones I received looked like they had thick store processed cake frosting spread on top. Inconsistency between donuts for sure. What happened to quality and customer service??!!
Food: 2
Service: 2
Brooke Walton
This store is literal trash when it comes to making drinks. I don't know in what world a cappuccino is just hot coffee poured over ice. Last time I assumed they were still training but apparently they just do whatever I want.
I just got a Matcha Latte. It felt a bit light. I get home and it's literally half empty
Atmosphere: 4
Food: 1
Service: 4
J M Mac
Disappointed/ confused as to why the food station was closed at 12:50p and the only served coffee or pastries. Is this normal?
Devon Witek
This place is bottom of the barrel. Always- literally always- out of things. Drive thru takes ages to get through. Employees have the customer service skills of a rock.
It’s been this way for 10+ years. I don’t know why I’ve given it multiple shots at this point.
Laura Schmid
Well says it's open at 5am & it's not! Outside waiting! Lost business
Best coffee, quick in and out.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
customer service is always good and anytime i’ve gone my coffee always tastes correct. it’s 30 mins from me but it’s the only dunkin i’ll go to bc my coffee always tastes correct
Waited 30 mins after going through the drive through for 2 iced coffees. Then when I finally had
To go in to get them they were both burnt! We
Could not even drink them
Regina is hands down the best. I'm not sure what her title is at this location , but her customer service is TOP NOTCH. She is always so sweet and kind when I come in. I have encountered the same situation twice when it came to placing an order for Blueberry Muffins and they were out, but did she turn me away ABSOLUTELY NOT. She offered to make the muffins and walk them over to my job when they were done. She is a true definition of going above and beyond to satisfy customers. Regina I appreciate you, and Thank You again for your EXCELLANT customer service.
Atmosphere: 5
Food: 5
Service: 5
Rude ass staff also, why does the donut store not have donuts I get it. Y’all have to make them it takes time, but Jesus be a little bit more prepared.
Service: 1
Dope spot!
Atmosphere: 5
Food: 5
Service: 5
It's always an issue with this location. Im officially done. Something is always wrong with the order, or they're out of stuff.
Atmosphere: 1
Food: 1
Service: 2
This five star is for the crew. Two times I have been there and two times they were friendly and helpful.
Service: 5
I made an online order so I could quickly get my order as I was in a hurry. I made the order 45 minutes before I arrived at the store and my order had not been started when I arrived. I waited 6 minutes for someone to even greet me (I was the only person there). It took them about 8 minutes to prepare my order (put donuts in a box). I ordered strawberry glazed donuts and vanilla glazed donuts in the same box. It looked like I received all vanilla. I had to go back in and have them point out the strawberry ones for me. I’m used to bright pink frosting and the frosting I received was one shade pinker than white. No one at our party was able to tell the difference. When I asked the employees they said it’s a difference between factory made and in house made donuts. WHAT?! Also all the chocolate ones I received looked like they had thick store processed cake frosting spread on top. Inconsistency between donuts for sure. What happened to quality and customer service??!!
Food: 2
Service: 2
This store is literal trash when it comes to making drinks. I don't know in what world a cappuccino is just hot coffee poured over ice. Last time I assumed they were still training but apparently they just do whatever I want.
Atmosphere: 3
Food: 1
Service: 3
Restaurantji Recommends
I just got a Matcha Latte. It felt a bit light. I get home and it's literally half empty
Atmosphere: 4
Food: 1
Service: 4
Disappointed/ confused as to why the food station was closed at 12:50p and the only served coffee or pastries. Is this normal?
This place is bottom of the barrel. Always- literally always- out of things. Drive thru takes ages to get through. Employees have the customer service skills of a rock.
It’s been this way for 10+ years. I don’t know why I’ve given it multiple shots at this point.
Well says it's open at 5am & it's not! Outside waiting! Lost business
Weakest Dunkin coffee I've ever had..
Food: 1
Service: 5
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