Excellent sanitation rating and delicious fresh food.
Marissa Hogan
Food was okay but the CUSTOMER SERVICE was HORRIBLE!!! You walk in. No one. And I mean Noooo one says hello or any greeting. We placed our orders and you can nearly hear the workers. No one is talking. It’s like a death sentence in there. We placed our order. And no one told us that our cold sub was ready after we recycled our hot subs. No direction or communication. All they did was stare and whisper to each other as they looked at us. We finally realized that our order was complete and paid and no thank you for coming no eye contact nothing but more silence and no customer service. Atmosphere felt depressed. Most places I’ve been to with this company music is playing in the background and it’s a friendly atmosphere and you feel welcome. This location you are left feeling like you aren’t welcomed and should not come back.
Monkeyboy Stipe
Frigid cold inside...had to eat outside.
Kayli Mariee
Great customer service thank you
Belinda Pierce
The management needs to look at the help at this store I normally go to this store once a week and feed 2 families but the rudeness of the staff I quit for about 3 months tried it again today had new help and a girl had to cook a few hot sandwiches she kept rolling her eyes and I said Thank you she rolled eyes again and walked off. Management needs to look at this store.... Your losing money I won't be back.
Forrest Schwengels III
Stood in line, waited talked to the employee and stood there some more. The team member just looked at all of us waiting and did nothing.... Worst service ever, none..
jerry bolibaugh
Second order in a row that has been messed up. Both sandwiches were made wrong. One was Mikes way but had no vinegar, oil or mayo. The other wasn't supposed to have oil but was almost inedible because is was soaked in oil. Ive given up on this location. The other two near our house make the orders correctly.
Lauren Baker
There was only one worker working… the rest were in the back doing nothing on their phone laughing. They did not clean this place at all.
Atmosphere: 1
Food: 1
Service: 1
Gigi D
They are absolutely fantastic. Great customer service
Atmosphere: 5
Food: 4
Service: 5
Katrina Schmit
This will definitely be the last time we visit this jersey mikes. It took 15 minutes to get “greeted”. They forgot about 1 of our 3 subs. The “forgot” to even take my order where I had to tell them because I was just standing there looking dumb. They were very rude and disorganized. There was a cock roach on the ground, hair and dirt on the sink. Gross gross gross.
Only come here if you’re not in a rush. Took an incredibly long amount of time for a single sandwich.
Atmosphere: 1
Food: 1
Service: 1
Alphantina Hayes
I’ve been 2 Fridays in a row. And let me say, AWESOME SERVICE!!! The restaurant is always clean. Plenty of parking. The staff greeted me in a timely fashion both times. Ashton assisted me both times. Today he recommended the Rosemary bread. Omg!!! It made my Big Kahuna Chicken sub so flavorful. I’m getting it from now on. Great recommendation from Ashton. The other young man who was running the register & the young lady cooking were so friendly. The young lady had a smile on her face when giving me my order & warm personality. I’m definitely returning. Kudos to all of the employees. Superb job!!
Atmosphere: 5
Food: 5
Service: 5
Nicole Cummings
Have gone to this location over the years, never had a problem. This past weekend we stopped in, and it was horrible. Like so many of the other reviews, it was dirty! Counters and floors were a mess, my husband went in the bathroom, and came out and said it was disgusting, he wasn't going to eat now after seeing how unclean the bathroom was, and he didn't. I was already in the middle of my and my kids order, so I reluctantly continued the order. The employees barely spoke to us, and they were in a hurry and messed up one order, and didn't offer to open it back up just to had several missing toppings. We left and will never return to this location.
Atmosphere: 1
Food: 1
Service: 1
Pumpkin Pie
Was going to leave a $15 tip on the 2 cold subs I ordered because it was the last 15 minutes. But the kid had a major attitude and was slamming things around and I had to ask him to change his gloves after he touched the garbage can with them and went to touch the sandwich. 09/30/24 8:52pm He needs a serious attitude adjustment and I will never be coming back to this location.
Excellent sanitation rating and delicious fresh food.
Food was okay but the CUSTOMER SERVICE was HORRIBLE!!! You walk in. No one. And I mean Noooo one says hello or any greeting. We placed our orders and you can nearly hear the workers. No one is talking. It’s like a death sentence in there. We placed our order. And no one told us that our cold sub was ready after we recycled our hot subs. No direction or communication. All they did was stare and whisper to each other as they looked at us. We finally realized that our order was complete and paid and no thank you for coming no eye contact nothing but more silence and no customer service. Atmosphere felt depressed. Most places I’ve been to with this company music is playing in the background and it’s a friendly atmosphere and you feel welcome. This location you are left feeling like you aren’t welcomed and should not come back.
Frigid cold inside...had to eat outside.
Great customer service thank you
The management needs to look at the help at this store I normally go to this store once a week and feed 2 families but the rudeness of the staff I quit for about 3 months tried it again today had new help and a girl had to cook a few hot sandwiches she kept rolling her eyes and I said Thank you she rolled eyes again and walked off. Management needs to look at this store.... Your losing money
I won't be back.
Stood in line, waited talked to the employee and stood there some more. The team member just looked at all of us waiting and did nothing....
Worst service ever, none..
Second order in a row that has been messed up. Both sandwiches were made wrong. One was Mikes way but had no vinegar, oil or mayo. The other wasn't supposed to have oil but was almost inedible because is was soaked in oil. Ive given up on this location. The other two near our house make the orders correctly.
There was only one worker working… the rest were in the back doing nothing on their phone laughing. They did not clean this place at all.
Atmosphere: 1
Food: 1
Service: 1
They are absolutely fantastic. Great customer service
Atmosphere: 5
Food: 4
Service: 5
This will definitely be the last time we visit this jersey mikes. It took 15 minutes to get “greeted”. They forgot about 1 of our 3 subs. The “forgot” to even take my order where I had to tell them because I was just standing there looking dumb. They were very rude and disorganized. There was a cock roach on the ground, hair and dirt on the sink. Gross gross gross.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Always great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey and Provolone
Only come here if you’re not in a rush. Took an incredibly long amount of time for a single sandwich.
Atmosphere: 1
Food: 1
Service: 1
I’ve been 2 Fridays in a row. And let me say, AWESOME SERVICE!!! The restaurant is always clean. Plenty of parking. The staff greeted me in a timely fashion both times. Ashton assisted me both times. Today he recommended the Rosemary bread. Omg!!! It made my Big Kahuna Chicken sub so flavorful. I’m getting it from now on. Great recommendation from Ashton. The other young man who was running the register & the young lady cooking were so friendly. The young lady had a smile on her face when giving me my order & warm personality. I’m definitely returning. Kudos to all of the employees. Superb job!!
Atmosphere: 5
Food: 5
Service: 5
Have gone to this location over the years, never had a problem. This past weekend we stopped in, and it was horrible. Like so many of the other reviews, it was dirty! Counters and floors were a mess, my husband went in the bathroom, and came out and said it was disgusting, he wasn't going to eat now after seeing how unclean the bathroom was, and he didn't. I was already in the middle of my and my kids order, so I reluctantly continued the order. The employees barely spoke to us, and they were in a hurry and messed up one order, and didn't offer to open it back up just to had several missing toppings. We left and will never return to this location.
Atmosphere: 1
Food: 1
Service: 1
Was going to leave a $15 tip on the 2 cold subs I ordered because it was the last 15 minutes. But the kid had a major attitude and was slamming things around and I had to ask him to change his gloves after he touched the garbage can with them and went to touch the sandwich. 09/30/24 8:52pm
He needs a serious attitude adjustment and I will never be coming back to this location.
Atmosphere: 1
Food: 3
Service: 1
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