Jersey Mike's Subs
701 Cary Towne Blvd Square, Cary
(919) 461-8100
Recent Reviews
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Totally messed up my order. Asked for it mikes way for mine and my fiancées sub. Only tweak was no vinegar on her sub. All he did was make MY sub without mikes way. Totally ruined my night. Don’t go here.
Atmosphere: 2
Food: 1
Service: 1
Terrible store do not go here. We sat in the drive through line for 15 minutes after ordering. No one was helped and multiple people left the drive through line. As we drive by there was no one in line inside
Service: 1
Do not come to this location if you want fast service.
Atmosphere: 1
Food: 1
Service: 1
This is the slowest Jersey Mikes I have ever been too. It is sooo chaotic don’t go here!
Atmosphere: 1
Food: 4
Service: 1
Extremely friendly staff with customer service & customer satisfaction top priority. Extremely clean and well kept restaurant.
order was wrong and they put no effort into making the food. Waste of money!
Food: 1
Went inside got a sub for me and my brother, that man Joshua made my sub. That was my first time there. Food was amazing. Highly recommend anyone and everyone to come to THIS location.
Atmosphere: 5
Smallest selection of toppings i have ever seen in a Jersey Mike's. However all was fresh and good. Reminded me of toppings from a Subway restaurant 35 years ago. I can't explain it.
Atmosphere: 3
Food: 4
Service: 3
great place to eat,I love Jersey Mike's Subs.
Atmosphere: 5
Food: 5
Service: 5
No problems with my sandwich. Service was great! Bathrooms are in a weird spot. Maybe put up some signage. No seating.
Atmosphere: 3
Food: 5
Service: 5
Restaurantji Recommends
Awesome staff, Great food, and friendly customer service. The Drive Thru Experience is very nice!
Atmosphere: 5
Food: 5
Service: 5
Never coming back here again! As a former Jmikes employee when I was in high school. This store should be ashamed. The produce was well past expired as if it had been the same bins since they opened and it was 7 pm. The lettuce was red, the tomatoes were mushy and the onions had a lot of green in them and some translucent. They definitely need to be retrained on making a sub, all my toppings were in the middle of the sandwich, all of the meat was hanging off one side and there was no meat on the other side. Yeah I’ll be driving further to go to a different one. If I hadn’t had an injury making driving difficult I would’ve left and gone to a different one. The blade and toss station was also filthy for there to be only a single customer there when I was in line.
Atmosphere: 1
Food: 2
Service: 2
Staff was not that nice when we first walked in, and service continued to not be great throughout the time we were there. They also got my order wrong even after clarifying it with them twice.
Blade cutter was not clean. I walked out within 5 minutes of getting there.
I usually don’t bother writing complaints, but unfortunately, I had a very disappointing experience. One of the staff members—who I believe is the manager—was incredibly rude. I had accidentally called the wrong location and placed a pickup order there. When I arrived at this store and realized the mistake, I told them I would cancel the order at the other location and place a new one here since I was already on-site.
That’s when a short, heavy-set man told me, “Well, you’re wasting their time and supplies. That’s really dirty business.” Then he closed the drive-thru window and had someone else take my order. I was shocked.
My order then took over 30 minutes—clearly intentional—and when I politely asked for an update (since people who walked in after me were already leaving), the same man snapped at me, saying, “I’m not going to stand here and listen to you complain. He’s literally making your order right now!”
Excuse me? That’s absolutely not how you treat a customer. Totally unacceptable.
To top it all off, after waiting 35 minutes, my order was wrong—there was no chipotle mayo on item #47. Hilarious.
I’ll also be contacting corporate about this experience.
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