Jersey Mike's Subs

Fast service even with long lunch lines. Management does a great job training new hires and builds a culture of making people feel welcome and like regulars.

I went to this store today, a Saturday, around noon. When I walked in, the line was the length of the counter and then some more to the side door. I got in line, and as I moved up, more people came in and got in line behind me. There were 4 young guys working behind the counter. They were so upbeat, friendly, and polite, and they were working together like a well oiled machine. As I stood in the line waiting for my turn, I couldn't help but also notice that the store looked very clean. As I made it to the register, the line behind me was again, all the way to the door. Kudos to these guys for handling the rush like champs! And yes, my sandwich was super fresh and hit the spot!

Great vibes tonight-great work to the crew!!

Terrific subs. Made the way you like it.

The service and subs they make can sometimes be terrible—especially with one of the middle-aged ladies working there. She is always careless, rude, and constantly makes mistakes. My husband and I get subs there regularly, and we’ve both had the same experience.

Last time I went, I paid $20 for a sub that had less meat, less tomato, and no mayo—despite my specific request. On top of that, she was cold and treated me as if I owed her something.

I like the tuna most days, but they have the tendency to put more mayonnaise in than tuna. Today was the worse. Maybe Jimmy John’s is a better alternative.

Very kind staff and well made subs! Will be coming back again

Where do I start? We arrived a little over an hour before they closed. As soon as we parked, all the workers stopped cleaning and seemed annoyed that we were there even though they weren’t closing yet. We walked in and there was trash on the floor, a mound of bacon that’s been sitting there, and nobody ready to take our order. We were handed our sandwiches half opened with parts of the sandwich exposed and an annoyed look. Both sandwiches were missing parts and one had chicken instead of beef. They were both dry and the bread was definitely old. When handling the food, they did not change gloves and touched the register with the same gloves. They were surprised we were eating the food there and seemed to want us out. We finally left and as we sit in the car, they’re vacuuming, picking up the carpet, closing the register, and getting ready to close with 48 minutes left until then. This was the first and only bad experience I’ve had at any Jersey Mikes ever. Do not go to this specific location, especially at night.

Checking drivers licenses to pick up a to go order? No; not DoorDash or Uber, my own order. Is there a ring of thieves out there that know peoples first and last names AND the precise time that exact name ordered…in some complex crime wave to steal sandwiches? Overkill to the nth degree. Yeah, no thanks

The staff are awesome, they are always polite and helpful and attentive as soon as you walk in the door. My sandwhiches are always great.

Everyone was super nice and order was correct

No wonder they have a 95 food grade. They had the knife sitting on the counter near the register. The young man picked it up and cut my sandwich, and the young lady making the sandwich was playing with the bread before making the sandwich.

Waited close to 50 mins for a to go order (only 2 sandwiches). One of the sandwiches was wrong (discovered it when we got home). They gave me a complimentary bag of chips for the wait time. Which is a nice gesture. But I find it unacceptable that you have to wait so long for a sandwich. That’s almost enough time for a fancy dinner.

Atmosphere: 2

Food: 2

Service: 2

I miss the guys that used to work at this location. Super efficient, friendly and quick.
Last night there were no quick efficient employees in the store.
I placed an online order and paid in advance. I go when the app says its ready and it’s not ready. Those 3 girls should Not be in charge of this store. They clearly do not know what they’re doing. One employee was looking in bags to be filled and realized there were more sandwiches in them that was on the order slip and she was standing there with the subs in her hands looking and sounding very confused. The other employee making the subs came over and unwrapped a few of them to see what they were I guess? Idk.
I will Never go back to this location.
Btw. I wasn’t the only person having a problem at the same time.
The app said pick up at 7:31. I arrived at 7;30 and didn’t leave until 7:55. By the time I got home my hot sandwich was cold.
Don’t go here.

Food: 3

Service: 1

I use a cane for walking so the staff saw me coming to the store and immediately opened the door for me. Everyone was so nice and helpful. I recommend visiting this Jersey Mikes for anyone looking for a great sub sandwich in Cary.
Keep up the great work 👍

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: The Original Italian