Jersey Mike's Subs
7177 O'Kelly Chapel Rd, Cary
(919) 388-2200
Recent Reviews
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I accidentally ordered my online sub not realizing they do them all Mikes way. They made me a new one without any issue.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey and Provolone
As others have noted, don’t come to this location expecting a nice or welcoming experience. You’re an inconvenience to the workers and they make it blatant with their attitude. It’s a shame that this location is this way…
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Club Sub
Guys at the register were rude and sandwich was mid at best. Placed an online order and while waiting watched an employee was walking in and out of store going into car with friends. Wouldn’t come back
Atmosphere: 1
Food: 3
Service: 1
They really do a great job preparing the subs as ordered, and they're delicious! The restaurant itself was very clean, and the soda machine worked properly, too. The employees are very friendly and polite.
Atmosphere: 5
Food: 5
Service: 5
the service is great! the employees are so kind. the food is delicious. I come here basically every sunday and I don’t think I’ll ever get tired of their food. I usually get dine in or take out and I always love the experience. the thing that makes service 5⭐️’s is the delivery bc most of the time they get the order wrong but otherwise I love it!
Kid-friendliness: their always so nice to my children. my daughter is to shy to order but my son does and their always so patient.
Atmosphere: 5
Food: 5
Service: 5
Used to be greeted pleasantly when I arrive. Now the guys that work here are almost annoyed that you came in. Came in one night at 7:30 pm and they complained the entire time about how late we came in. I verified with them that the time on the door was correct and they agreed. I apologized for coming late and they stated if I was sorry then why am I still ordering... most uncomfortable visit I've had.
Atmosphere: 2
Food: 5
Service: 2
Great food and amazing customer service!!!
Visited the store 9/27 at 12:30. The woman who helped put toppings on the sandwich was incredibly rude. She mumbled under her breath and when I asked her to repeat herself because I couldn’t hear her, she got an attitude. Additionally when I asked for mayonnaise on my sandwich she rolled her eyes and shook her head, which I felt was pretty uncalled for and was short with me the rest of the interaction. Not sure if she was having a bad day or what but she didn’t need to direct that attitude to me.
Atmosphere: 3
Food: 5
Service: 1
Clean tables and drink station with prompt and friendly service. Love this location!
Atmosphere: 5
Food: 5
Service: 5
I don't know if there was a manager working at this location on Saturday night, but the three kids goofing off behind the counter got order after order wrong. When I told them they had made my sandwich incorrectly with tomatoes, which I can't eat, I asked them to just refund me the sandwich because I was late to work. They then said they would make it again, and when I reiterated that I just wanted a refund, I was told, "You're fine! Just go." Someone needs to be hire a leader for this location, and get some employees trained on customer service and making a sandwich. Wow.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
No matter which restaurant I go to, the food is always great. Some places service could use a touch up, but for the most part decent. Jersey Mike's always busy
Atmosphere: 5
Food: 5
Service: 4
Visited this facility today and employees were seems neglecting us and kept gossiping among themselves , we have to repeat items on order many time , they were very rude so unprofessional behavior , zero on customer focus.. I would rather give negative rating this store..
Atmosphere: 1
Service: 1
Mike and Devon were a great help in accommodating my needs the were friendly and gave me amazing customer service some one needs to give them a raise
Atmosphere: 5
Food: 5
Service: 5
Double chicken cheesesteak is the best
Atmosphere: 4
Food: 4
Service: 5
Garbage store the employees there are so rude, mean, and overall suck I love jersey mikes but hate this one
Atmosphere: 1
Food: 1
Service: 1
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