Jersey Mike's Subs

7177 O'Kelly Chapel Rd, Cary
(919) 388-2200

Recent Reviews

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Lauren Paul

I accidentally ordered my online sub not realizing they do them all Mikes way. They made me a new one without any issue.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Turkey and Provolone

Lauren Fisher

As others have noted, don’t come to this location expecting a nice or welcoming experience. You’re an inconvenience to the workers and they make it blatant with their attitude. It’s a shame that this location is this way…

Atmosphere: 2

Food: 5

Service: 1

Recommended dishes: Club Sub

Tyler

Guys at the register were rude and sandwich was mid at best. Placed an online order and while waiting watched an employee was walking in and out of store going into car with friends. Wouldn’t come back

Atmosphere: 1

Food: 3

Service: 1

Chris K (Crispy)

They really do a great job preparing the subs as ordered, and they're delicious! The restaurant itself was very clean, and the soda machine worked properly, too. The employees are very friendly and polite.

Atmosphere: 5

Food: 5

Service: 5

Lindsey Thomas

the service is great! the employees are so kind. the food is delicious. I come here basically every sunday and I don’t think I’ll ever get tired of their food. I usually get dine in or take out and I always love the experience. the thing that makes service 5⭐️’s is the delivery bc most of the time they get the order wrong but otherwise I love it!

Kid-friendliness: their always so nice to my children. my daughter is to shy to order but my son does and their always so patient.

Atmosphere: 5

Food: 5

Service: 5

Raheem Johnson

Used to be greeted pleasantly when I arrive. Now the guys that work here are almost annoyed that you came in. Came in one night at 7:30 pm and they complained the entire time about how late we came in. I verified with them that the time on the door was correct and they agreed. I apologized for coming late and they stated if I was sorry then why am I still ordering... most uncomfortable visit I've had.

Atmosphere: 2

Food: 5

Service: 2

IneffableGazelle

Great food and amazing customer service!!!

Charlotte Driscoll

Visited the store 9/27 at 12:30. The woman who helped put toppings on the sandwich was incredibly rude. She mumbled under her breath and when I asked her to repeat herself because I couldn’t hear her, she got an attitude. Additionally when I asked for mayonnaise on my sandwich she rolled her eyes and shook her head, which I felt was pretty uncalled for and was short with me the rest of the interaction. Not sure if she was having a bad day or what but she didn’t need to direct that attitude to me.

Atmosphere: 3

Food: 5

Service: 1

Brittany Hardy

Clean tables and drink station with prompt and friendly service. Love this location!

Atmosphere: 5

Food: 5

Service: 5

Cameron Pyne

I don't know if there was a manager working at this location on Saturday night, but the three kids goofing off behind the counter got order after order wrong. When I told them they had made my sandwich incorrectly with tomatoes, which I can't eat, I asked them to just refund me the sandwich because I was late to work. They then said they would make it again, and when I reiterated that I just wanted a refund, I was told, "You're fine! Just go." Someone needs to be hire a leader for this location, and get some employees trained on customer service and making a sandwich. Wow.

Atmosphere: 1

Food: 1

Service: 1

Brandy Rossetti

No matter which restaurant I go to, the food is always great. Some places service could use a touch up, but for the most part decent. Jersey Mike's always busy

Atmosphere: 5

Food: 5

Service: 4

Pavan Ambi

Visited this facility today and employees were seems neglecting us and kept gossiping among themselves , we have to repeat items on order many time , they were very rude so unprofessional behavior , zero on customer focus.. I would rather give negative rating this store..

Atmosphere: 1

Service: 1

Jermaine Hope

Mike and Devon were a great help in accommodating my needs the were friendly and gave me amazing customer service some one needs to give them a raise

Atmosphere: 5

Food: 5

Service: 5

Matt Price

Double chicken cheesesteak is the best

Atmosphere: 4

Food: 4

Service: 5

Reese Holladay

Garbage store the employees there are so rude, mean, and overall suck I love jersey mikes but hate this one

Atmosphere: 1

Food: 1

Service: 1

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