I feel like every time I come to this McDonald's they completely mess.uo my order and the dining room is always disgusting. Avoid. There are much better ones within a couple of miles.
Atmosphere: 1
Food: 3
Service: 1
Paul Shabo
Took awhile to get the food. All the tables are disgusting. No one cleans or sweeps. Last time at this location. Pics are the tables around me. Truly disgusting!
Atmosphere: 1
Service: 1
Chris P. Bacon
I ordered a cheeseburger and quarter pounder, both came with rancid tasting cheese. It made me sick for 2+ days. Be careful ordering here!
Atmosphere: 1
Food: 1
Service: 1
B B.
Called because I had items missing, manager threatened to call the cops to my house… 🤣🤣🤣🤏🍆
Alex L
Absolutely horrible service; even by McDonald's standards. Absolutely ridiculous to wait 20 minutes for a simple order of food at dinner time. Drive-thru filled with cars, not moving. Go inside instead, filled with people waiting and no one to be found to talk to or ask what's going on. These people simply don't care. The manager and franchise owner should be ashamed of themselves for letting it get this bad.
Jennifer Locklear
The worst. So slow and they don’t even care. Zero urgency of anything in life. Don’t go to this Cary location.
Atmosphere: 4
Food: 3
Service: 1
Kat c
Rude manager, pissy when order wasn't right. Refused to give name, then went so far as threatened to call police. And apparently doesn't realize patrons can hear them bad mouth them.
Atmosphere: 4
Food: 2
Service: 1
ariana
Service was poor. An employee yelled at an elderly man when he ordered a regular coffee but she made an americano. I understand you’re short staffed but stop being rude to elderly and teenagers who gave you nothing but respect. She was rude to my friend when she was the one who forgot the order that my friend had already paid for. Was also rude to me and snapped at me when I asked if they were taking cash since the registers looked closed. We’re from out of town so thankfully we won’t have to deal with again but I feel sorry if this is your local McDonalds.
Atmosphere: 2
Food: 3
Service: 1
meghan
Very rude, and have to remind them to do my food.
Atmosphere: 2
Food: 3
Service: 1
Eric Phillips
A 30 minute wait for curbside is insane, even by McDonald’s standards. Still waiting as I type.
EDIT: The food finally came out cold and with some of my order missing.
On Dec 3, 2025 at 7:52 p.m., I ordered some quick menu items - 4 McChickens, 2 Medium Fries, 2 soft drinks, and a Happy Meal. For these items, I was asked to pull to the Drive Thru Reserved 1 spot. At 8:05, someone came out and said that no one told her my food was ready, but she handed me a bag. After informing her that I was missing the Happy Meal, she went back for it. So at 8:07 I finally had my food.
Not only did it take 15 minutes to receive my food, but the girl who came out did not appear to take accountability - she had said no one told her the food was ready. She could have looked for the food or checked. It makes me wonder how long the food was waiting in the warmer. I know for a fact, as someone employed at a McDonalds in 2006, that even if none of the food was cooked and only 1-2 people were on staff, I should have had my food in hand in under 5 minutes. Fries take 3 minutes from frozen and the McChickens take 3 1/2. The small hamburger patties take less than a minute. Drop the chicken, start the burgers, and drop the fry. Pull the burgers in under a minute and prep the ingredients for assembly. Pull the fries, then pull the McChicken. Assemble, bag, and go.
This is not the excellence that I expect from McDonalds.
I was not given a receipt, or I would have left the review through their survey service instead of here.
This is not the first time I have had issues with this particular McDonalds (usually missing food or not correctly made to order) but it will be the absolute last. There are two other McDonalds convenient to my house, and even if they are not convenient to my route that day, I will detour if the desire so strikes.
15 minutes.
Food: 3
Service: 1
Bryan Park
Worst McDonald's ever. Takes forever to get the food out. Doesn't even check orders that are ready to be served. Manager with an attitude. Gives out sauces to other people but tells me to pay for the sauces. Have some standard.
Atmosphere: 1
Food: 1
Service: 1
Evie Eve
I waited 30 mins for my order and no one updated me on what was going on. Two other customers had walked in after I already paid for my food and both received their foods way before me. Very disappointing
Atmosphere: 4
Food: 4
Service: 1
Kim the Kangaroo
Thank you to filling it up to the McTop, Y’all… A little more ice probably would’ve done the trick!
My favorite fast food hamburger, the Big Mac, was cold, as were my fries. My fries weren’t even completely cooked, but my strawberry shake was yummy!
Lastly, I felt rushed, even though I was the only one in the drive-through.
Food: 2
Service: 2
Jim Chen
Service is super slow. Made my order when I arrived at the mobile pickup spot and they made me wait 15 mins before bringing out the order. I asked for some condiments and there was nothing in my bag. I had to walk to the counter to ask for some and they would only give me one. WILL NOT ORDER FROM THIS LOCATION IN THE FUTURE.
I feel like every time I come to this McDonald's they completely mess.uo my order and the dining room is always disgusting. Avoid. There are much better ones within a couple of miles.
Atmosphere: 1
Food: 3
Service: 1
Took awhile to get the food. All the tables are disgusting. No one cleans or sweeps. Last time at this location. Pics are the tables around me. Truly disgusting!
Atmosphere: 1
Service: 1
I ordered a cheeseburger and quarter pounder, both came with rancid tasting cheese. It made me sick for 2+ days. Be careful ordering here!
Atmosphere: 1
Food: 1
Service: 1
Called because I had items missing, manager threatened to call the cops to my house… 🤣🤣🤣🤏🍆
Absolutely horrible service; even by McDonald's standards. Absolutely ridiculous to wait 20 minutes for a simple order of food at dinner time. Drive-thru filled with cars, not moving. Go inside instead, filled with people waiting and no one to be found to talk to or ask what's going on. These people simply don't care. The manager and franchise owner should be ashamed of themselves for letting it get this bad.
The worst. So slow and they don’t even care. Zero urgency of anything in life. Don’t go to this Cary location.
Atmosphere: 4
Food: 3
Service: 1
Rude manager, pissy when order wasn't right. Refused to give name, then went so far as threatened to call police. And apparently doesn't realize patrons can hear them bad mouth them.
Atmosphere: 4
Food: 2
Service: 1
Service was poor. An employee yelled at an elderly man when he ordered a regular coffee but she made an americano. I understand you’re short staffed but stop being rude to elderly and teenagers who gave you nothing but respect. She was rude to my friend when she was the one who forgot the order that my friend had already paid for. Was also rude to me and snapped at me when I asked if they were taking cash since the registers looked closed. We’re from out of town so thankfully we won’t have to deal with again but I feel sorry if this is your local McDonalds.
Atmosphere: 2
Food: 3
Service: 1
Very rude, and have to remind them to do my food.
Atmosphere: 2
Food: 3
Service: 1
A 30 minute wait for curbside is insane, even by McDonald’s standards. Still waiting as I type.
EDIT:
The food finally came out cold and with some of my order missing.
Restaurantji Recommends
On Dec 3, 2025 at 7:52 p.m., I ordered some quick menu items - 4 McChickens, 2 Medium Fries, 2 soft drinks, and a Happy Meal. For these items, I was asked to pull to the Drive Thru Reserved 1 spot. At 8:05, someone came out and said that no one told her my food was ready, but she handed me a bag. After informing her that I was missing the Happy Meal, she went back for it. So at 8:07 I finally had my food.
Not only did it take 15 minutes to receive my food, but the girl who came out did not appear to take accountability - she had said no one told her the food was ready. She could have looked for the food or checked. It makes me wonder how long the food was waiting in the warmer. I know for a fact, as someone employed at a McDonalds in 2006, that even if none of the food was cooked and only 1-2 people were on staff, I should have had my food in hand in under 5 minutes. Fries take 3 minutes from frozen and the McChickens take 3 1/2. The small hamburger patties take less than a minute. Drop the chicken, start the burgers, and drop the fry. Pull the burgers in under a minute and prep the ingredients for assembly. Pull the fries, then pull the McChicken. Assemble, bag, and go.
This is not the excellence that I expect from McDonalds.
I was not given a receipt, or I would have left the review through their survey service instead of here.
This is not the first time I have had issues with this particular McDonalds (usually missing food or not correctly made to order) but it will be the absolute last. There are two other McDonalds convenient to my house, and even if they are not convenient to my route that day, I will detour if the desire so strikes.
15 minutes.
Food: 3
Service: 1
Worst McDonald's ever. Takes forever to get the food out. Doesn't even check orders that are ready to be served. Manager with an attitude. Gives out sauces to other people but tells me to pay for the sauces. Have some standard.
Atmosphere: 1
Food: 1
Service: 1
I waited 30 mins for my order and no one updated me on what was going on. Two other customers had walked in after I already paid for my food and both received their foods way before me. Very disappointing
Atmosphere: 4
Food: 4
Service: 1
Thank you to filling it up to the McTop, Y’all… A little more ice probably would’ve done the trick!
My favorite fast food hamburger, the Big Mac, was cold, as were my fries. My fries weren’t even completely cooked, but my strawberry shake was yummy!
Lastly, I felt rushed, even though I was the only one in the drive-through.
Food: 2
Service: 2
Service is super slow. Made my order when I arrived at the mobile pickup spot and they made me wait 15 mins before bringing out the order. I asked for some condiments and there was nothing in my bag. I had to walk to the counter to ask for some and they would only give me one. WILL NOT ORDER FROM THIS LOCATION IN THE FUTURE.
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