Love this place! The crew is the best they always have food on time and good and hot! .
Atmosphere: 5
Food: 5
Service: 5
Antonio rashad Staton
Great service ,system and staff
Bill
I work in food delivery. This is the first McDonalds I've been to in the entire Triangle that charges a dollar for a cup of water. Something that should cost 5 cents at most... If they are that greedy over something as cheap as tap water, what else are they cutting corners on? I'm encouraging every customer I deliver from this location to take their business elsewhere.
Service: 1
Rich Hunte
Wherever you go in the world McDonald's is pretty much constant. There are regional variations, but on most occasions you know exactly what to expect. Maybe it's a U.S thing, but the staff were outstanding.
Atmosphere: 4
Food: 4
Service: 5
yennifer betancur
Excellent to go with children. Few McDonald's have a park and this one does.
Atmosphere: 5
Food: 5
Service: 5
Ashruti Srivastava
Its really good they have lot of option and drive way as well best thing they have fun zone to engage kid.
Atmosphere: 4
Food: 4
Service: 4
N K
Like issue with food quality, but it took them 10min to give me simple coffee. I'm not going again. Sorry, latin employees.
Atmosphere: 3
Food: 3
Service: 1
Jovany Villegas
This McDonald's location demonstrates inconsistent service quality. Superior service is typically observed during the morning and afternoon periods. Conversely, evening and nighttime visits are frequently characterized by the provision of stale or substandard food, such as cold or hardened french fries, and extended wait times due to slow-moving queues. Furthermore, given this establishment's location in Cary, it is reasonable to expect comparatively higher prices.
Atmosphere: 2
Food: 2
Service: 2
Chuck Cordell
The food was hot and fresh, arrive was very quick. The only negative is the interior was a bit messy and the floor was sticky from a spilled drink.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Ketchup Packet
Dan G
This is a true 5-star McDonalds. You can reliably get fresh, fast, correctly made food, 24 hours a day, year after year. It's always fully staffed and the managers are always on the floor keeping everything running smoothly. I will always go to this McDonalds over the other locations in east Cary.
Told me to pull into a spot and then complained to me about its being cold outside after. Don’t tell me to go to a spot when it’s empty in the drive thru and then complain about having to deliver it to my car?
Atmosphere: 1
Food: 1
Service: 1
Jessica Loree
I was pleasantly surprised with how clean the bathrooms & dining room are but the thing that stuck out on every level was not just the hot & fresh food & coffee but the friendliness of this staff is above par. They were more than friendly, fast, accurate & even brought my tray over to me with a smile. I had a few questions when I came in & they were just on top of it. This is my absolute favorite McDonald's in Cary NC now. Just absolutely above & beyond at every level! This district manager/franchise owners must be super proud of such a well run restaurant. 🙌👏💯🔥🤘 ALSO: The dining room is 24 hrs as well!!! This is the first place besides Sheetz & Waffle House that I've come across that is open like this since the pandemic. Amazing.. 🫶😏
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Mcchicken
C B
Customer service skills are lacking here. The floors are filthy. After spending $23 here, they wanted to charge me for a water cup.
Bekah Pine
Watched men get ignored at the counter and walk out without even ordering. Personally got ignored for 10 minutes when trying to get a refill at the counter, workers walked past and didn’t make eye contact. But as soon as I leaned over and hit a button on the register screen the manager came RIGHT out yelling at me not to touch his things and I asked for a refill but was too scared to drink it because of how rude he was.
Love this place! The crew is the best they always have food on time and good and hot! .
Atmosphere: 5
Food: 5
Service: 5
Great service ,system and staff
I work in food delivery. This is the first McDonalds I've been to in the entire Triangle that charges a dollar for a cup of water. Something that should cost 5 cents at most... If they are that greedy over something as cheap as tap water, what else are they cutting corners on? I'm encouraging every customer I deliver from this location to take their business elsewhere.
Service: 1
Wherever you go in the world McDonald's is pretty much constant. There are regional variations, but on most occasions you know exactly what to expect.
Maybe it's a U.S thing, but the staff were outstanding.
Atmosphere: 4
Food: 4
Service: 5
Excellent to go with children. Few McDonald's have a park and this one does.
Atmosphere: 5
Food: 5
Service: 5
Its really good they have lot of option and drive way as well best thing they have fun zone to engage kid.
Atmosphere: 4
Food: 4
Service: 4
Like issue with food quality, but it took them 10min to give me simple coffee. I'm not going again. Sorry, latin employees.
Atmosphere: 3
Food: 3
Service: 1
This McDonald's location demonstrates inconsistent service quality. Superior service is typically observed during the morning and afternoon periods. Conversely, evening and nighttime visits are frequently characterized by the provision of stale or substandard food, such as cold or hardened french fries, and extended wait times due to slow-moving queues. Furthermore, given this establishment's location in Cary, it is reasonable to expect comparatively higher prices.
Atmosphere: 2
Food: 2
Service: 2
The food was hot and fresh, arrive was very quick. The only negative is the interior was a bit messy and the floor was sticky from a spilled drink.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Ketchup Packet
This is a true 5-star McDonalds. You can reliably get fresh, fast, correctly made food, 24 hours a day, year after year. It's always fully staffed and the managers are always on the floor keeping everything running smoothly. I will always go to this McDonalds over the other locations in east Cary.
Restaurantji Recommends
Told me to pull into a spot and then complained to me about its being cold outside after. Don’t tell me to go to a spot when it’s empty in the drive thru and then complain about having to deliver it to my car?
Atmosphere: 1
Food: 1
Service: 1
I was pleasantly surprised with how clean the bathrooms & dining room are but the thing that stuck out on every level was not just the hot & fresh food & coffee but the friendliness of this staff is above par. They were more than friendly, fast, accurate & even brought my tray over to me with a smile. I had a few questions when I came in & they were just on top of it. This is my absolute favorite McDonald's in Cary NC now. Just absolutely above & beyond at every level! This district manager/franchise owners must be super proud of such a well run restaurant. 🙌👏💯🔥🤘
ALSO: The dining room is 24 hrs as well!!! This is the first place besides Sheetz & Waffle House that I've come across that is open like this since the pandemic. Amazing.. 🫶😏
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Mcchicken
Customer service skills are lacking here. The floors are filthy. After spending $23 here, they wanted to charge me for a water cup.
Watched men get ignored at the counter and walk out without even ordering. Personally got ignored for 10 minutes when trying to get a refill at the counter, workers walked past and didn’t make eye contact. But as soon as I leaned over and hit a button on the register screen the manager came RIGHT out yelling at me not to touch his things and I asked for a refill but was too scared to drink it because of how rude he was.
Recommended dishes: Cheeseburger
Good customer service great sanitation rating!
Atmosphere: 5
Food: 5
Service: 5
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