Wow, listening to some poor guy being ‘interviewed ’ by an absolutely shocking person. Very unprofessional, talks more about herself than anything relevent…. You need to conduct your private affairs in a private setting.
Atmosphere: 3
Food: 5
Service: 5
Jose O Lopez Ayala
Rewards points do not apply for not searching your information in the system if it is cash payment
Brian Wray
It was Micky-D's...
Atmosphere: 4
Food: 4
Service: 4
Madison P
This location started charging $1.08 for a cup of water. This is McDonalds. The water has always been free and should remain free.
Robert Fletcher
It took 20 min to get my order. I ordered a quarter pounder with cheese when I got home and opened the bag. There was no cheese dry as a bone disgusting. I gave it to my dog.
Atmosphere: 1
Food: 1
Service: 1
H D
If I could give a negative score I absolutely would. I haven’t been to this location in years and it happened to be convenient so I pulled in today and got some early lunch, I definitely got skipped at the double drive-through because they were cherry picking who they were letting go through. I asked for extra tartar sauce on my fish sandwich and they put so much on it I couldn’t even eat the sandwich because it was basically a tartar sandwich and was so messy and disgusting… got everywhere, this is not the case at other locations. They put the big Mac sandwich in wrong so when I pulled it out, it also fell all over the floor, so all of the food that I ordered ended up on everything and on the floor. I called to speak to a manager and a girl picked up the phone, I assume her name is Heidi. I couldn’t understand if it was Heidi or Holly when I asked for it. I asked her to spell it and she was so incredibly rude. She told me I had to tell her what was wrong before she would tell me what her name was or would spell it for me, multiple times. I asked to speak to another manager. She said there wasn’t one… I asked her again please just tell me how to spell your name so I can reference it if I need to later and she said again, I would need to tell her what was wrong before she would tell me how to spell her name. Then starting acting like I was saying that I wanted to call back when I was clearly saying that I wanted to speak to a manager, she was lying and trying to make it look like I wasn’t saying what I was saying. What were her intentions? I don’t know if she was just pretending to be a manager, but if she was a manager, that is so incredibly sad for all of the future customers here. So here I am left very upset, with food everywhere, and with a manager who refuses to verify their name. Definitely skip this place they seem to have immature teenagers in charge. What a waste of my time and money!
Atmosphere: 1
Food: 1
Service: 1
Nathan Turner
I have been going to this McDonalds since i was a kid. I have never had an issue with them, the food is always ready quick and its always hot.
Atmosphere: 5
Food: 5
Service: 5
Marsha M
The fries are always undercooked at this location
Atmosphere: 2
Food: 2
Service: 2
Brenda Burlin
Worst customer service! Avoid! Avoid! Avoid! They don't deserve your business!
After a lifetime of having my hotcake orders screwed up in drive thru I finally got smart and asked for extra syrup at window. Today they wanted to charge me .70 extra. I asked if I could get a refund for all the times they forgot my syrup. Unfortunately all I got was a nasty smirk instead of a happy smile like McDonald’s was known for. Especially this location. Times have changed and so hasn’t this location. Ownership is the problem here. They installed this policy and the worker at the window can only do as trained.
Service: 1
Felicia C
Clean and peaceful atmosphere, best McDonald's my mom and I have been to by far. The food also came out fast and fresh. We cannot wait to return to the McDonald's in Cary NC! To top it off, the Shift Manager was also walking around to the guests and asking then how everything was. Wow, the best customer service EVER at any fast-food place we have ever been to! Thank you McDonald's of Cary!!!
Atmosphere: 5
Food: 5
Service: 5
Duane Schlieman
Not sure what’s happened here at this location … it’s like the sandwiches have been under a light bulb for a long while, yet still not hot… Non-edible!!! Gross!!
Atmosphere: 3
Food: 1
Service: 3
James Dougherty
What can I say? The food is what you expect. It's clean and safe. Late at night it gets a little weird but overall good
Vegetarian options: Mc Donald's doesn't have any Vegan options. I think the apples are the only veggie options.
Atmosphere: 4
Food: 4
Service: 4
Charles Clute
I'm here quite often, couple times a week... and each visit has been great! Crew is constantly moving, cleaning, courteous, and smiling. Maria always greets me with a smile.
Wow, listening to some poor guy being ‘interviewed ’ by an absolutely shocking person. Very unprofessional, talks more about herself than anything relevent….
You need to conduct your private affairs in a private setting.
Atmosphere: 3
Food: 5
Service: 5
Rewards points do not apply for not searching your information in the system if it is cash payment
It was Micky-D's...
Atmosphere: 4
Food: 4
Service: 4
This location started charging $1.08 for a cup of water. This is McDonalds. The water has always been free and should remain free.
It took 20 min to get my order. I ordered a quarter pounder with cheese when I got home and opened the bag. There was no cheese dry as a bone disgusting. I gave it to my dog.
Atmosphere: 1
Food: 1
Service: 1
If I could give a negative score I absolutely would. I haven’t been to this location in years and it happened to be convenient so I pulled in today and got some early lunch, I definitely got skipped at the double drive-through because they were cherry picking who they were letting go through. I asked for extra tartar sauce on my fish sandwich and they put so much on it I couldn’t even eat the sandwich because it was basically a tartar sandwich and was so messy and disgusting… got everywhere, this is not the case at other locations. They put the big Mac sandwich in wrong so when I pulled it out, it also fell all over the floor, so all of the food that I ordered ended up on everything and on the floor. I called to speak to a manager and a girl picked up the phone, I assume her name is Heidi. I couldn’t understand if it was Heidi or Holly when I asked for it. I asked her to spell it and she was so incredibly rude. She told me I had to tell her what was wrong before she would tell me what her name was or would spell it for me, multiple times. I asked to speak to another manager. She said there wasn’t one… I asked her again please just tell me how to spell your name so I can reference it if I need to later and she said again, I would need to tell her what was wrong before she would tell me how to spell her name. Then starting acting like I was saying that I wanted to call back when I was clearly saying that I wanted to speak to a manager, she was lying and trying to make it look like I wasn’t saying what I was saying. What were her intentions? I don’t know if she was just pretending to be a manager, but if she was a manager, that is so incredibly sad for all of the future customers here. So here I am left very upset, with food everywhere, and with a manager who refuses to verify their name. Definitely skip this place they seem to have immature teenagers in charge. What a waste of my time and money!
Atmosphere: 1
Food: 1
Service: 1
I have been going to this McDonalds since i was a kid. I have never had an issue with them, the food is always ready quick and its always hot.
Atmosphere: 5
Food: 5
Service: 5
The fries are always undercooked at this location
Atmosphere: 2
Food: 2
Service: 2
Worst customer service! Avoid! Avoid! Avoid! They don't deserve your business!
Great customer service
Vegetarian options: Would recommend to vegetarian
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Hamburger
Restaurantji Recommends
After a lifetime of having my hotcake orders screwed up in drive thru I finally got smart and asked for extra syrup at window. Today they wanted to charge me .70 extra. I asked if I could get a refund for all the times they forgot my syrup. Unfortunately all I got was a nasty smirk instead of a happy smile like McDonald’s was known for. Especially this location. Times have changed and so hasn’t this location. Ownership is the problem here. They installed this policy and the worker at the window can only do as trained.
Service: 1
Clean and peaceful atmosphere, best McDonald's my mom and I have been to by far. The food also came out fast and fresh. We cannot wait to return to the McDonald's in Cary NC! To top it off, the Shift Manager was also walking around to the guests and asking then how everything was. Wow, the best customer service EVER at any fast-food place we have ever been to! Thank you McDonald's of Cary!!!
Atmosphere: 5
Food: 5
Service: 5
Not sure what’s happened here at this location … it’s like the sandwiches have been under a light bulb for a long while, yet still not hot… Non-edible!!! Gross!!
Atmosphere: 3
Food: 1
Service: 3
What can I say? The food is what you expect. It's clean and safe. Late at night it gets a little weird but overall good
Vegetarian options: Mc Donald's doesn't have any Vegan options. I think the apples are the only veggie options.
Atmosphere: 4
Food: 4
Service: 4
I'm here quite often, couple times a week... and each visit has been great! Crew is constantly moving, cleaning, courteous, and smiling. Maria always greets me with a smile.
Atmosphere: 5
Food: 5
Service: 5
Loading...