Ordered the banana cup, the bananas were over ripe to the point of being mushy. Ordered the Caramel Coffee Cappuccino. It came out tasting of nothing but cinnamon. It says nothing about cinnamon on the menu but they swear it's made with cinnamon. It tasted nothing like coffee. Good thing I don't have a cinnamon allergy. Won't be back.
Tyrone Thompson
James did a great job with exceptional service! Will be coming back!
Luis Soto
First time visit and it was great. Different flavors of milkshakes and I wanted to try the new pumpkin pie shake. That first sip was phenomenal. Tasted like a solid pumpkin pie slice, but after getting halfway thru, there was something that was very overpowering. Almost as if it went from pumpkin pie to ginger snaps. Which isn’t bad, but I’m more of a pumpkin pie guy. Staff was friendly and engaging. And the strawberry shortcake sundae…great! Fresh strawberries, pieces of fluffy cake and ice cream. Would definitely head back.
lisa
Monday evening shakes with my family, tried you for the first time. Excellent options and appreciated dairy-free choices. The staff was superb!
Alaina Barnes
One of the best milkshakes I've ever had. One of the employees gave us some chocolate covered strawberries they were about to throw out and they were delicious too. I was hesitant to try because it's a chain, but it was pretty great.
Rodrick
Delicious...
Derek Mahlitz
Great shop in downtown Cary for a milkshake or chocolate treat. Great service from nice staff.
Noah Tomczak
I absolutely love The Milkshake Factory! Ever since discovering this new gem in Downtown Cary back in February, I’ve been a regular customer since! Everything about this place is top notch. Everyone who works there is incredibly sweet and I will remember each and every one of them. I’m active duty in the military and they really took care of me! Shoutout to Abby, Riley, and the manager they were working with (I forgot his name, sorry man)! Can’t wait to be back in Cary and visit you guys again!
Waqas Khan
The confetti shake was amazing. Five stars. I'm so cold. The chocolate cake shake was so good. And can I add one more thing. Six stars. Yummy!
I’m not a milkshake girly but holy crap they are GOOD! And the service is amazing too. I was given some recommendations by Avery and he was so so helpful, kind, and knowledgeable. We got a few chocolates and a raspberry milkshake. The milkshake was the best I have ever had and the chocolate was high quality with several creative flavors to choose from. Highly recommend.
#ToughAct2Follow Knight
I had the pleasure of meeting the nicest, coolest, and professional employee at the Milkshake Factory in Cary, NC. His name is Evan. Not only was he friendly, he also explained and answered any questions I had being my first time there. Evan is a very valued employee and a joy to anyone who meets him and enjoys his job, which is rare in this day and age. Thank you for my delicious 😋 Milkshake and you'll be seeing me again soon. - Knight and Noah Noah aka US Airforce Airman
sthephanie madigan
we love the Dairy shake OMG the Best , they need to put one in Fayetteville NC
Ordered the banana cup, the bananas were over ripe to the point of being mushy. Ordered the Caramel Coffee Cappuccino. It came out tasting of nothing but cinnamon. It says nothing about cinnamon on the menu but they swear it's made with cinnamon. It tasted nothing like coffee. Good thing I don't have a cinnamon allergy. Won't be back.
James did a great job with exceptional service! Will be coming back!
First time visit and it was great. Different flavors of milkshakes and I wanted to try the new pumpkin pie shake. That first sip was phenomenal. Tasted like a solid pumpkin pie slice, but after getting halfway thru, there was something that was very overpowering. Almost as if it went from pumpkin pie to ginger snaps. Which isn’t bad, but I’m more of a pumpkin pie guy. Staff was friendly and engaging. And the strawberry shortcake sundae…great! Fresh strawberries, pieces of fluffy cake and ice cream. Would definitely head back.
Monday evening shakes with my family, tried you for the first time. Excellent options and appreciated dairy-free choices. The staff was superb!
One of the best milkshakes I've ever had. One of the employees gave us some chocolate covered strawberries they were about to throw out and they were delicious too. I was hesitant to try because it's a chain, but it was pretty great.
Delicious...
Great shop in downtown Cary for a milkshake or chocolate treat. Great service from nice staff.
I absolutely love The Milkshake Factory! Ever since discovering this new gem in Downtown Cary back in February, I’ve been a regular customer since! Everything about this place is top notch. Everyone who works there is incredibly sweet and I will remember each and every one of them. I’m active duty in the military and they really took care of me! Shoutout to Abby, Riley, and the manager they were working with (I forgot his name, sorry man)! Can’t wait to be back in Cary and visit you guys again!
The confetti shake was amazing. Five stars. I'm so cold. The chocolate cake shake was so good. And can I add one more thing. Six stars. Yummy!
Great milkshakes!
Restaurantji Recommends
Great shakes
I’m not a milkshake girly but holy crap they are GOOD! And the service is amazing too. I was given some recommendations by Avery and he was so so helpful, kind, and knowledgeable. We got a few chocolates and a raspberry milkshake. The milkshake was the best I have ever had and the chocolate was high quality with several creative flavors to choose from. Highly recommend.
I had the pleasure of meeting the nicest, coolest, and professional employee at the Milkshake Factory in Cary, NC. His name is Evan. Not only was he friendly, he also explained and answered any questions I had being my first time there. Evan is a very valued employee and a joy to anyone who meets him and enjoys his job, which is rare in this day and age. Thank you for my delicious 😋 Milkshake and you'll be seeing me again soon. - Knight and Noah Noah aka US Airforce Airman
we love the Dairy shake OMG the Best , they need to put one in Fayetteville NC
Do delicious my sons favorite milkshake place!
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