Shake Shack Waverly Place

310 Colonades Way, Cary
(919) 230-9390

Recent Reviews

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Eric S

We enjoy going to this location. Food is really good and comes out quick. The area is nice for waking around and checking out the other stuff there too.

Atmosphere: 5

Food: 5

Service: 5

Henri Huet

Many things, first of all, the price was absolutely outrageous. 20$ for a medium sized burger and a small shake. Second, the service was very poor. They held my friend’s milkshake behind the counter saying things like “we need to clean our table before taking it”. Sounds completely illegal right? Overall experience 1/10 do not visit.

Atmosphere: 2

Food: 2

Service: 1

Zach

very poor quality food the nuggets i had were disgusting and way over priced. made me sick to my stomach and very poor staff. 6 dollars for shitty nuggets and threatened not to give me my food for not cleaning a small mess

Atmosphere: 1

Food: 1

Service: 1

Joe Kilmartin

Worst shake shack I’ve ever been to, extremely rude staff

Atmosphere: 2

Food: 1

Bad Lamprey

Slow unhygienic screens only. Nobody to take actual orders. Instant fail.

Atmosphere: 1

Food: 1

Service: 1

Katrina Litsas

A little on the pricey side for what you get, but the burger was really good and the fries were great. The chocolate fudge milkshake was just a bit too rich for me, but overall it was a solid meal and we enjoyed it.

Atmosphere: 4

Food: 4

Service: 4

Lenora Oeftering

Yummy as always

Atmosphere: 4

Food: 5

Service: 5

Fangirl 56

Ordered from Uber Eats. The order was completely wrong. I tried to reorder it and got everything wrong again. It wasn't just random changes, both orders were wrong in the same way. I can't tell who is at fault here, but best to not order through Uber since you'll likely get the wrong order.

Gregory Dial

Quick and easy. Pretty clean. Kids love it.

Atmosphere: 4

Food: 5

Service: 4

Holly Burt

I came at the beginning of the evening shift and overheard the staff prepping for the evening and it was such a great vibe. Solid leadership and good team. They had trouble finding my order from the app and rectified the issue promptly with great service. Wonderful teamwork!

Atmosphere: 5

Food: 5

Service: 5

GINNA VESELY

Parking is a bit of a nightmare when it's busy.

Atmosphere: 3

Food: 4

Service: 4

Skip Gaudette

Are they always closed? Order ahead for takeout always gives me a “This location is currently closed” so I don’t order. Always in the afternoon too. They should be open.

L K

Bring the old nuggets back! New ones are trash.

Atmosphere: 1

Food: 1

Service: 1

Anton Komarov

Food was bad as expected so its not an issue. But waiting time is absolutely insane. Guys on the kitchen were efficient and quickly assembled orders but servers (and there were a lot of them there) were absolute slow motion. Truly incredible!

Food: 3

Service: 1

Liz Beddow

The food is always delicious but I am most impressed with their knowledge and protocol for food allergies.

Atmosphere: 5

Food: 5

Service: 5

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