I've been here a few times lately, and until yesterday I have had a decent experience. However yesterday my order was not correct and the drink wasn't even a full serving. I was totally unhappy but didn't have time to go back (I use the drive thru and phone app for ordering). I will make sure next time if it's not correct I go back to have it corrected.
Timothy Cole
This location is amazing! Patty and her team always to their best to make sure you have an amazing experience. 10/10
Cassidy S
This Starbucks does not redeem star rewards less than 150 stars for a free drink (no 25 stars for an upgrade or 50 stars for a plain coffee or tea). Many in-store Starbucks locations have this same policy, which is not a problem. What frustrated me was that the employee at the register said that I could redeem 50 stars for a hot tea when I asked before ordering. When she scanned my app, the reward did not process. After she belittled me in front of a growing line, asking why I expected them to "give away tea for free," I ended up paying for the drink that I expected to get with rewards—and to make it worse, it wasn't even the kind of tea that I had ordered in the first place.
Dina G
I decided to stop by Starbucks before work and get an iced honey Oatmilk latte. When I got to the window she asked me what I ordered. I told her a large iced honey Oatmilk latte. She then proceeded to hand me a hot one. I told her it was an iced venti. She asked me three more times to be sure. Then they handed me a grande latte. I told them it was still wrong but it was fine because I had to go. I was asked multiple times about my drink, I said iced and venti each time. I think she also charged me for a venti but gave me grande.
Daryl Kirby
Very polite barista.
Lissy F
It's been a couple years since my last bad experience here, and I've had a few pleasant visits, but they really nail the less than decent customer service. This is not the time to be serving poor customer service or rude and snarky attitudes.I only came here because my other store was out of my drink, but I avoid it as best I can.Poor customer service. I went in search of a specific K Cup, was not greeted by any of the 4 people on the floor when I arrived (one was the manager), asked about the KCups and was told they're being phased out but will be kept in the Harris Teeter. I was told by Harris Teeter that SBux is phasing out KCups at their franchise locations, but will be kept at the standalone stores...which is it?This store just didn't care. They acted as though I was more of a nuisance trying to spend my money there. Stellar service, folks.
Thomas Sykes
Just drove by i don't go Starbucks
Adam Vinglas
Great location, awesome staff, and they have a few if the new line if tumbler cups. The wait wasn't long and service was quick.
Michael Belew
Really bad service. There was only a trainee serving and she did not know how to make most drinks. Had to come back 30 minutes later when a more experienced employee was available, then found it that you can not use Starbucks rewards at in store Starbucks. On top of that the drink was made wrong.
Been twice and they have acted like my mobile order didn’t come through. I understand connects and internet are not always
Lisa Padgett
This is the Starbucks that I compare all other locations to (and they set the bar high). I am so thankful that this is the closest one to my house and on my way to work. The team is fast, friendly and they always work to make things right. They are a bright spot to every day. Thank you so much to this team for helping me be my best every day.
Izzy R
Ugh everything was super yummy! The treats were amazing and coffee was perfect ❤️ thank you!!!Treats you should try:Coffee cake - if you’re a big cinnamon fan try it with the cinnamon dolce latteCake pops- any flavor they’re yummy.Chocolate Dipped Madelines
Lee Cowhig
I had a great time going through the drive thru. No really, everything was seamless after ordering through the app. There wasn't an option in app for oat milk but the barista was ready to swap it for me as soon as I asked. Amazing customer service at this Starbucks kudos to the employees there.
Lee Cow
I had a great time going through the drive thru. No really, everything was seamless after ordering through the app. There wasn't an option in app for oat milk but the barista was ready to swap it for me as soon as I asked. Amazing customer service at this Starbucks kudos to the employees there.
I like it's location. Also nice seating area
Atmosphere: 5
Food: 5
Service: 5
I've been here a few times lately, and until yesterday I have had a decent experience. However yesterday my order was not correct and the drink wasn't even a full serving. I was totally unhappy but didn't have time to go back (I use the drive thru and phone app for ordering). I will make sure next time if it's not correct I go back to have it corrected.
This location is amazing! Patty and her team always to their best to make sure you have an amazing experience. 10/10
This Starbucks does not redeem star rewards less than 150 stars for a free drink (no 25 stars for an upgrade or 50 stars for a plain coffee or tea). Many in-store Starbucks locations have this same policy, which is not a problem. What frustrated me was that the employee at the register said that I could redeem 50 stars for a hot tea when I asked before ordering. When she scanned my app, the reward did not process. After she belittled me in front of a growing line, asking why I expected them to "give away tea for free," I ended up paying for the drink that I expected to get with rewards—and to make it worse, it wasn't even the kind of tea that I had ordered in the first place.
I decided to stop by Starbucks before work and get an iced honey Oatmilk latte. When I got to the window she asked me what I ordered. I told her a large iced honey Oatmilk latte. She then proceeded to hand me a hot one. I told her it was an iced venti. She asked me three more times to be sure. Then they handed me a grande latte. I told them it was still wrong but it was fine because I had to go. I was asked multiple times about my drink, I said iced and venti each time. I think she also charged me for a venti but gave me grande.
Very polite barista.
It's been a couple years since my last bad experience here, and I've had a few pleasant visits, but they really nail the less than decent customer service. This is not the time to be serving poor customer service or rude and snarky attitudes.I only came here because my other store was out of my drink, but I avoid it as best I can.Poor customer service. I went in search of a specific K Cup, was not greeted by any of the 4 people on the floor when I arrived (one was the manager), asked about the KCups and was told they're being phased out but will be kept in the Harris Teeter. I was told by Harris Teeter that SBux is phasing out KCups at their franchise locations, but will be kept at the standalone stores...which is it?This store just didn't care. They acted as though I was more of a nuisance trying to spend my money there. Stellar service, folks.
Just drove by i don't go Starbucks
Great location, awesome staff, and they have a few if the new line if tumbler cups. The wait wasn't long and service was quick.
Really bad service. There was only a trainee serving and she did not know how to make most drinks. Had to come back 30 minutes later when a more experienced employee was available, then found it that you can not use Starbucks rewards at in store Starbucks. On top of that the drink was made wrong.
Restaurantji Recommends
Been twice and they have acted like my mobile order didn’t come through. I understand connects and internet are not always
This is the Starbucks that I compare all other locations to (and they set the bar high). I am so thankful that this is the closest one to my house and on my way to work. The team is fast, friendly and they always work to make things right. They are a bright spot to every day. Thank you so much to this team for helping me be my best every day.
Ugh everything was super yummy! The treats were amazing and coffee was perfect ❤️ thank you!!!Treats you should try:Coffee cake - if you’re a big cinnamon fan try it with the cinnamon dolce latteCake pops- any flavor they’re yummy.Chocolate Dipped Madelines
I had a great time going through the drive thru. No really, everything was seamless after ordering through the app. There wasn't an option in app for oat milk but the barista was ready to swap it for me as soon as I asked. Amazing customer service at this Starbucks kudos to the employees there.
I had a great time going through the drive thru. No really, everything was seamless after ordering through the app. There wasn't an option in app for oat milk but the barista was ready to swap it for me as soon as I asked. Amazing customer service at this Starbucks kudos to the employees there.