Ordered for pick up in the morning and it was prepared on time. Kids were satisfied.
Nathan
their customer service was terrible. Made my order wrong twice. The people working there didn’t even know what they were doing and did not blend my smoothie all the way had ice chunks. Overall horrible experience
MSB
Made my order wrong
Ed Pope
They do a terrible job of making take out food ,don't order take out,you will get food that isn't made correctly. Beware!
Victoria Lob
The employees here are so kind and the food/drinks are a nice, affordable, and healthy choice for a quick breakie/brunch/lunch
Thanks guys!
Kate Galloway
I used to work here and this place is disgusting. I worked here when I was 15 and I was forced to close alone most nights. This place used to be good but the new manager has caused this place to go downhill. I got moldy blueberries on my bowl and a freezing cold wrap with not melted cheese. Please don’t come here unless you want to get sick 🤢
SA Scott
Ordered ahead and took over 30 minutes and counting for orders to be completed. Haven’t been here in awhile but smoothies were pretty flavorless. Definitely going to be awhile before I visit a Tropical Smoothie again.
JiJi Maribi
I discovered this place about a month ago, and have already ordered three times. The food is delicious and filling, with many healthy options. The reason I gave it four stars instead of five, is because the service is not great. It's hit or miss, it seems. It's true what others have said, that some of the employees at this location, talk to each other and their friends, and ignore the customers. But I like the food and smoothies, so I order it ahead of time, then just pop in and pick it up, and leave. It's in a convenient location, and is very clean.
Cobe Wright
This is the usual tropical I go to and it’s been a 5 everytime but I guess they hired new boys that have been poorly trained in customer service and smoothie making. I walk in and the two workers are talking with there other two friends (that aren’t workers) no greet or anything. Then my little brother goes and tries to order his drink and the worker jokingly says “no”. But it wasn’t funny and nobody was laughing. Then after I receive my drinks I walk out and leave and try my smoothie and it’s probably the worst made smoothie I’ve had here. Not even drinkable because it’s so clumpy and the ingredients never got blended. Still have chunks of ice cubes and fruit. I’ve had nothing but good smoothies at this location but this time was horrible.
Kevin Bonilla
I’ve never been picky about smoothies before but these were so bad my wife and I tossed them in the garbage after just a few sips. How can fresh fruit and veggies be bad? Let me answer this for you: it’s not fresh and it’s loaded with added sugars. Turns out their website says it had 61g of added sugars from Splenda.
We asked if her drink contained milk due to a dairy allergy. The woman working told us no. However, upon reviewing the website they write in big bold letters that anything they have can be cross contaminated with dairy, seafood, nuts and a litany of other potential allergens. Train your people.
Go to tropical smoothie cafe if you want a fake smoothie that will poison your body with excessive added sweeteners.
This place is way too inconsistent depending on who is making the smoothie. Today it was disgusting.
Atmosphere: 1
Food: 1
Service: 1
Amelia Peterson
3 words: Chipotle chicken club
Calum Crisson
Amazing servers made amazing smoothies
Atmosphere: 5
Food: 5
Service: 5
Mark Easley
Had a nice smoothie and honored the coupon without difficulty.
Dominque Johnson
Visiting from Burlington to Cary I walked into an environment that was completely inexcusable. They staff was entertaining there friends in this establishment having them behind the counter. They was playing music that was deplorable with profanity. I had to ask for my food and drink. This behavior is from this location completely horrible. I was embarrassed and it wasn't my establishment. As a business owner it broke my heart to see how the staff carried on with no regards to any clients.
Ordered for pick up in the morning and it was prepared on time. Kids were satisfied.
their customer service was terrible. Made my order wrong twice. The people working there didn’t even know what they were doing and did not blend my smoothie all the way had ice chunks. Overall horrible experience
Made my order wrong
They do a terrible job of making take out food ,don't order take out,you will get food that isn't made correctly. Beware!
The employees here are so kind and the food/drinks are a nice, affordable, and healthy choice for a quick breakie/brunch/lunch
Thanks guys!
I used to work here and this place is disgusting. I worked here when I was 15 and I was forced to close alone most nights. This place used to be good but the new manager has caused this place to go downhill. I got moldy blueberries on my bowl and a freezing cold wrap with not melted cheese. Please don’t come here unless you want to get sick 🤢
Ordered ahead and took over 30 minutes and counting for orders to be completed. Haven’t been here in awhile but smoothies were pretty flavorless. Definitely going to be awhile before I visit a Tropical Smoothie again.
I discovered this place about a month ago, and have already ordered three times. The food is delicious and filling, with many healthy options. The reason I gave it four stars instead of five, is because the service is not great. It's hit or miss, it seems. It's true what others have said, that some of the employees at this location, talk to each other and their friends, and ignore the customers. But I like the food and smoothies, so I order it ahead of time, then just pop in and pick it up, and leave. It's in a convenient location, and is very clean.
This is the usual tropical I go to and it’s been a 5 everytime but I guess they hired new boys that have been poorly trained in customer service and smoothie making. I walk in and the two workers are talking with there other two friends (that aren’t workers) no greet or anything. Then my little brother goes and tries to order his drink and the worker jokingly says “no”. But it wasn’t funny and nobody was laughing. Then after I receive my drinks I walk out and leave and try my smoothie and it’s probably the worst made smoothie I’ve had here. Not even drinkable because it’s so clumpy and the ingredients never got blended. Still have chunks of ice cubes and fruit. I’ve had nothing but good smoothies at this location but this time was horrible.
I’ve never been picky about smoothies before but these were so bad my wife and I tossed them in the garbage after just a few sips. How can fresh fruit and veggies be bad? Let me answer this for you: it’s not fresh and it’s loaded with added sugars. Turns out their website says it had 61g of added sugars from Splenda.
We asked if her drink contained milk due to a dairy allergy. The woman working told us no. However, upon reviewing the website they write in big bold letters that anything they have can be cross contaminated with dairy, seafood, nuts and a litany of other potential allergens. Train your people.
Go to tropical smoothie cafe if you want a fake smoothie that will poison your body with excessive added sweeteners.
Restaurantji Recommends
This place is way too inconsistent depending on who is making the smoothie. Today it was disgusting.
Atmosphere: 1
Food: 1
Service: 1
3 words: Chipotle chicken club
Amazing servers made amazing smoothies
Atmosphere: 5
Food: 5
Service: 5
Had a nice smoothie and honored the coupon without difficulty.
Visiting from Burlington to Cary I walked into an environment that was completely inexcusable. They staff was entertaining there friends in this establishment having them behind the counter. They was playing music that was deplorable with profanity. I had to ask for my food and drink. This behavior is from this location completely horrible. I was embarrassed and it wasn't my establishment. As a business owner it broke my heart to see how the staff carried on with no regards to any clients.
Atmosphere: 1
Food: 1
Service: 1
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