Wasabi Sushi & Thai Restaurant

I’ve been here many times over the last several years and it’s gone downhill. The fish is fresh, the rolls are uninspired and basic. The service is terrible. My family of 5 dined in this evening, the server came after 10 minutes and asked what we wanted to eat- she hadn’t even asked about beverages at that point. We ordered drinks and starters, and when that was finished and drinks sat empty she finally came back and asked if we were ready to order dinner. The food took a normal amount of time, it was fresh and good.
After we were automatically charged 18% for gratuity. This gives them no reason to provide good service, now I understand why the service was so horrible. We won’t be back.

Atmosphere: 3

Food: 4

Service: 2

We visited the restaurant as a family — my husband, our two kids, and me. We ordered the shrimp fried rice from the kids’ menu, two Sushi Mori, and one Sashimi Mori. Everything was absolutely delicious and beautifully prepared. The staff was incredibly friendly and welcoming. We loved the experience and are already planning to come back to celebrate my son’s birthday in November!

Atmosphere: 5

Food: 5

Service: 5

We love the food here.

Atmosphere: 5

Food: 5

Service: 5

The food was delicious and the service was great! Our waitress was super attentive, kept everything clean, and made sure we had the best experience. Five stars! ⭐️⭐️⭐️⭐️⭐️

Atmosphere: 5

Food: 5

Service: 5

I love Thai food and this place didn't disappoint. The food seemed fresh and everything was tasty. The service was great with constant refills. The restaunt was very clean and the vibe was very chill. It's located in the mall in Cary North Carolina. I would return here for another bowl of curry.

Atmosphere: 5

Food: 5

Service: 5

Delicious food with exceptional service!

Atmosphere: 5

Food: 5

Service: 5

We come here for sushi regularly and always have a delightful experience. The service is professional and friendly and the sushi is delicious. We typically order crunchy salmon roll, tokyo, north carolina roll and tried the tiger roll this last visit which was also delicious. Also the nigori cold sake is awesome! Treat yourself!

Great dining experience. The Staff was friendly and accommodating. Sushi was outstanding. A dinner of variety by our group. The food was hot and plentiful.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sushi

Had an amazing experience at Wasabi Thai Restaurant! The Amazing Basil Thai Rice, Chicken Drunken Noodles, and Spring Rolls were all delicious. But what really stood out was the exceptional service by host *JIBBY*- super humble and attentive! 👍 Highly recommend!

Atmosphere: 5

Food: 5

Service: 5

Pickup could be improved; I had to wait for the hostess to finish a call while waitresses stood around doing nothing. However, the presentation, despite it being takeout, was wonderful and the sushi was fresh and delicious. The dumplings were also tasty!

Atmosphere: 4

Food: 5

Service: 4

This may sound like exaggeration, but everything I've ever ordered from this restaurant has been delicious! We drive from about 45 mins away to dine here regularly, and it's worth the trip. The customer service is always the best, and it shows in how many regular patrons they have. The Red Curry is always a signature favorite!

Atmosphere: 5

Food: 5

Service: 5

The restaurant has a nice atmosphere and the food was good. However, the server we had did not seem welcoming and appeared unwilling, to assist when we asked questions. I even approached someone, because after the appetizer were serve, she just disappear without telling us anything. Then she came back to us, appeared irritated as it shows with her facial expression. I felt embarrassed of the place I brought my birthday guest because of her attitude. If I did not approach her colleague, we will be waiting of when are we gonna place our orders. Ordering and prep/cook time takes too long by the way. This made the experience less enjoyable on my birthday.I hope management can work on improving customer service so guests feel more comfortable returning.This lady don't even know how to smile. If she smile, it's like forced and not genuine to serve. I just forgot to get her name. She has an attitude that is not acceptable as a server. I acknowledged that there job might be overwhelming at time. But hopefully, a simple smile and at least guide us what's next so that we will not wonder when can we start ordering. By the way, she did not ask me if do we still need to wait for our friend or just proceed ordering. She just assumed without asking us. So the waiting time there were long, before I noticed that no one is telling us what to do next, can we start ordering?Because everyone were already hungry and appetizer were finished already. At least after serving appetizer, she could have come back and verify if we should wait or just start ordering. She needs to improve her customer service skills and lastly, she has to treat all her customers equally, and not selective for her willingness to serve. Just because were asian, she has to treat us like that. I noticed she treat the locals well, which is also disappointing. Not a happy birthday indeed! That day will be my first and last in this restaurant!

Atmosphere: 3

Food: 3

Service: 1

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I normally don’t leave reviews, but this experience was frustrating. I specifically ordered my food non-spicy, yet it came out Thai hot. When I brought it up, instead of acknowledging the mistake, the staff brushed it off and said they had too many orders. When I asked if this was their error, they flatly denied it and were openly disrespectful.

Mistakes happen, but what really matters is how they’re handled. A simple apology and effort to make it right would have gone a long way. Instead, I left feeling disrespected and unheard.

Atmosphere: 1

Food: 1

Service: 1

Horrendous service. I ordered medium spicy and they served spicy hot. On asking why it was spicy hot, manager comes back and says”our kitchen is long and we may have mixed up”. And then says.. but you still ate half.
It was an extremely horrible way of talking to customer. Avoid this restaurant like a
Plague.

Service: 1

Great modern, no frills interior. Food and service were impeccable. We shared the drunken noodles, pad Thai and pad see ew with a fried snapper as a finale. Flavors and textures were all incredible. There's something for everyone on this menu.

Atmosphere: 5

Food: 5

Service: 5