Walked in and none of the workers were at the front. The one lady ( pregnant lady) was at the window actually doing her job. The short Hispanic lady finally showed up to the front because some kid was screaming mama ( obviously her child ). The lady walked up to the counter yapping on her cell phone. Finally went to order a jr bacon cheeseburger with no lettuce, fries, and a drink.. she consistently was asking if I wanted the biggie bag.. to which I constantly told her no I wanted a meal not the bag. The pregnant lady had to correct the Hispanic lady about a door dash order. There was a family behind us that ordered but apparently they lost their order or something because they had to go back up and ask her where their order was. I ordered 2 jr frosty and 1 brownie one.. the Hispanic lady looked at me confused saying they dont have a brownie one.. I pointed to the menus behind her and said “ you do have a brownie one”. The lady brought me 2 very foamy liquid frosties and 1 brownie one that had some sorta like powder mixed into it.. I understand that it wasn’t particularly the workers fault..but she could have at least let us know the frosty stuff wasn’t ready. Thank you to the other older Hispanic lady who offered to bring us new frostys.. and to the the pregnant lady for actually doing her job!
ALSO, the kid running around the restaurant ( the cashiers daughter) literally would not stop running around the place.. she knocked my grandchild to the floor and pulled another kids hair. Not to mention she went to the bathroom while my step daughter was in there and didn’t wash her hands.. and then went to the drink machine multiple times digging ice out of it with dirty hands. And was peeping up under the stalls while my grandchild was using the restroom.
Atmosphere: 1
Food: 1
Service: 1
Bryce Hattrup
I said please no bun on my burger 3 times because of an allergy, they gave me one with a bun and when I said I needed a new one they said just take the bread off and closed the window in my face.
Atmosphere: 1
Food: 1
Service: 1
Amit
Nice place for quick hangout with kids!
Atmosphere: 5
Food: 5
Service: 5
Jonathan Williamson
The food is always fresh and good exactly how i ordered it and the staff is super nice and super friendly. Best Wendy's I've ever been to
Food: 5
Service: 5
Will F
Very clean
Daniel Neeley
Average fast food. Chili is good choice. Burgers are worth the price. Better choice than some other fast food burger joints
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Chili
Kyle Riekki
Talk about an awful experience at a fast food drive thru, workers who can’t take simple orders, leaving car customers waiting for a FAST FOOD service.
Atmosphere: 1
Food: 1
Service: 1
Garrett Wilkes
Very bad service never will go back never got my meal after I paid for it
Service: 1
Tim Williams
My sandwich was made correctly and the service was good. However it tasted horrible, I spit it out and threw it away.
Atmosphere: 3
Food: 1
Service: 5
jose ruiz
Well, I'm glad you have someone who speaks Spanish.
My mom and I order a couple double stacks and a fries. We went around 5:30 -6 pm we asked a question about my moi hamburger because it was cold and the hamburger was thin & dry.. She was very rude to us she spoke very little English and treat .my mom like we were lying. I never had customer service in .myife treat .this bad and my 77 year old mother as though were criminals . Very cruel person who works their she said she is the night manager. I will never ever go there , or to any place called Wendy's she didn't say sorry nothing actually indirectly accused of lying. She said we need to speak to Jasmine? Not sure who that is this person does not belong working in customer service she was very unprofessional. We were shocked wived here all our lives and this person she treated us poorly..
Atmosphere: 1
Food: 1
Service: 1
Charles Blanchard
Justed recently at Wendy's on Harrison Ave in Cary ,N C... Tried to return some disgusting food that order it was so bad. Hamburger s were not edible. Other products was so greasy that you could actually get clogged arteries from one bite of it. I pleasantly tried to get refund as I couldn't eat this heart attack food. The night who spoke obnoxious, horribly aggressive toward me and was hostile. She spoke very little English and what she did speak was demeaning toward me. She was very cruel. I will ever go to this Wendy 's on Harrison Ave.Cary. I am actually shocked at her behavior.
Walked in and none of the workers were at the front. The one lady ( pregnant lady) was at the window actually doing her job. The short Hispanic lady finally showed up to the front because some kid was screaming mama ( obviously her child ). The lady walked up to the counter yapping on her cell phone. Finally went to order a jr bacon cheeseburger with no lettuce, fries, and a drink.. she consistently was asking if I wanted the biggie bag.. to which I constantly told her no I wanted a meal not the bag. The pregnant lady had to correct the Hispanic lady about a door dash order. There was a family behind us that ordered but apparently they lost their order or something because they had to go back up and ask her where their order was. I ordered 2 jr frosty and 1 brownie one.. the Hispanic lady looked at me confused saying they dont have a brownie one.. I pointed to the menus behind her and said “ you do have a brownie one”. The lady brought me 2 very foamy liquid frosties and 1 brownie one that had some sorta like powder mixed into it.. I understand that it wasn’t particularly the workers fault..but she could have at least let us know the frosty stuff wasn’t ready. Thank you to the other older Hispanic lady who offered to bring us new frostys.. and to the the pregnant lady for actually doing her job!
ALSO, the kid running around the restaurant ( the cashiers daughter) literally would not stop running around the place.. she knocked my grandchild to the floor and pulled another kids hair. Not to mention she went to the bathroom while my step daughter was in there and didn’t wash her hands.. and then went to the drink machine multiple times digging ice out of it with dirty hands. And was peeping up under the stalls while my grandchild was using the restroom.
Atmosphere: 1
Food: 1
Service: 1
I said please no bun on my burger 3 times because of an allergy, they gave me one with a bun and when I said I needed a new one they said just take the bread off and closed the window in my face.
Atmosphere: 1
Food: 1
Service: 1
Nice place for quick hangout with kids!
Atmosphere: 5
Food: 5
Service: 5
The food is always fresh and good exactly how i ordered it and the staff is super nice and super friendly. Best Wendy's I've ever been to
Food: 5
Service: 5
Very clean
Average fast food. Chili is good choice. Burgers are worth the price. Better choice than some other fast food burger joints
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Chili
Talk about an awful experience at a fast food drive thru, workers who can’t take simple orders, leaving car customers waiting for a FAST FOOD service.
Atmosphere: 1
Food: 1
Service: 1
Very bad service never will go back never got my meal after I paid for it
Service: 1
My sandwich was made correctly and the service was good. However it tasted horrible, I spit it out and threw it away.
Atmosphere: 3
Food: 1
Service: 5
Well, I'm glad you have someone who speaks Spanish.
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
It lacks cleanliness
Atmosphere: 1
Food: 3
Service: 3
Wendy's is good foods
Atmosphere: 4
Food: 4
Service: 4
Thks goodness n choices in food rhere
My mom and I order a couple double stacks and a fries. We went around 5:30 -6 pm we asked a question about my moi hamburger because it was cold and the hamburger was thin & dry.. She was very rude to us she spoke very little English and treat .my mom like we were lying. I never had customer service in .myife treat .this bad and my 77 year old mother as though were criminals . Very cruel person who works their she said she is the night manager. I will never ever go there , or to any place called Wendy's she didn't say sorry nothing actually indirectly accused of lying. She said we need to speak to Jasmine? Not sure who that is this person does not belong working in customer service she was very unprofessional. We were shocked wived here all our lives and this person she treated us poorly..
Atmosphere: 1
Food: 1
Service: 1
Justed recently at Wendy's on Harrison Ave in Cary ,N C... Tried to return some disgusting food that order it was so bad.
Hamburger s were not edible. Other products was so greasy that you could actually get clogged arteries from one bite of it. I pleasantly tried to get refund as I couldn't eat this heart attack food. The night who spoke obnoxious, horribly aggressive toward me and was hostile. She spoke very little English and what she did speak was demeaning toward me. She was very cruel. I will ever go to this Wendy 's on Harrison Ave.Cary. I am actually shocked at her behavior.
Atmosphere: 1
Food: 1
Service: 1
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