Service was extremely slow and the manager that was on duty on Sunday 8-31-2025 was very rude and unprofessional.. Yelling at his staff so loud you could hear it sitting in the dinning area. Something needs to be done about the unprofessional operation of this establishment
Atmosphere: 1
Food: 2
Service: 1
Jessica McCarson
How are you not going to sell something that is advertised on your menu!! I wanted bird dogs and it was on the drive-thru menu, but theu said the promotion was offer!!
Atmosphere: 2
Food: 2
Service: 1
Felix Bradshaw
The manager Lisa is amazing very sweet and kind Love to eat there when she works very nice lady
Atmosphere: 5
Food: 5
Service: 5
Shana Varner
No clear management, a lot of yelling back & forth & confusion. Then there’s the dead roach on the floor…WILL NOT BE BACK
Atmosphere: 1
Service: 1
Jackie Hughes
Ordered a 12pc family meal. Had to wait 10 min extra at drive thru. Brought the order out in large box as normal. When I got home I had no 1/2 gallon tea. And they charged me for the 12pc tailgate and only gave me 8pc of chicken. This is terrible.
Atmosphere: 3
Food: 4
Service: 1
Bryan Smith
First experience was surprisingly decent biscuits and gravy. As someone new to the restaurant I'd need to go again to have any idea about consistency.
Enyloveyours100 yours100
slow service we order 5 piece of chicken supreme just got three in the box , order a breast and a leg just got the breast service watching videos in their phones not paying attention for what the costumer order it sucks you go for faster service n have to call the store or go back because service is slow n order missing then they charge you a arm n a leg but missing the leg not good
Food: 1
Service: 1
MICHAEL BLAIN
Great customer service
Atmosphere: 5
Food: 5
Service: 5
Brianna Rowe
Absolutely no excuse for the service here. We sat for over an hour for a family meal. And it still was not correct. I had to leave and come back to get it. And tonight I order online and they “didn’t get it” and so we waited for 20 minutes in the family meal and the order was not complete after paying over $50 for dinner. There is absolutely no excuse for this to happen over and over and over every single time I order here.
lisa bridges
You need a real adult manager for Sunday girl wasn't paying attention to customers orders in line. People not working there areas! DO better.
havnet been back in 2 years cause they sell things that they do not have in stock, finally broke down and went to be greated by terrible AI and even worse customer service. manager was rude and very unfriendly no one i know will visit this location again
Bryan Carroll
Employees arguing, disgruntled in the back. No one waited on me, so I just left after 5 minutes.
Katie Arndt
The ai got our size wrong was not enthusiastic about it. How are you going to change a large order and give everything else in the box correct yet decided to change the fry size to medium.. large means large all the way around not specifically the drink size
Atmosphere: 2
Food: 4
Service: 2
Kelly Rick
Hi, I'm very upset with bojangles in Cherryville. The woman that runs the drive thru in the morning is young and she's always says it will be 30 min before they open it's supposed to be 6 am but she says 30 more min even if it's 6:30am. She's always on the phone very rude and pretty much acts like she is high.
Tonia Mayse
Ordered a fish sandwich and it was cold chicken was stale biscuit was hard. The only thing fresh was fries because they where cooked to order
Service was extremely slow and the manager that was on duty on Sunday 8-31-2025 was very rude and unprofessional.. Yelling at his staff so loud you could hear it sitting in the dinning area. Something needs to be done about the unprofessional operation of this establishment
Atmosphere: 1
Food: 2
Service: 1
How are you not going to sell something that is advertised on your menu!! I wanted bird dogs and it was on the drive-thru menu, but theu said the promotion was offer!!
Atmosphere: 2
Food: 2
Service: 1
The manager Lisa is amazing very sweet and kind Love to eat there when she works very nice lady
Atmosphere: 5
Food: 5
Service: 5
No clear management, a lot of yelling back & forth & confusion. Then there’s the dead roach on the floor…WILL NOT BE BACK
Atmosphere: 1
Service: 1
Ordered a 12pc family meal. Had to wait 10 min extra at drive thru. Brought the order out in large box as normal. When I got home I had no 1/2 gallon tea. And they charged me for the 12pc tailgate and only gave me 8pc of chicken. This is terrible.
Atmosphere: 3
Food: 4
Service: 1
First experience was surprisingly decent biscuits and gravy. As someone new to the restaurant I'd need to go again to have any idea about consistency.
slow service we order 5 piece of chicken supreme just got three in the box , order a breast and a leg just got the breast service watching videos in their phones not paying attention for what the costumer order it sucks you go for faster service n have to call the store or go back because service is slow n order missing then they charge you a arm n a leg but missing the leg not good
Food: 1
Service: 1
Great customer service
Atmosphere: 5
Food: 5
Service: 5
Absolutely no excuse for the service here. We sat for over an hour for a family meal. And it still was not correct. I had to leave and come back to get it.
And tonight I order online and they “didn’t get it” and so we waited for 20 minutes in the family meal and the order was not complete after paying over $50 for dinner. There is absolutely no excuse for this to happen over and over and over every single time I order here.
You need a real adult manager for Sunday girl wasn't paying attention to customers orders in line. People not working there areas! DO better.
Atmosphere: 1
Food: 4
Service: 2
Restaurantji Recommends
havnet been back in 2 years cause they sell things that they do not have in stock, finally broke down and went to be greated by terrible AI and even worse customer service. manager was rude and very unfriendly no one i know will visit this location again
Employees arguing, disgruntled in the back. No one waited on me, so I just left after 5 minutes.
The ai got our size wrong was not enthusiastic about it. How are you going to change a large order and give everything else in the box correct yet decided to change the fry size to medium.. large means large all the way around not specifically the drink size
Atmosphere: 2
Food: 4
Service: 2
Hi, I'm very upset with bojangles in Cherryville. The woman that runs the drive thru in the morning is young and she's always says it will be 30 min before they open it's supposed to be 6 am but she says 30 more min even if it's 6:30am. She's always on the phone very rude and pretty much acts like she is high.
Ordered a fish sandwich and it was cold chicken was stale biscuit was hard. The only thing fresh was fries because they where cooked to order
Atmosphere: 1
Food: 1
Service: 1
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