I ordered delivery from here at 7:11 pm through the subway app. I live 3.8 miles away. For 2 hours I never got my food or heard anything so I called subway around 8:40 pm. They said doordash dose their deliverys and never sent a driver. An for me to contact them. So I did and they told me subway never confirmed the order. Now I was told by the employee my order was made at 7:25 pm. So I asked for a refund an doordash contacted subway an they refused to cancel the order due to it already being made so they told me.id have to call subway. So I did and I called 10 times. 2 of those times they was busy on the phone with other people. But THEY PURPOSE IGNORED MY CALL CAUSE THEY KNEW THE NJMBER AN KNEW I WANTED A REFUND. Who wants a cold sub that was toasted 2 hours ago? I definitely don't and then they got a doordash driver there an now im being stuck with 2 hour old cold food and since they refused to permit me a refund. I am highly pissed and I will not shop here anymore that is poor customer service. An poor management. And the help is a joke honestly when they knew my number so purposely ignore my calls I will be contacting corporate about it. And here it is Sunday I called again an they still refuse to answer the phone when they see my number. ILL CALL AGAIN TOMORROW IF NOT ILL CALL A DIFFERENT STORE AN GET A GENERAL MANAGER NUMBER AN SPEAK WITH THEM. THIS IS SAD TO SEE THAT A STORE MANAGER ACTS LIKE THIS AN LETS THEIR EMPLOYEES DO WHATEVER
Atmosphere: 1
Food: 1
Service: 1
Donavon Dixon
Hands down the best Subway around!!!
Atmosphere: 5
Food: 5
Service: 5
Matt Hallman
They have a strange cat face lady now.
Atmosphere: 2
Food: 3
Service: 3
Thomas Lail
Can't get anyone to even answer the phone.keeps hanging up on customers.
Atmosphere: 1
Service: 1
Robert Love
Great subs, very nice workers! ⭐⭐⭐⭐⭐
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cold Cut Trio
Don Smith
Coupons NOT accepted. There is a paper printed sign taped up that says they are not accepting coupons "at this time." And it explains the reason being the cost of the different meats has gone up 35%. It doesn't look like a new sign - been there a while. Well, I won't go back there.
Atmosphere: 4
Food: 4
Service: 4
Samantha Smith
Customer service terrible and I found a hair in my food
Walter Hernandez
This place is clean, and we always come here an like it . Bus customer we don’t feel welcome here due poor customer service, it is not greeting or anything . Straight what can I get for you … we’ll hope they start doing better soon!
Tim Weidenhamer
Really fine service and the food quality was really good. It was enjoyable as usual at this location
Penny Fiorentino
I would've given them a better review, but some coupons they do not accept. Gal working was very professional & nice
So go there no lettuce and short on the other choices
Megan Beeson
Absolutely poor customer service! We placed an order through the Subway App to have our food delivered. Our food sat out on the counter for 30 minutes before the assignment was even accepted by a door dash driver. The food should've been prepared when the assignment was accepted. We did not get out our food for another hour. The driver for Door Dash was fantastic but the employee at Subway working was extremely rude. When I tried to bring my concerns about our food to the store manager, he refused assistance and told me I needed to take it up with DoorDash. I will never eat at this location again.
Lorra Howell
Dirty, inside and out
Alexandria Williams
Great service and professional staff. The food was tasty and loved the inside of the place.
James Lanier
Staff was super friendly, offered suggestions about new items on the menu and what they thought of certain ones. I went in hungry but wasn't really sure what I wanted so I took the suggestions offered and was very pleased. The establishment was clean and the tables were also clean. I was able to enjoy a nice quiet peaceful meal also, no loud background or heavy traffic flow, sometimes peace and quiet is nice if you want a relaxing break.
I ordered delivery from here at 7:11 pm through the subway app. I live 3.8 miles away. For 2 hours I never got my food or heard anything so I called subway around 8:40 pm. They said doordash dose their deliverys and never sent a driver. An for me to contact them. So I did and they told me subway never confirmed the order. Now I was told by the employee my order was made at 7:25 pm. So I asked for a refund an doordash contacted subway an they refused to cancel the order due to it already being made so they told me.id have to call subway. So I did and I called 10 times. 2 of those times they was busy on the phone with other people. But THEY PURPOSE IGNORED MY CALL CAUSE THEY KNEW THE NJMBER AN KNEW I WANTED A REFUND. Who wants a cold sub that was toasted 2 hours ago? I definitely don't and then they got a doordash driver there an now im being stuck with 2 hour old cold food and since they refused to permit me a refund. I am highly pissed and I will not shop here anymore that is poor customer service. An poor management. And the help is a joke honestly when they knew my number so purposely ignore my calls I will be contacting corporate about it. And here it is Sunday I called again an they still refuse to answer the phone when they see my number. ILL CALL AGAIN TOMORROW IF NOT ILL CALL A DIFFERENT STORE AN GET A GENERAL MANAGER NUMBER AN SPEAK WITH THEM. THIS IS SAD TO SEE THAT A STORE MANAGER ACTS LIKE THIS AN LETS THEIR EMPLOYEES DO WHATEVER
Atmosphere: 1
Food: 1
Service: 1
Hands down the best Subway around!!!
Atmosphere: 5
Food: 5
Service: 5
They have a strange cat face lady now.
Atmosphere: 2
Food: 3
Service: 3
Can't get anyone to even answer the phone.keeps hanging up on customers.
Atmosphere: 1
Service: 1
Great subs, very nice workers! ⭐⭐⭐⭐⭐
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cold Cut Trio
Coupons NOT accepted. There is a paper printed sign taped up that says they are not accepting coupons "at this time." And it explains the reason being the cost of the different meats has gone up 35%. It doesn't look like a new sign - been there a while. Well, I won't go back there.
Atmosphere: 4
Food: 4
Service: 4
Customer service terrible and I found a hair in my food
This place is clean, and we always come here an like it . Bus customer we don’t feel welcome here due poor customer service, it is not greeting or anything . Straight what can I get for you … we’ll hope they start doing better soon!
Really fine service and the food quality was really good. It was enjoyable as usual at this location
I would've given them a better review, but some coupons they do not accept. Gal working was very professional & nice
Restaurantji Recommends
So go there no lettuce and short on the other choices
Absolutely poor customer service! We placed an order through the Subway App to have our food delivered. Our food sat out on the counter for 30 minutes before the assignment was even accepted by a door dash driver. The food should've been prepared when the assignment was accepted. We did not get out our food for another hour. The driver for Door Dash was fantastic but the employee at Subway working was extremely rude. When I tried to bring my concerns about our food to the store manager, he refused assistance and told me I needed to take it up with DoorDash. I will never eat at this location again.
Dirty, inside and out
Great service and professional staff. The food was tasty and loved the inside of the place.
Staff was super friendly, offered suggestions about new items on the menu and what they thought of certain ones. I went in hungry but wasn't really sure what I wanted so I took the suggestions offered and was very pleased. The establishment was clean and the tables were also clean. I was able to enjoy a nice quiet peaceful meal also, no loud background or heavy traffic flow, sometimes peace and quiet is nice if you want a relaxing break.
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