The girl at the white counter was extremely racist. I said goodbye have a blessed day and she just responded feliz navidad as I walked off and her and her male coworker just laughed while her coworker said “you’re racist”. Terrible customer service and terrible little spoiled girl at the front.
Atmosphere: 1
Food: 1
Service: 1
Angela “Angel” Brown
Bread is soposs to be soft. Imy order tastes like it's from a week ago. Last time coming here. You'd think in an upscale town service would be better. I guess not. This location sucks
Atmosphere: 1
Food: 1
Service: 1
Sean Reece
Rotten lettuce and spinach on sandwiches
Atmosphere: 1
Food: 1
Service: 1
Alyson Stitt
Today I went in to order a sandwich, the cashier wanted to charge me before I had completed my order. I proceeded to go ahead and pay for my food. When my sandwich came out of the oven, I asked for Avocado in which I was told that they up charge for it. I told them I had no idea, but I was happy to pay for it. They proceeded to be pretty rude that they had to do more work because they did not know what I was going to be putting on my sandwich. They didn’t charge me for just avocado, but instead charged me more (3 dollars). I asked for a receipt And it said they charged me for something completely different. At this point, I left because the atmosphere was so hostile. You can’t simply get mad at a customer for not knowing what you charge to be put on the sandwich. Instead of making me pay before my sandwich was done, They could have simply waited, and all of this would be avoided. That being said paying $18 total For a sandwich and chips only to be met with rude service is the reason that Subway needs to do better.
Atmosphere: 1
Food: 2
Service: 1
Andrea Stewart
Churros are so hard I can barely chew it…?♀️
Atmosphere: 3
Food: 3
Service: 4
Brittany King Ching
My order is always correct and always tastes so good. Clean and friendly environment.
Atmosphere: 5
Food: 5
Service: 5
Daniel Bazakas
Don’t order online they WILL NOT toast your sandwich and rarely ever make it correctly. I’ve ordered multiple times to have a toasted sandwich and have NEVER toasted it a single time. After my order today I honestly won’t go to this subway anymore.
Atmosphere: 3
Food: 3
Service: 2
A B
Stopped by at 8pm tonight 8/31/2023 standing in line waiting and the boy sweeping the floor was sweeping trash all over everyone in line . I said something to him he just shrugs his shoulders and says my bad . Then the same boy sweeping trash stopped went behind the counter without stopping at this sink to wash his hands grabbed the bread to put up front and then put gloves and started making sandwiches after touching trash and a dirty broom . Other customers were complaining as well about him sweeping trash and complaining about old brown lettuce so we just got out of line and went next door to Illinois to get subs which was a much better experience. I suggest this subway location get rid of young idiots without common sense out of there .
Deja Hudson
Earlier today 3/28/24 I ordered a Steak and cheese wrap through DoorDash . What I received wasn’t a wrap . It was a Flatbread sandwich steak and cheese . So naturally receiving the incorrect order DoorDash fixed my complaint & they now allow the restaurant to remake the order if it’s incorrect. This store literally remakes the incorrect order and sent it to my place of work like it was correct . I will not order from here again while I’m working I have never been so disappointed. If they didn’t have any wraps they should have just canceled the order . Yet I’m out 24$ for something I couldn’t eat .
Food: 1
Service: 1
Chantel
Syriah was so nice and patient with
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Ham Pepperoni Foot Long Sub
That employee Sommer was very rude and her attitude sucks , she was sucking her teeth and was slamming my meat on my sandwich like I was annoying her or something but that other girl name syriah now she one of the best employees there , she fast , very nice and her customers service is amazing rock on
Service: 1
Recommended dishes: Turkey Ham Pepperoni Foot Long Sub
Kelsey B
Coupons received in the mail DO NOT WORK. Even when you scan the QR code or type in the “code,” they don’t work. Ridiculous.
Lizzie Johnson
I’ve always loved this Subway for how fast and efficient they are. Plus, the workers are usually so kind.Today, I had the worst experience. I was going inside to pick up a mobile order for my husband and daughter but the two guys working were busy with a line which is totally fine. I sat and waited for my order to be put out in the cafe. When the line died down, I stood up to ask about my order (which was predicted to be done around 1, it was 1:15 at this point) and they both walked to the back without even attempting to talk to me. I could see that my order was sitting on the back counter ready, but hadn’t been put out on the mobile order pickup. I waited at the register for one of them to notice me, and they, multiple times, made eye contact with me but continued talking to each other without coming up to greet me. I waited at the front counter for over 10 mins and more customers came in and formed a line waiting for them to come help us. Eventually, one of the customers in the cafe called the store and they answered the phone from the back. He said “we’re all waiting for you up here!” and one of the boys eventually came up after another couple minutes of talking. I got my mobile order around 1:25pm.It was truly the worst service I’ve ever had anywhere. I’ve worked in food service for over 5 years so I understand needing a break but I can’t justify how bad these boys were at their job. One had brown hair and the other was blonde. The subs were completely fine and made correctly, but definitely wasn’t worth the service. I’m posting this not to discourage anyone from eating here, but rather because I believe management needs to be working with these kids more to make sure they’re at least halfway doing their jobs.
Atmosphere: 2
Food: 5
Service: 1
Amos Brooks
Stopped by at 8pm tonight 8/31/2023 standing in line waiting and the boy sweeping the floor was sweeping trash all over everyone in line . I said something to him he just shrugs his shoulders and says my bad . Then the same boy sweeping trash stopped went behind the counter without stopping at this sink to wash his hands grabbed the bread to put up front and then put gloves and started making sandwiches after touching trash and a dirty broom . Other customers were complaining as well about him sweeping trash and complaining about old brown lettuce so we just got out of line and went next door to Illinois to get subs which was a much better experience. I suggest this subway location get rid of young idiots without common sense out of there .
Ashley Tonidandel
Everything you expect from a subway. Staff was nice. Accepted all my coupons. Bread was fresh.
The girl at the white counter was extremely racist. I said goodbye have a blessed day and she just responded feliz navidad as I walked off and her and her male coworker just laughed while her coworker said “you’re racist”. Terrible customer service and terrible little spoiled girl at the front.
Atmosphere: 1
Food: 1
Service: 1
Bread is soposs to be soft. Imy order tastes like it's from a week ago. Last time coming here. You'd think in an upscale town service would be better. I guess not. This location sucks
Atmosphere: 1
Food: 1
Service: 1
Rotten lettuce and spinach on sandwiches
Atmosphere: 1
Food: 1
Service: 1
Today I went in to order a sandwich, the cashier wanted to charge me before I had completed my order. I proceeded to go ahead and pay for my food. When my sandwich came out of the oven, I asked for Avocado in which I was told that they up charge for it. I told them I had no idea, but I was happy to pay for it. They proceeded to be pretty rude that they had to do more work because they did not know what I was going to be putting on my sandwich. They didn’t charge me for just avocado, but instead charged me more (3 dollars). I asked for a receipt And it said they charged me for something completely different. At this point, I left because the atmosphere was so hostile. You can’t simply get mad at a customer for not knowing what you charge to be put on the sandwich. Instead of making me pay before my sandwich was done, They could have simply waited, and all of this would be avoided. That being said paying $18 total For a sandwich and chips only to be met with rude service is the reason that Subway needs to do better.
Atmosphere: 1
Food: 2
Service: 1
Churros are so hard I can barely chew it…?♀️
Atmosphere: 3
Food: 3
Service: 4
My order is always correct and always tastes so good. Clean and friendly environment.
Atmosphere: 5
Food: 5
Service: 5
Don’t order online they WILL NOT toast your sandwich and rarely ever make it correctly. I’ve ordered multiple times to have a toasted sandwich and have NEVER toasted it a single time. After my order today I honestly won’t go to this subway anymore.
Atmosphere: 3
Food: 3
Service: 2
Stopped by at 8pm tonight 8/31/2023 standing in line waiting and the boy sweeping the floor was sweeping trash all over everyone in line . I said something to him he just shrugs his shoulders and says my bad . Then the same boy sweeping trash stopped went behind the counter without stopping at this sink to wash his hands grabbed the bread to put up front and then put gloves and started making sandwiches after touching trash and a dirty broom . Other customers were complaining as well about him sweeping trash and complaining about old brown lettuce so we just got out of line and went next door to Illinois to get subs which was a much better experience. I suggest this subway location get rid of young idiots without common sense out of there .
Earlier today 3/28/24 I ordered a Steak and cheese wrap through DoorDash . What I received wasn’t a wrap . It was a Flatbread sandwich steak and cheese . So naturally receiving the incorrect order DoorDash fixed my complaint & they now allow the restaurant to remake the order if it’s incorrect. This store literally remakes the incorrect order and sent it to my place of work like it was correct . I will not order from here again while I’m working I have never been so disappointed. If they didn’t have any wraps they should have just canceled the order . Yet I’m out 24$ for something I couldn’t eat .
Food: 1
Service: 1
Syriah was so nice and patient with
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Ham Pepperoni Foot Long Sub
Restaurantji Recommends
That employee Sommer was very rude and her attitude sucks , she was sucking her teeth and was slamming my meat on my sandwich like I was annoying her or something but that other girl name syriah now she one of the best employees there , she fast , very nice and her customers service is amazing rock on
Service: 1
Recommended dishes: Turkey Ham Pepperoni Foot Long Sub
Coupons received in the mail DO NOT WORK. Even when you scan the QR code or type in the “code,” they don’t work. Ridiculous.
I’ve always loved this Subway for how fast and efficient they are. Plus, the workers are usually so kind.Today, I had the worst experience. I was going inside to pick up a mobile order for my husband and daughter but the two guys working were busy with a line which is totally fine. I sat and waited for my order to be put out in the cafe. When the line died down, I stood up to ask about my order (which was predicted to be done around 1, it was 1:15 at this point) and they both walked to the back without even attempting to talk to me. I could see that my order was sitting on the back counter ready, but hadn’t been put out on the mobile order pickup. I waited at the register for one of them to notice me, and they, multiple times, made eye contact with me but continued talking to each other without coming up to greet me. I waited at the front counter for over 10 mins and more customers came in and formed a line waiting for them to come help us. Eventually, one of the customers in the cafe called the store and they answered the phone from the back. He said “we’re all waiting for you up here!” and one of the boys eventually came up after another couple minutes of talking. I got my mobile order around 1:25pm.It was truly the worst service I’ve ever had anywhere. I’ve worked in food service for over 5 years so I understand needing a break but I can’t justify how bad these boys were at their job. One had brown hair and the other was blonde. The subs were completely fine and made correctly, but definitely wasn’t worth the service. I’m posting this not to discourage anyone from eating here, but rather because I believe management needs to be working with these kids more to make sure they’re at least halfway doing their jobs.
Atmosphere: 2
Food: 5
Service: 1
Stopped by at 8pm tonight 8/31/2023 standing in line waiting and the boy sweeping the floor was sweeping trash all over everyone in line . I said something to him he just shrugs his shoulders and says my bad . Then the same boy sweeping trash stopped went behind the counter without stopping at this sink to wash his hands grabbed the bread to put up front and then put gloves and started making sandwiches after touching trash and a dirty broom . Other customers were complaining as well about him sweeping trash and complaining about old brown lettuce so we just got out of line and went next door to Illinois to get subs which was a much better experience. I suggest this subway location get rid of young idiots without common sense out of there .
Everything you expect from a subway. Staff was nice. Accepted all my coupons. Bread was fresh.
Food: 5
Service: 5
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