I don’t usually write a bad experience on here because no one is perfect and we all have bad days BUT this was just overall not good. There was a girl on the speaker who had a bad tone and attitude (strike one) then I pull around to the window to pay and she gets worse! No good morning, thank you or anything and she’s rushing me to get my items (strike 2) then I get my food….my bagel was stale and cold, my coffee tasted like it was rushed and like chemicals and the hash browns felt and tasted like it was left overnight and reheated in the microwave. I really wish I could’ve went back around and gotten my money back but I was on my way to drop my sister off at dialysis.
Atmosphere: 1
Food: 1
Service: 1
Jasmine Pope
One of my favorite places to get an iced coffee/ iced latte. Definitely recommend!
Atmosphere: 5
Food: 5
Service: 5
Sunshine Owens
I always liked Dunkin but the quality of people they have hired the past few months has gone down. I overheard an employee talking trash about her manager Amber. She could barely help me because she was so into her conversation bashing that lady. All I heard was how low the pay was and how she was tired of doing everything and couldn’t wait for her grandmother to pick her up. Then she turns to me with the biggest smile and says I’m Elizabeth but you can call me Silver something. Please hire better help…the food was good but I don’t want a side of workplace gossip. I’ll be going back to bojangles!
Atmosphere: 1
Food: 4
Service: 1
Maureen Cook
Extremely friendly and fast service
Atmosphere: 5
Food: 5
Service: 5
Melody Crumpton
Service socks and they always mess my order up
Atmosphere: 3
Food: 5
Service: 2
SoftBread
Amazing food, good drinks. A lot of people in there though
Raj Patel
Donut was very fresh and my latte was on point great location to stop at if in town
Leila Green
We ordered a cake for my five year olds birthday and when we went to pick it up they hadn’t even made it yet
DARK DAMA
My son and I went to this place to get ice cream and we had such a bad experience even from outside till we got out. First they were power washing the walls and they were using this kind of noisy generator, I think they should do that after hours where there are no customers. Secondly I see the variety of ice cream they had was limited since they were repeated and some of them looked melted we decided to get it anyway, so when we ordered and wanted to pay they said they couldn’t accept my 100 dollar bill because they didn’t have change, mind you there were more customers before me and I think a place like this should have been able to have change because is a business. To me 100 dollar bill it’s not that big nowadays I understand if it was in the 1990’s but in 2025 is not.. Thirdly the manager just stared at us like if we were some kind of criminals.. lol 😂. Luckily there was a Dairy Queen nearby so were able to satisfy our sweet tooth and they did accept my 100 dollar bill no problem.
darline caron
The service was beyond slow. I went to the drive-thru only got one thing and was asked to go around so we went around and parked and sat there for about 10-15 minutes till finally we went and got our drink
Normally, they are good for getting orders right, but today was not the case. I asked for the caramel craze latte hot and got a coffee with Caramel. They remade the order, and I got a coffee with cream, sugar, and caramel. I wasn't sticking around to babysit them making a latte, but I guess that's what you are getting when half the current staff or more can't speak or understand fluent English.
Atmosphere: 3
Food: 2
Service: 2
Samantha Willits
I came in to get my coffee and I stand at the register waiting for service! An older female employee was just standing and staring instead of taking my order. The store also had a bad odor lingering made it very unpleasant took my drink to go instead!! Employee hygiene is important!
Be Better Dunkin!!!!
Atmosphere: 1
Food: 2
Service: 1
Michelle Foye
This dunkins is hit or miss. I have gone here for some great coffee. However, the breakfast sandwiches have been burned on more than one occasion.
Atmosphere: 3
Food: 3
Service: 3
Will Cunningham
Staff was more attentive to drive thru, young lady was annoyed by having to wait on me. Portions were much skimpier than previous visits, think I’ll pass on this place from now on.
Sofia Santa-Maria
I went to this store yesterday I tried to order a chicken roasted pepper wrap when a short Hispanic girl told me they weren’t serving food at the moment!! I don’t see why they would not make food it was a hour or so before closing time. Horrible service!!!
I don’t usually write a bad experience on here because no one is perfect and we all have bad days BUT this was just overall not good. There was a girl on the speaker who had a bad tone and attitude (strike one) then I pull around to the window to pay and she gets worse! No good morning, thank you or anything and she’s rushing me to get my items (strike 2) then I get my food….my bagel was stale and cold, my coffee tasted like it was rushed and like chemicals and the hash browns felt and tasted like it was left overnight and reheated in the microwave. I really wish I could’ve went back around and gotten my money back but I was on my way to drop my sister off at dialysis.
Atmosphere: 1
Food: 1
Service: 1
One of my favorite places to get an iced coffee/ iced latte. Definitely recommend!
Atmosphere: 5
Food: 5
Service: 5
I always liked Dunkin but the quality of people they have hired the past few months has gone down. I overheard an employee talking trash about her manager Amber. She could barely help me because she was so into her conversation bashing that lady. All I heard was how low the pay was and how she was tired of doing everything and couldn’t wait for her grandmother to pick her up. Then she turns to me with the biggest smile and says I’m
Elizabeth but you can call me Silver something. Please hire better help…the food was good but I don’t want a side of workplace gossip. I’ll be going back to bojangles!
Atmosphere: 1
Food: 4
Service: 1
Extremely friendly and fast service
Atmosphere: 5
Food: 5
Service: 5
Service socks and they always mess my order up
Atmosphere: 3
Food: 5
Service: 2
Amazing food, good drinks. A lot of people in there though
Donut was very fresh and my latte was on point great location to stop at if in town
We ordered a cake for my five year olds birthday and when we went to pick it up they hadn’t even made it yet
My son and I went to this place to get ice cream and we had such a bad experience even from outside till we got out. First they were power washing the walls and they were using this kind of noisy generator, I think they should do that after hours where there are no customers. Secondly I see the variety of ice cream they had was limited since they were repeated and some of them looked melted we decided to get it anyway, so when we ordered and wanted to pay they said they couldn’t accept my 100 dollar bill because they didn’t have change, mind you there were more customers before me and I think a place like this should have been able to have change because is a business. To me 100 dollar bill it’s not that big nowadays I understand if it was in the 1990’s but in 2025 is not..
Thirdly the manager just stared at us like if we were some kind of criminals.. lol 😂. Luckily there was a Dairy Queen nearby so were able to satisfy our sweet tooth and they did accept my 100 dollar bill no problem.
The service was beyond slow. I went to the drive-thru only got one thing and was asked to go around so we went around and parked and sat there for about 10-15 minutes till finally we went and got our drink
Atmosphere: 4
Food: 4
Service: 2
Restaurantji Recommends
Normally, they are good for getting orders right, but today was not the case. I asked for the caramel craze latte hot and got a coffee with Caramel. They remade the order, and I got a coffee with cream, sugar, and caramel. I wasn't sticking around to babysit them making a latte, but I guess that's what you are getting when half the current staff or more can't speak or understand fluent English.
Atmosphere: 3
Food: 2
Service: 2
I came in to get my coffee and I stand at the register waiting for service! An older female employee was just standing and staring instead of taking my order.
The store also had a bad odor lingering made it very unpleasant took my drink to go instead!! Employee hygiene is important!
Be Better Dunkin!!!!
Atmosphere: 1
Food: 2
Service: 1
This dunkins is hit or miss. I have gone here for some great coffee. However, the breakfast sandwiches have been burned on more than one occasion.
Atmosphere: 3
Food: 3
Service: 3
Staff was more attentive to drive thru, young lady was annoyed by having to wait on me. Portions were much skimpier than previous visits, think I’ll pass on this place from now on.
I went to this store yesterday I tried to order a chicken roasted pepper wrap when a short Hispanic girl told me they weren’t serving food at the moment!! I don’t see why they would not make food it was a hour or so before closing time. Horrible service!!!
Atmosphere: 2
Food: 1
Service: 2
Loading...