Andy's Frozen Custard

8835 Christenbury Pkwy, Concord
(704) 549-9687

Recent Reviews

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John Haggerty

1st time trying. Wait in drive thru for 20 minutes and they are out of chocolate. How does that happen? Sadly, I won't waste my time again.

Frank Burn

Amazing custard. Don't miss out.

Walter Wester

Aa...Aa..Andy's . My wife and I sing it. Love it

Hector

Very good and the girl helping was awesome. My neice wanted the dessert pictured on the gift card promo and the worker behind the counter had us take a picture of the sign so she could make the same one for her.

Natasha Campbell

Matthew and Jaden were so courteous and friendly. The custard is great, too!

Danielle

Do not be fooled by operations manager Ryan Messick responding to one star reviews promising to make things right. I emailed him two months ago on September 24th, 2025 after he responded to my negative review, and have still not received an email reply. It seems as if he is just responding to save face, not to actually fix customers’ problems. I wonder how many times he has promised to make things right just to ignore customer emails.

tiffany mysayakhom

10/10!! need a sweet treat? ANDY'S!
sooo good. satisfied. great customer service!

Catherine Msetti

Nice ice cream, but saw the white girl with black hair not being careful when serving ice cream her hair was in contact with the customer's cups several time..

Jorge C

Love coming to andys some nights. If your craving ice cream this is the place to go.

Lilee Lee

Delicious. Great customer service.

Mick Jenkins

Disappointed. Most of the menu items have hot fudge in them and they didn't have any. Really? Young lady at the window had no interest in making our visit a positive experience. Our first impression, was not a positive one.

Susana Rostran

Great Menu nd customr servie.The custaRd was amazng

A Archie

Customer service failure, for $10 why is it such an issue to do as a customer ask...Simple instructions don't blend the cookies into the ice cream and a light amount of cookies on top. What is so hard about that request.?

Atmosphere: 5

Food: 5

Service: 2

Warren Bobbitt

Need to have more people working the drive up lane.

Lisa Miller

We are obsessed Andy’s, we come all the time. Sometimes the line is long, but it’s worth it! I love the Straw-Ana. They’ve always been friendly here since I started coming ☺️

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