Blaze Pizza

Best quick serve pizza period.

Atmosphere: 5

Food: 5

Service: 5

Awful service, awful crew
Never again

The pizza was good but the service was horrible. The person working the front didn’t greet us or say anything at all, he looked like we were bothering him while he was texting and looking at his phone. We had to repeat ourselves 3 or 4 times because he wasn’t listening. No one looked to be enjoying their job (or at least faking to at least like it).

Atmosphere: 1

Food: 4

Service: 1

Horrible experience I ordered a pepperoni pizza and had to ask them to remake it because then never called my name so I went up to inquire on it to see if the pizza was ready. All to learn that they just had it sitting on the top where customers had leaned over it and it was cold. I was met with a horrible attitude from the manager after asking her to please remake the pizza. There must have ran out of pepperoni because look at the pizza!!!!

They get your online order wrong, do not answer the phones, and will not accommodate when you have to drive back to the location to get the order corrected by refunding you and remaking like a normal company.

My husband & I were excited to order from you for the first time. We had previously eaten your pizza with our family and had a great experience the first time. However, I can say this was the most disappointing experience with takeout pizza ever! First both pizzas were extremely overcooked, in my opinion burnt! My husband tried to eat it but couldn't! That was not the worst of it though.
We ordered regular pizza and were given pizza that was so spicy as in hot sauce spicy we could not eat it. We were planning to feed our toddler grandson this and thank goodness my husband had taken a bite prior to feeding our grandson. This was extremely
disappointing. Lack of quality and care was obviously demonstrated. I do hope this situation will be handled appropriately between management and staff. Not acceptable in my book. I hope this won't be a concern for other customers in your future,

Atmosphere: 1

Food: 1

Service: 1

2 of the 3 employees were just leaning on the counter instead of helping the one young lady working on all the orders. Asked for my online order, one of the employees just straight up ignored me and walked away. I assume the lady was a manager that reluctantly “helped” me, like I was a bother to her. I used to love this location but it’s so bad now

Atmosphere: 2

Food: 3

Service: 1

Food was decent but toppings were missing on one pizza. Service was extremely lacking. Arrived and asked out my pickup order and was told it wasn’t ready yet. 15 minutes later the same staff member asked if I was there for pickup and I had to remind them they said my order wasn’t ready yet. A staff member dropped sauce cups on the customer floor area and made no attempt to clean the sauce from the floor for my entire 45 minute wait. For a first experience I’m disappointed to say the least. They said their online ticket printer wasn’t printing but the first employee who acknowledged me should have figured out the problem when I gave my name the first time. Not sure if we will be back.

Atmosphere: 1

Food: 3

Service: 1

I love, love this place. I live far and only go there for lunch on any given week day. I get a lunch special which for me is half a pizza, a side salad and a drink. The staff is friendly, and polite and service is fast. Very clean location. Give them a try.

Atmosphere: 5

Food: 5

Service: 5

Worst experience ever at Blaze Pizza! Ordered two pizzas and two sides. The lady at the register had an aditude about giving me our second side we ordered.

Atmosphere: 1

Food: 1

Service: 1

Awful! I’ve ordered and ate here mannnny times. Today I ordered a pizza for delivery and got the complete wrong order. The manager “refused” to refund it, send the correct pizza, or do anything to fix it. They said they had my pizza and I could come get it if I wanted but they wouldn’t redeliver. Mind you now the pizza is almost 2 hours old. Insanely rude.

Atmosphere: 1

Food: 1

Service: 1

Pizza came out great. Service could be better but other than that, we got what we paid for! Would come back.

Bathroom was quite disgusting at the time we went.

Atmosphere: 4

Food: 4

Service: 3

I ordered my food online to skip the line. It wasn’t ready for 45 minutes only after I had to ask about it several times. Staff are rude and more focused on flirting with each other than any semblance of customer service. I generally like Blaze pizza but would recommend to stay clear of this location until they can get a decent manager and staff that are competent.

Atmosphere: 1

Food: 4

Service: 1

I only gave 2 stars mainly because I couldn't order what I wanted in store PLUS... I had to download and use the app although I had already waited on the line... Then I had to drive 35 minutes from that store to another store to pickup the order because it was paid for and made in another location and couldn't be cancelled... What should have been a 15-20 minute trip took over 2 hours... By the time I got home it was well after 10 pm and we had cold pizza for dinner...

Atmosphere: 4

Food: 2

Service: 2

This was my first time visiting Blaze Pizza.... EXTREMELY POOR CUSTOMER SERVICE
Employees acted as if my family and I were a bother when asked about the menu.Never offered menu information or properly greeted.I only gave 1 star because I got my pizza.

Atmosphere: 1

Food: 2