Chipotle Mexican Grill

So little meat, skip this place

Atmosphere: 1

Food: 1

Service: 1

It’s always something with this location. They either don’t have all the menu items or only taking on lines orders. Mind you this restaurant stay dirty it is never cleaned. With rude employees at that !! They need to shut this location down !!

Atmosphere: 1

Food: 1

Service: 1

Walked in and walked right out. That place is beyond dirty!

Atmosphere: 1

Food: 1

Service: 1

rice not well cooked many grains not cooked today hard to eat. Can give stomachache. Please be carefull and try to cook properly your rice

Food: 2

Rude staff and closing early on weekend rude staff says til 11pm only 745pm

Atmosphere: 2

Food: 4

Service: 1

Order was ready 15 mins after scheduled pick up. Missing item was fixed. Overall this store has it better in control than the other Concord and Kannapolis locations.

Atmosphere: 3

Food: 5

Service: 4

Recommended dishes: Chips, Burrito, Guacamole

This establishment is disgusting. You will have residual food from other orders they’ve prepared throughout the day in your food. They said they were out of barbacoa 3 hours before closing after I waited in line for 20 minutes just to order. Probably won’t be returning.

Atmosphere: 1

Service: 1

This place had replaced my memory of Chipotle being a nice place to eat to an unclean , and not interested in serving image . Trashes overflowing, no napkins, cups for water not encouraged. Shortage of menu items when in line . This is a consistent experience in my past few visits. I think Chipotle is more focused on take out order than in store experience and they are comfortably forgetting that future mobile orders will bring the memory of in store experience. Staff shortage excuse that they practiced during Covid is not going to cut anymore. Eventually they are going to become another great to just that store that exists with this degrading experience. I think Brian Nichols past leadership of squeezing profit out of every bowl is sunsetting the great Chipotle story . Hope the new leadership gets out of this mindset.

Atmosphere: 1

Food: 2

Service: 1

They weren't serving from the counter only on line. It was a little inconvenient. But the food was still good

Atmosphere: 3

Food: 5

Service: 4

I’m not sure what’s been going on at this Chipotle lately but even when I order online I’m waiting almost 30 minutes. I’m here now after coming last time and then giving me steak instead of chicken with a free entree code. This is likely the last time this location gets a visit from me. Also the food has been really salty as of late.

Atmosphere: 1

Food: 2

Service: 1

Found a piece of hair in my bowl, and the bowl was not good. It was watery and very unflavored.

Atmosphere: 1

Food: 1

Service: 1

Food just ok and dining room, condiment table, and outdoor entrance horribly dirty with trash blowing around

Atmosphere: 1

Food: 3

Service: 3

Fun place but floors and seating are always nasty. Service slow

Atmosphere: 1

Food: 3

Service: 2

Comes in at 4:30 and only doing online orders
Poorly managed and inconvenience

My girls gang orders Chipotle's burritos often. We ordered from Chipotle at Concord location today. It was so spicy that none of us can finish it. It was no where close to spicy level we associate with Chipotle. It's time to let go of a restaurant if they completely fail on standardization.

Food: 1

Service: 1