Crafty Crab Concord
8480 Pit Stop Ct NW, Concord
(980) 939-1118
Recent Reviews
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In the 20 minutes that we were there, we got a menu and a beverage. Never ordered food because the server didn't come back, so we left. Wouldn't recommend this place but would have loved to try the food. It looked like it might be good.
Food was great! Manager and hostess staff very friendly! Can't wait to visit again!
Need one in Salisbury either at the old apple bees or the old Ol Charleys building
Not much to say, they have crab but lack everything else. When we walked in the girl behind the counter said she couldn't help us. The service consisted of getting our food and the server being MIA. Food was average. Plastic silverware and plates. Told they didn't have drinks they had and we ended up getting. Not sure the hype here.
Manager is so great! Has great customer service everytime I come in! Very welcoming and always making sure customers are well taken care of! Thanks for making my experiences worth returning everytime!!
Every time I visit there the Concord Mills Location Ray the waiter always greets me with a bubbly smile! And my catfish babyyyyyy be so crispy and pretty lolll ! Fast super hotttt when it hits my table ! Like I love it !
Parking: Great parking always full of spaces I go at lunchtime around two after work. Great service from Ray the waiter.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seafood Boil, Fried Shrimp Basket, Corn on the Cob 3, Corn on the Cob, French Fries
Seafood boil is fresh, seasoned well and very tasty.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Seafood Boil
If I could do zero stars I would!! First thing coming in we were not greeted for a good 2min or so. Then we were finally sat a table where multiple servers passed us over and over for 15 min. The host even came down our row check every table and turning around before she got to ours. That was the final straw and we left…. While a group of employees stood and watched at the front.
Worst customer service experience EVER!!!
Also the bathrooms were disgusting!
Atmosphere: 2
Service: 1
Our waiter, Ray was amazing! He had great customer service and great attention to detail. Food was great also! Will definitely be coming back.
Atmosphere: 5
Food: 5
Service: 5
2nd time coming in. Seafood boil ALWAYS slaps. Gumbo is 🔥. Service is fast and nice!! Ray was a sweetheart took great care of us.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Absolutely
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seafood Boil, Seafood, Corn on the Cob, Mild
We had a party of 10 and were the only ones there on a Saturday night. The heat wasn't working and it was 20 degrees outside and about 45 inside. When we went in we asked for the heat to be turned up. They said they would take care of it right away. The didn't tell us the it didn't work. We ate as fast as we could and left. Food was good but they should have told us the heat was broken. They automatically add 18% for parties of 6 or more.
Parking: Wrap up like you are going snow skiing.
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seafood
Might went on a bad day. Went at lunch. Small portions improperly cooked.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Shrimp Basket, Snow Crab Legs
Only doing takeout on day before thanksgiving is terrible service. I had this place on my mind all day and what a let down .
Great food bad service I drove 40 mins to get something I had paid for they messed up on and only thing I got was we will give you 10% off of your next order. Riya laughed when I called “oh yeah I have your order right here but it cold you can come back and get it but it wouldn’t be e fresh we will just make you another order when you come” umm ma’am that’s 40 mins away........ what’s so funny🙄
Atmosphere: 5
Food: 5
Service: 5
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