Dunkin'
538 Kannapolis Pkwy, Concord
(704) 650-0495
Recent Reviews
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Quick service and friendly staff. My order was made correctly and the coffee was fresh. Convenient stop for a fast breakfast or coffee on the go.
I have said something about Dunkin donuts quality and few times and nothing has changed. I guess I am a glutton for punishment when it comes to this place. Its hard to go anywhere else when this is the brand of donuts you grew up with. Today I received yet another disappointment, and I'm still looking for the rest of my jelly donut..... Very disappointing.
Atmosphere: 1
Food: 1
Service: 1
I never have an issue here. The line is always non-existent and they always get my order right. You can't say that about them all!
Service: 5
Amber was the SWEETEST in the drive thru. She was very patient and polite. Food was hot and good. 10/10 recommend. Thank you Amber for being so polite, your spirit made my morning. Keep shining!
Atmosphere: 5
Food: 5
Service: 5
Friendly, tasty, and consistent. Drive through is a little odd, have to go behind a few buildings, but easy to figure out.
Atmosphere: 5
Food: 5
Service: 5
best dunkin in the area! helpful staff and delicious treats!
Atmosphere: 5
Food: 5
Service: 5
i never go to this location but my sisters do. terrible every time i've been lol yall just out here serving syrup, milk & creamer .__.
My experience with this location has been good until recently, things seem to be going downhill. This morning I placed an order to pick-up inside online. I went inside the restaurant maybe a minute after I placed the order and I waited. And waited. After seeing all the people who placed their orders inside get their stuff, and waiting 13 minutes I asked one of the staff for an update on my order. I gave her my name and my order had been ready and was sitting on the counter but no one announced the order number, my name, anything. The other people who picked up their food had their names or order numbers called out. Is that not the process for picking up food? They call your name/order and that’s how you know it’s ready? Then when I tried to talk to the staff about my order never being called out THEY WOULD NOT EVEN LOOK AT ME. They all dismissed me completely. Just asking “Was there anything else in your order?” No apology, no acknowledgement, nothing. I’m very disappointed in the service i received today. I know this place can and SHOULD do better.
Atmosphere: 1
Food: 3
Service: 1
The last 3 times I’ve driven across town to get coffee it’s been close to the worst cold beer I’ve ever had to pay almost 8$ for
Atmosphere: 3
Food: 1
Service: 3
At all trades repair services LLC we run on dunkin donuts the beginning off with a larger cold brew ice coffee every morning before heading to our first appointment of the day we have issues at the dunkin donuts by Walmart in kannapolis NC they mess around to much play on the clock and can't seem to make our drinks the right way all the time there no consistency
Atmosphere: 5
Food: 5
Service: 3
Restaurantji Recommends
They usually do a good job but this time we ordered the new aoli sandwich and the star spangled donut and they were out of the filling and forgot to put the aoli on the sandwich they also put the wrong munchkins in but fixed it right afterwards the foods good and the staff is very friendly
Atmosphere: 5
Food: 3
Service: 4
Worst coffee i ever drink, they gave me replacement that is also same as like hot water. No coffee powder on coffee.
Atmosphere: 3
Food: 1
Service: 1
Coffee was horrible,y sausage egg croissant, came with just bread Then I had to try to explain to a big guy with a nose ring and loud female sounding voice why it's wrong...
lowkey great for road trip pick-me-ups…i recommend the ham and swiss pretzel sliders and any of their iced lattes!
I drive out of my way because this location is so much better. I’m writing this specifically, because this is the first time I ever got the bagel bites and they were cooked all the way through. I never ordered them because none of the stores I’ve been to have ever cooked them all the way through, but I took the chance at this location and they’re actually cooked all the way through. that just confirms my point that this is the most superior location
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