Went to get coffee while we waited to make a few pickups. When I entered I was greeted, I placed my order in the kiosk. There were no other customers in the building. The counters were a mess despite 5 employees, and no customers. Cleanliness means a lot to me, personally and there is no reason employees don’t take a rag during downtimes and clean. Lastly, after the order was ready it was pushed to me. I said thank you, and the employee walked away from me without a response. Maybe she was having a bad day.
Atmosphere: 1
Food: 4
Service: 2
Mark Drake
Always slow or not opened when they say they should be
Rachel Guerrero
I had a little drink trouble this morning, so I gave them a call and let them know. I came back to the store and Terry the manager on duty was so sweet about what happened. He immediately fixed me a new drink without any problem. I will always love this Dunkin! Thank you 🤗
Atmosphere: 5
Food: 5
Service: 5
Kim Riefstahl
I'd give zero stars if it was an option. I was working and ordered ahead so that I could just grab my order and go. Got to the store and no order there. I was told by the employees that they don't do order ahead. So, I paid for my order and too bad it was most likely made up then thrown out. I showed them my order ahead receipt and then the one employee tells me someone else must have grabbed it. Finally she said she would give me a half dozen donuts, bit they didn't have what I ordered. Then she offered me a dozen because they didn't have the munchkins that I also had paid for. At that point I just wanted to get the half dozen and go. Worst customer service and most ridiculous experience ever. Maybe if you don't know how to deal with orders that are placed ahead of time you shouldn't offer it.
Todd Uherick
I have gone to this Dunkin at least 10 times. The coffee is always great but I’ve always ordered off the app. Well this visit we needed to ask a question about a drink and after 5 minutes standing at the register waiting (with multiple people walking by and not saying a single word), we just decided to got to one of FOUR Starbucks within 2 miles of this establishment.
Atmosphere: 3
Food: 5
Service: 1
Rick Schoolman
Pre-order on the mobile app. Received notice of order completion including the order number. Arrived at the store on time. Was told by the staff our order was not filled,that they are too swamped and have sold out. My choices where to get a refund or wait 10 minutes for the order to be filled. I decided to wait 20 minutes only to be told our order was not filled and If I wanted a refund to call customer service. Customer service advised us it may take a week for our refund. There is a lack of extreme ownership by the manager. I will not be going back to this store and will also share my experience with my family and friends.
Atmosphere: 1
Service: 1
Betsy Feliciano
Awful coffee, warm not hot!
Food: 1
Service: 1
matt arenas
I go to this location all the time but 3 consecutive times I order the chorizo and egg wrap and it’s always served cold. Dissapointing and waste of money
Atmosphere: 1
Food: 1
Service: 3
Kayla Carver
By anyone’s standard, this is BURNT. I was told if they remade it, it would still be slightly frozen in the middle. This is unacceptable. I ONLY continue to go to this location because it is convenient to my home. I’m not doing that anymore. They huff and puff whenever they mess up an order and they NEVER give me a fork when the food requires it- I have to ask and they act like I’m asking for a kidney. Very disappointed in this.
John Cauble
This location has definitely improved 👏 5 star Follow us on Facebook @
The food is good but service can improve for example ordered food checked food after leaving premises was missing part of the order
Atmosphere: 4
Food: 4
Service: 4
Angel Edge
S'mores frozen drink is amazing!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnuts
Alex Andria
Solid Dunkin, they have occasionally messed up my order but always correct it. Food is gross but to be expected since it is prepackaged
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Vanilla Iced Coffee
Rowan Kelley
Luckily I was parched so I didn’t go back to return this drink. I asked for a butter pecan frozen coffee. This is what I got, it just tastes like cream and sugar. It’s so pale that there is without a doubt 0 coffee in here.
Atmosphere: 3
Food: 3
Service: 3
B
To the age imma leave a review for poor service!!! No one wants to go to a business & get attitude because you don’t wanna be at work!! Go home or don’t work if you don’t wanna be there!! I’ve been to this location very little but every time i do come here it’s just attitude!!!!!! & imma get one right back bc no one gonna talk & treat me that way!
Went to get coffee while we waited to make a few pickups. When I entered I was greeted, I placed my order in the kiosk. There were no other customers in the building. The counters were a mess despite 5 employees, and no customers. Cleanliness means a lot to me, personally and there is no reason employees don’t take a rag during downtimes and clean. Lastly, after the order was ready it was pushed to me. I said thank you, and the employee walked away from me without a response. Maybe she was having a bad day.
Atmosphere: 1
Food: 4
Service: 2
Always slow or not opened when they say they should be
I had a little drink trouble this morning, so I gave them a call and let them know. I came back to the store and Terry the manager on duty was so sweet about what happened. He immediately fixed me a new drink without any problem. I will always love this Dunkin! Thank you 🤗
Atmosphere: 5
Food: 5
Service: 5
I'd give zero stars if it was an option. I was working and ordered ahead so that I could just grab my order and go. Got to the store and no order there. I was told by the employees that they don't do order ahead. So, I paid for my order and too bad it was most likely made up then thrown out. I showed them my order ahead receipt and then the one employee tells me someone else must have grabbed it. Finally she said she would give me a half dozen donuts, bit they didn't have what I ordered. Then she offered me a dozen because they didn't have the munchkins that I also had paid for. At that point I just wanted to get the half dozen and go. Worst customer service and most ridiculous experience ever. Maybe if you don't know how to deal with orders that are placed ahead of time you shouldn't offer it.
I have gone to this Dunkin at least 10 times. The coffee is always great but I’ve always ordered off the app. Well this visit we needed to ask a question about a drink and after 5 minutes standing at the register waiting (with multiple people walking by and not saying a single word), we just decided to got to one of FOUR Starbucks within 2 miles of this establishment.
Atmosphere: 3
Food: 5
Service: 1
Pre-order on the mobile app. Received notice of order completion including the order number. Arrived at the store on time. Was told by the staff our order was not filled,that they are too swamped and have sold out. My choices where to get a refund or wait 10 minutes for the order to be filled. I decided to wait 20 minutes only to be told our order was not filled and If I wanted a refund to call customer service. Customer service advised us it may take a week for our refund. There is a lack of extreme ownership by the manager. I will not be going back to this store and will also share my experience with my family and friends.
Atmosphere: 1
Service: 1
Awful coffee, warm not hot!
Food: 1
Service: 1
I go to this location all the time but 3 consecutive times I order the chorizo and egg wrap and it’s always served cold. Dissapointing and waste of money
Atmosphere: 1
Food: 1
Service: 3
By anyone’s standard, this is BURNT. I was told if they remade it, it would still be slightly frozen in the middle. This is unacceptable. I ONLY continue to go to this location because it is convenient to my home. I’m not doing that anymore. They huff and puff whenever they mess up an order and they NEVER give me a fork when the food requires it- I have to ask and they act like I’m asking for a kidney. Very disappointed in this.
This location has definitely improved 👏 5 star
Follow us on Facebook @
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The food is good but service can improve for example ordered food checked food after leaving premises was missing part of the order
Atmosphere: 4
Food: 4
Service: 4
S'mores frozen drink is amazing!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnuts
Solid Dunkin, they have occasionally messed up my order but always correct it. Food is gross but to be expected since it is prepackaged
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Vanilla Iced Coffee
Luckily I was parched so I didn’t go back to return this drink. I asked for a butter pecan frozen coffee. This is what I got, it just tastes like cream and sugar. It’s so pale that there is without a doubt 0 coffee in here.
Atmosphere: 3
Food: 3
Service: 3
To the age imma leave a review for poor service!!! No one wants to go to a business & get attitude because you don’t wanna be at work!! Go home or don’t work if you don’t wanna be there!! I’ve been to this location very little but every time i do come here it’s just attitude!!!!!! & imma get one right back bc no one gonna talk & treat me that way!
Atmosphere: 1
Food: 1
Service: 1
Loading...