Food Courts in Concord, NC

“Despite Good Food, We Won’t Be Back A dozen adult family members from across the Charlotte and Concord areas gathered at The Mill to celebrate two family birthdays. We all ordered food and drinks from the vendors, and the experience started off well. In place of birthday cake, the two birthday girls had requested homemade lemon bars. We placed them on the table alongside the food and beverages we purchased from the vendors. While we were still enjoying our meal, a representative from The Mill approached our table and informed us that “outside food” was not allowed and we had to either remove the dish or leave. We understand and respect general policies regarding outside food, but this situation called for some discretion and basic courtesy. The lemon bars were clearly not a competing item—they were a personal, celebratory gesture. The birthday girls were disappointed, and the family member who made the lemon bars was embarrassed and hurt. Passing out Lemon Bars in 100° heat in the parking lot is just not the same. This action came across as inflexible, uninformed, and inconsiderate. It reflected very poorly on the management. Although our food and service was great, none of us plan to return. When I emailed Gibson mail detailing this story, I received the following reply: Dear Barbara, Thank you for your message. We will give this matter the consideration it deserves. Sincerely, The Gibson Mill Management Team“