Freddy's Frozen Custard & Steakburgers

Nestled in the Concord area of Charlotte, Freddy’s Steakhouse stands out as a reliable fast food destination known for its consistently clean setting and commendable service. This franchise may be part of a chain, but it maintains a welcoming charm with its well-kept interiors and attentive staff.

The standout on the menu is undoubtedly the cheese curds – golden, lightly crisped, and bursting with creamy, melted cheese. They serve as a delicious snack or side, and are arguably among the best in the fast food category. The french fries, served in a shoestring style, are delightfully thin and crisp, offering a satisfying crunch in every bite.

Other staples, such as the chicken sandwiches and frozen custards, deliver solid flavor and quality, making them a dependable choice for returning customers. Whether you’re popping in for a quick bite or a casual meal, Freddy’s offers a consistent and enjoyable experience for fast food lovers who value both taste and cleanliness.

Order taker was extremely helpful and food service was fast and food hot and fresh new manager was exceptional greeted everyone and came to everyone’s table to see if everything was ok awesome experience

Great experience! Friendly staff great food and great prices!

First time eating here. When I saw how thin the patties were, I thought it was going to be bad, but the flavor was amazing, and crispy edges made the flavor better. I got the double pattie with bacon. Vegetables were fresh. I had the tomato, lettuce, and onion. 4 stars for food was because of the fries. Not much flavor, and they were cold and dry. Other than that, everything was great.

Great burger. And I love those shoe string frys.

Our favorite burgers and best fries.

Very pleasant personnel. Food is ok. I would rather not have had the cheese on my hot dog.

It was freezing which made dining in unfavorable. The fries were already cold by the time we got them to our table which made them wax sticks and they were out of Pepsi. Got to do better!

Atmosphere: 1

Food: 1

Service: 4

After visiting Freddys tonight around 9pm, I was extremely disappointed in the service and cleanliness of this restaurant. Walking in we waited at the register while 4 of the employees hung out talking in the back of the kitchen ignoring us. Some of the people in my party had a gluten allergy and when asked if the custard was gluten free the lady taking our order answered no. After checking the website, I found that the custard was gluten free but some toppings are not. We then proceeded to make a second order and politely informed them it was gluten free and went on to waiting. Watching them make our orders they were sitting on their phones talking about how it wasn’t gluten free and whispering about our orders. Once our orders were done they placed it on the counter in front of the register and went about their business without calling our number or informing us that it was ready. We were very disappointed in this because our custard had been sitting there melting when we could have been eating. We had ordered 3 regular sundaes and 2 minis but when we received them 2 of the sundaes had the same amount of custard as the minis and had little to no toppings while one of the sundaes was full to the brim and presented very nicely. At this point we were disappointed in the quality of the food and service. But to make matters worse, while we were eating we looked up and saw a dead cockroach sitting on the top of the picture frame. In complete disgust we left immediately. While in the rush to leave we had left a couple napkins on the table that we didn’t use and an employee came out and yelled at us to “come back and throw our trash away”. I have never been so disappointed and disgusted by the quality of food, customer service received, and cleanliness of restaurant. I hope everyone takes this into consideration the type of service they’ll recieve and to keep your expectations low. We will not be returning.

A bunch of kids playing around for you to have an order messed up, not receiving items you paid for online, and everything is cold... why did I have to wait 15 mins for cold food ?
I love people having fun, especially at work, bc it's a place most have to be, but not when you're not also doing your job as well.. you have to multitask

Atmosphere: 1

Food: 3

Service: 1

delish ..fries and the fry sauce ..amazing. firdt time there and it was free. idk what promotion it is or if that is usual ..free meal per shift thing. kinda want to drive to Concord just for Freddy's lol

Free Combo meal...Thanks from an appreciative veteran.

Atmosphere: 5

Good, solid, and quick food for a family! Yummy shoe string fries, delicious chicken fingers and scrumptious concrete custard.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Custard, Fries

GREAT FOOD.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Original Double Steak Burger with Fries and a Shake, Burger

We had lunch at Freddy’s in Concord Mills today. (First time eating at a Freddy’s, anywhere.) We each had the double steakburger combo (tater tots with one, onion rings with the other). Our order was ready quickly. Everything was delicious! Cooked to order, hot off the grill and fryer, perfectly-sized portions and excellent seasonings. We will definitely be going back for lunch in the next 2-3 weeks. Big shout-out to Angela, who took our order. She’s really friendly and warm. She also made sure to say goodbye as we were finishing up and heading out. She’s exactly who you’d want to work in your restaurant. :-) Yummy and thoroughly enjoyable lunch from start to finish.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Burger