Haagen-Dazs

8111 Concord Mills Boulevard, Concord
(704) 979-3059

Recent Reviews

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Asriel Ben-Israel

Watched the guy working there leave the restroom without washing his hands. I wouldn’t suggest ANYONE eat there. His clothes are soiled from his hat down, meaning he doesn’t take personal hygiene seriously. DO NOT EAT HERE!!!!!!!!!!!

ana romero

Thank you Rory, amazing customer service! Above and beyond :)

Felicia Nycole

The guy that was working there today. It was so nice and polite. He totally deserves a raise! Will come back.

Felix Javier

Delicious dazzler sundaes. I will definitely try the others. Nice staff. Clean place.

Eswar Chand Vuppala

Very worst customer service

Atmosphere: 5

Food: 3

Service: 1

Jade Graham

I said hello several times to an employee, standing right in front of me, with his headphones on and head down texting. He did not acknowledge me. I tried coming back later and he was still ignoring me. So I walked off.

Atmosphere: 1

Food: 1

Service: 1

Jade G

I said hello several times to an employee, standing right in front of me, with his headphones on and head down texting. He did not acknowledge me. I tried coming back later and he was still ignoring me. So I walked off.

Isabella J

We came at 3:48 pm and the person at the counter said she wasn’t taking anymore orders, even though they’re suppose to close at 7 pm…

Rosa Marquez

Yanira is awesome I don't know what ya would do without her

Atmosphere: 5

Food: 5

Service: 5

Virginia León

This place is too slow, the people here look mad and is like they are intentionally slow so you leave. I stayed only because of my nephew. What a rude people , on the phone while you have people waiting. Only good thing was that at least the ice cream was good . Really BAD

Atmosphere: 1

Food: 3

Service: 1

Monique Canselo

The black girl is incredibly slow & she’s serving ice cream with no gloves on. Where are the sanitary practices?

Atmosphere: 1

Service: 1

Humberto De Jesus

Very bad service the black chick name tyquasha R was very rude and the other guy was just there with his phone ! The ice cream are delicious but the service is bad. ! The manager should fire them ! Bad customer means poor business

Atmosphere: 1

Food: 5

Service: 1

Alberto Rodriguez

The customer service is horrible. 2 employees, both on their phones, and we are saying "excuse me, hello?" We finally got the attention of the lady and she just stood there looking at us. My husband still got ice cream but I didnt. Time was 1:54pm on 06/16. The lady with the attitude name is Tyquasha. Her name is on the receipt.

Atmosphere: 1

Food: 5

Service: 1

Beth N

My direct service was outstanding. However, I was lucky to get the attentive employee rather than the one who spent most of her time texting. Needless to say, the line could have gone A LOT faster than it did. The female employee w/ locks was great!

Atmosphere: 2

Food: 5

Service: 5

alejandro uzcategui

The best ice creams but horrible service completely disgusting

Atmosphere: 5

Food: 5

Service: 1

Recommended dishes: Dulce de Leche

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