I said hello several times to an employee, standing right in front of me, with his headphones on and head down texting. He did not acknowledge me. I tried coming back later and he was still ignoring me. So I walked off.
Atmosphere: 1
Food: 1
Service: 1
Isabella J
We came at 3:48 pm and the person at the counter said she wasn’t taking anymore orders, even though they’re suppose to close at 7 pm…
Rosa Marquez
Yanira is awesome I don't know what ya would do without her
Atmosphere: 5
Food: 5
Service: 5
Virginia León
This place is too slow, the people here look mad and is like they are intentionally slow so you leave. I stayed only because of my nephew. What a rude people , on the phone while you have people waiting. Only good thing was that at least the ice cream was good . Really BAD
Atmosphere: 1
Food: 3
Service: 1
Monique Canselo
The black girl is incredibly slow & she’s serving ice cream with no gloves on. Where are the sanitary practices?
Atmosphere: 1
Service: 1
Humberto De Jesus
Very bad service the black chick name tyquasha R was very rude and the other guy was just there with his phone ! The ice cream are delicious but the service is bad. ! The manager should fire them ! Bad customer means poor business
Atmosphere: 1
Food: 5
Service: 1
Alberto Rodriguez
The customer service is horrible. 2 employees, both on their phones, and we are saying "excuse me, hello?" We finally got the attention of the lady and she just stood there looking at us. My husband still got ice cream but I didnt. Time was 1:54pm on 06/16. The lady with the attitude name is Tyquasha. Her name is on the receipt.
Atmosphere: 1
Food: 5
Service: 1
Beth N
My direct service was outstanding. However, I was lucky to get the attentive employee rather than the one who spent most of her time texting. Needless to say, the line could have gone A LOT faster than it did. The female employee w/ locks was great!
Atmosphere: 2
Food: 5
Service: 5
alejandro uzcategui
The best ice creams but horrible service completely disgusting
The service is very bad, they charged me for one thing and gave me another.. there is no menu availability.. they don't know the recipes
Miranda Rodriguez
Employees had no effort on serving me, spoke with
Atmosphere: 2
Food: 4
Service: 1
Ana Ortez
bring down those false advertisement posters about pumpkin spice shake . add ling to my bad experience , they had no milk either ?. hire kind and enthusiastic workers that are less busy on their cellphone not like the young lady this evening . my fault too i know , I should of call 1st & checked before going
Very worst customer service
Atmosphere: 5
Food: 3
Service: 1
I said hello several times to an employee, standing right in front of me, with his headphones on and head down texting. He did not acknowledge me. I tried coming back later and he was still ignoring me. So I walked off.
Atmosphere: 1
Food: 1
Service: 1
We came at 3:48 pm and the person at the counter said she wasn’t taking anymore orders, even though they’re suppose to close at 7 pm…
Yanira is awesome I don't know what ya would do without her
Atmosphere: 5
Food: 5
Service: 5
This place is too slow, the people here look mad and is like they are intentionally slow so you leave. I stayed only because of my nephew. What a rude people , on the phone while you have people waiting. Only good thing was that at least the ice cream was good . Really BAD
Atmosphere: 1
Food: 3
Service: 1
The black girl is incredibly slow & she’s serving ice cream with no gloves on. Where are the sanitary practices?
Atmosphere: 1
Service: 1
Very bad service the black chick name tyquasha R was very rude and the other guy was just there with his phone ! The ice cream are delicious but the service is bad. ! The manager should fire them ! Bad customer means poor business
Atmosphere: 1
Food: 5
Service: 1
The customer service is horrible. 2 employees, both on their phones, and we are saying "excuse me, hello?" We finally got the attention of the lady and she just stood there looking at us. My husband still got ice cream but I didnt. Time was 1:54pm on 06/16. The lady with the attitude name is Tyquasha. Her name is on the receipt.
Atmosphere: 1
Food: 5
Service: 1
My direct service was outstanding. However, I was lucky to get the attentive employee rather than the one who spent most of her time texting. Needless to say, the line could have gone A LOT faster than it did. The female employee w/ locks was great!
Atmosphere: 2
Food: 5
Service: 5
The best ice creams but horrible service completely disgusting
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Dulce de Leche
Restaurantji Recommends
They don't "do" milkshakes at this location.
Atmosphere: 1
Food: 1
Service: 1
The service is very bad, they charged me for one thing and gave me another.. there is no menu availability.. they don't know the recipes
Employees had no effort on serving me, spoke with
Atmosphere: 2
Food: 4
Service: 1
bring down those false advertisement posters about pumpkin spice shake . add ling to my bad experience , they had no milk either ?. hire kind and enthusiastic workers that are less busy on their cellphone not like the young lady this evening . my fault too i know , I should of call 1st & checked before going
Atmosphere: 2
Food: 1
Service: 1
Mmmm...
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