Krispy Kreme

8018 Concord Mills Boulevard, Concord
(980) 258-7002

Recent Reviews

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Frankie Gleason

Hot off the line.awesone

Atmosphere: 5

Food: 5

Service: 5

lakera wilson

Staff was very unprofessional and playing and joking while having a very long line on a Saturday afternoon. Was very disorganized

Atmosphere: 1

Food: 2

Service: 1

Wondra Foster

Friendly

Atmosphere: 5

Food: 5

Service: 5

Regina

I've been to many Krispy Kreme...this one by far has the nicest employees.
There were 2 gentleman working when I went in this past Sunday morning. They were both very friendly, took my order ,made my coffees and worked together like a team!!!Outstanding service!!!

Atmosphere: 5

Food: 5

Service: 5

Hannah

They let you order online what they are out of stock of

Atmosphere: 1

Food: 1

Service: 1

Kriss Foley

Wow, never have I seen this from Krispy Kreme. We ordered thru the app when we arrived the girl said they couldn’t make our order and walked off after a few minutes another guy walked up he didn’t tell us who he was or anything I assume he was the manager. He really had a hard time expressing himself I’m not sure he wasn’t high to be honest. Eventually we worked out that they could not make my order. He said I would be eligible for a refund (that i have not gotten back yet). Best we could piece together all the milk had spoiled and they couldn’t do coffee or hot chocolate, that said I have no idea why we couldn’t get the doughnuts we ordered. Other people were buying doughnuts when we got there so I’m really not sure what’s up with that. You can see in the pictures that they were running low on their fancy doughnuts and the sitting area was in disarray. The bathrooms looked like Walmart or a truckstop.

Atmosphere: 1

Service: 1

Cynthia

I order my donuts at 5:22pm
, and it is now 6:16 pm and they only have one person running the cash register and one person making the donuts this is insane!!!
Just got my order 🤦🏼‍♀️

Atmosphere: 1

Food: 5

Service: 1

Ridgely Barringer

Ms. Keisha has excellent customer service skills! She helped me with my son Krispy Kreme doughnut party for his school. Thank you Ms.Keisha! Christian thank you for helping this morning!

Atmosphere: 5

Food: 5

Service: 5

Marcella Robinson

The doughnut was ok, not what I wanted. They were sold out of the glazed pumpkin doughnuts. I was not greeted at the register nor acknowledge me standing at counter to order. There was 5-6 people there only 1 person said something to me, he was working the drive thru window.

Atmosphere: 1

Food: 2

Service: 1

Brenda Sharp

They are always out of everything, especially the promo donuts. Employees never know what they are doing. Go to Shipley's instead. They have fresher donuts with a bigger selection.

Atmosphere: 2

Food: 1

Service: 1

Steven Seeley

The worst Krispy Kreme I've ever been too it's always a mess and and the customer service frankly sucks. I've been to Krispy Kreme all over the USA and I've never seen one so mismanaged.

Atmosphere: 1

Food: 1

Service: 1

GR Landmark LLC

Love there Harry potter

Atmosphere: 5

Food: 5

Service: 5

Jewel Thompson

Great service

Atmosphere: 5

Food: 5

Service: 5

Astevia Agnew

Every time that we come out here to purchase donuts they don't have anything. And they are zero empathetic about not having a variety. The last two times that we have drove 20 plus minutes they literally look you in your face and say don't have it don't have it don't have it and it's such an inconvenience and it's not the quality of service that I'm used to from Krispy Kreme. I can see once in a while, but this has been three times in a row that they don't have a variety that they have listed.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Original Glazed Dozen

Kaina H

We went through the drive through just before 3PM on a Saturday, the drink machine was down and they were out of everything but glazed. We went here for the dozen glazed box deal but was being told the total was $18-20 when the deal should have been $2-3 for the glazed dozen. Management may need some assistance on keeping the magic alive of experiencing Krispy Kreme, we were really disappointed from this visit.

Atmosphere: 3

Food: 3

Service: 3

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