Starbucks
8111 Concord Mills Boulevard, Concord
(704) 755-4275
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
The cashier is bad in dealing with her. I advise you not to deal with her
Atmosphere: 5
Food: 5
Service: 1
It's a
Atmosphere: 4
Food: 3
Service: 5
It's a small place, so it fills up quickly.
Atmosphere: 3
Food: 3
Service: 3
One of the worst coffee shop I've been to. The human relationship is not pleasant at all. Especially someone named Ann Marie! She had a very nasty attitude and ugly facial expressions 3 times. We will not return to this branch again and I believe that people like us will not return again! It is not pleasant at all to come to such a coffee shop!
Atmosphere: 1
Food: 1
Service: 1
20 minute wait for two coffees. Terrible, they don't deserve a tip.
Atmosphere: 3
Food: 3
Service: 1
Much needed it this crazy mall.
Atmosphere: 3
Food: 4
Service: 5
I made a pre-order coffee and upon arrival it was missing the milk (which was in the order). I mention it to the curly hair lady who normally work the register. She asked what milk and I said almond milk pause and in addition said regular milk is fine. I normally say almond because it’s a default response as I normally order almond milk . She walked over with my coffee and proceeded to say next time that’s extra. Excuse me, how rude when the milk was missing already. At least she could have said- sorry for the missing ingredient, let me take care of that. Which milk would you like? But she had the nerve to tell me next time it’s extra in a condescending tone. Accidents happen. I work in the same mall. If we make a mistake, I fix it and never make a customer feel ashamed to follow up about the error. She’s always rude and non friendly but this time was unnecessary.
Service: 1
Filthyyyyyyyy!!!!!
Atmosphere: 1
Food: 1
Service: 1
I went in Starbucks to get some hot water for my 4 month old real quick and asked politely if the lady could just pour hot water in a cup. I stood there for a good min and she still didn’t say anything or look up at me. She rudely said you have to go to the back of line. I explained that he was crying and if she could just do it I’m not paying for it why could she not just give me a little bit. She finally turned around and made it which took her literally a couple of seconds. She put the cup down on the counter not even in my hands and said for future reference go in the line. That’s when I told her she was so rude she said okay,I went next door to the rack room and they saw how upset I was. They told me that was the manager of that Starbucks and there has had been multiple complaints against this older woman. My suggestion is she needs to find another job that doesn’t involve customers. Starbucks is supposed to be a relaxing and fun place to have coffee whether it is a mall or not. Future reference Don’t work if you’re not happy.
Service: 1
There were three people in front of me and i spent 15 minutes waiting behind them and ended up missing my break and got no food. Also the employees let someone cut in front of the line and took their order. Staff has no basic respect for people’s time and is flat out ridiculous. They asked for tips after blatantly ignoring and letting people cut in front of customers. Worst starbucks I’ve been to.
Restaurantji Recommends
When I asked for more dragonfruit, they gave it immediately. Without hesitation. Also, it's just really nice in
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Cranberry Pesto Sandwich, Egg Bacon and Gouda Breakfast Sandwiches, Egg White & Roasted Red Pepper Sous Vide Egg Bites, Cheese Danish, Cinnamon Raisin Bagel, Chocolate Croissant, Crispy Grilled Cheese Sandwich, Tomato & Mozzarella Panini, Spindrift Raspberry Lime Sparkling Water, Everything Bagel, Simply Salted Kettle Potato Chips, Cinnamon Coffee Cake, Bag of Salted Chips, Spinach Feta & Egg White Wrap, Mint Majesty, Via Italian Roast, Grilled Chicken and Hummus Protein Box, Nitro Cold Brew Bar, Backed Apple Croissant, Coffee and Blueberry Scone
Had to stop and get my caffeine
Atmosphere: 5
Food: 5
Service: 5
Went there while they weren't busy. The coffee ordered was good and prepared quickly.
Atmosphere: 5
Food: 5
Service: 5
Very friendly great
Atmosphere: 5
Food: 5
Service: 5
Always something
Atmosphere: 5
Food: 5
Service: 5
Loading...