Subway
280 US-29 Suite 120, Concord
(980) 248-1935
Recent Reviews
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Doesn't close until 11. I came in at 930 and was denied service just because the employee didn't want to. That was 3/11/2025
Atmosphere: 1
Food: 1
Service: 1
Out of tuna , cheddar cheese. The girl who work there is rude. Having attitude at work is not acceptable
Atmosphere: 1
Food: 1
Service: 1
The employee didn't say good night, I wore dark glasses, it was 8:16 at night, he didn't care that I was there and he never helped me!!!! It's the worst. I didn't realize they had a 2.8. The service wouldn't have been pathetic.
Atmosphere: 1
Food: 1
Service: 1
The guy was rude, and very aggressive. The manager or owner not much better.. its a family affair, owner and son duo.. I see why the reviews on here are so very low. I won't be spending my money there ever again. Got a feeling it won't last there much longer.
Atmosphere: 1
Food: 1
Service: 1
Poor customer service skills. Sloppy food. Short girl with the air pods needs to probably find a new job.
Atmosphere: 4
Food: 1
Service: 1
No one ever smiled or spoke other than what do you want. Acted as if they were upset we showed up. Very unfriendly. Food was good is the only good thing I can say. Won't go back.
Wheelchair accessibility: Yes
Atmosphere: 2
Food: 5
Service: 2
I ordered online through the subway app for delivery and it selected this location. Their number to call on the receipt doesn’t work and the number online listed doesn’t work. I ordered a grilled chicken sandwhich, tuna double meat, and a #6 boss double meat. All of which were footlongs. I received 3 grilled chickens… all I would like is a refund regarding my order.
I should have looked at the reviews.. Also it's got to be bad if I take the time to write one.
Rude staff and awful food. Quite the combo. Now subway cheesesteaks are not really cheesesteaks, you go in knowing that. However they are decent in a pinch..but.. That was the worst "hot" sub ever created.. made by a lady that looked like she hated me 😂. Go to Lil pappis, they care and it's delicious.
This place is trash. The manager can barely speak English and is rude as hell. She gets even more angry when she can’t understand what you’re trying to say! She’s clearly forgot what Country she is in.
They won’t accept Subway coupons either. Someone should definitely call immigration.
Seeing their 2.9 rating with more 1 star reviews than any other stars should be enough. I Door Dashed an order and it was incomplete and felt as if they were pissed while making it. The foot long meatball sub had 4 meatballs total and about an absurdly, almost comical amount of sauce, with 2 slices of cheese (It was supposed to have 8 total). The chicken and cheese wrap was absolutely vile and smelled like fish. I counted three pieces of unmelted shredded cheese. Three tiny pieces. I also ordered cookies and chips and I never received those and Door Dash felt it prudent to only refund me about 70% of what I paid. This was an absolute failure on so many levels.
Food: 1
Service: 1
Restaurantji Recommends
I went with my nephew to get something to eat a couple of minutes ago I saw a lady come in who seemed to be the manager, I waited a few minutes and walked in and the lady was very rude and took me out without explaining why she just yelled at me that I couldn't come in and with arrogant gestures, I see that it is a Hispanic person. I have been coming to this place for a long time but I had never met this arrogant lady. She treated me as if I were not a client but rather a criminal.
Atmosphere: 1
Food: 1
Service: 1
Abigal had a bad attitude
Atmosphere: 3
Food: 3
Service: 3
See this Subway sign and keep on driving! This was the worst experience from start to finish. The owner lady made our sandwiches. First she was unwelcoming, curt, and cold. She did everything rude in a way the appeared like she was doing it on purpose. For example, when she made my son's sandwich she completely twisted and crushed his bread roll, very sloppily and quickly put on a few ingredients, and was not careful to even out the ingredients on the whole sandwich, which stinks if you're splitting it with someone!
She did not cut the sandwich in half all the way through and sent our sandwiches to the register without evening checking us out, I guess because I was paying by card. My flatbread was over toasted and more like a cracker, and the sandwich wouldn't close up! The lettuce had a lot of rust on it, and the cucumbers were getting see-through like they'd been cut several days ago. I would have complained to management, but she was the management! The register did not give me the option to skip the tip, which I would have. I always tip very well, unless the service is bad. Nobody is perfect, and everybody has a bad day, but we felt like she was treating us poorly on purpose. Don't go here if you want to be treated like a human being!
Atmosphere: 1
Food: 1
Service: 1
Thank you to whoever made my order at this location for DoorDash for Matt D. It was tasty and delicious
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Delite
Super clean Subway and seems new. Staff was friendly and the restaurant itself was pretty clean. The serving area where they made the subs was a bit messy and lots of toppings were mixed into others or just missing completely. They need to work on their tidiness and being a bit more artistic with the sandwich making. My sub was very ugly even though it tasted pretty good. Very messy sub making for a Subway.
Atmosphere: 5
Food: 4
Service: 5
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