Subway
9900 Poplar Tent Rd Suite 125, Concord
(704) 782-4419
Recent Reviews
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David and Cass were very nice . Smiling and a pleasure to talk to.
Atmosphere: 5
Food: 5
Service: 5
Paid for sub on app and they refused to make it. Said they didn’t get order. Attached pic is copy of order
Atmosphere: 1
Food: 1
Service: 1
Doesn't look clean. The glass(es) need cleaning as well as the prep area. Of the 2 women working there only the elder woman seemed to have customer service skills. The younger was non-chalant and did not seem in the best of moods (IMO).
Food: 3
Service: 2
It is very nice, the place is very clean and the food is spectacular, the workers are good
Atmosphere: 5
Food: 5
Service: 4
I was the only on in line and was still rushed through my order. I got a number 99 and didn’t even get the extra cheese… I would recommend the location down the street connected to Walmart.
Atmosphere: 3
Food: 2
Service: 2
They put so little meat and veggies on the sandwich it’s literally so thin…just bread I’ve ordered from this location three or four times and they are so frugal
The sub was delicious 😋
Atmosphere: 4
Food: 5
Service: 4
When you walk in it’s clean BUTT I wish I would have read the reviews before going because they are not so clean after all it makes no sense how dirty they are I purchased a sub and fountain drink long story short the ice machine has black mold in it I tried twice getting ice to see where it was coming from and still getting black pieces mold from ice machine, I told the owner and asked for a refund,she gave refund but did not go dump the ice and clean the machine she kept doing what she was doing! I sat outside for a few just to see if she was going to fix the issue, she did not! Someone is going to get really sick from this location if they haven’t gotten sick already
Atmosphere: 1
Food: 1
Service: 1
This location does not accept Subway's coupons
I usually try to put a positive spin on reviews but I can’t let this slide. I came in for lunch and ordered a foot long with chips and drink. $16.00 later I arrived back at work to find the bread was so stale it was almost unchewable. I managed to get it eaten but found out the chips were so stale they were like rubber. REALLY STALE !! Disappointed is an understatement. Staff was great as usual. Will not pay that again anytime soon !!
Atmosphere: 5
Food: 2
Service: 5
Restaurantji Recommends
This subway does not know how to do online orders. Twice in past several months I've ordered through the Subway App, receive notification my sub is ready, but when I arrive at store for pick up the owner looks at me like she didn't know the internet exists. Then looks on her computer and realizes, oh yeah, you did order a sub. And then makes up excuses as to why they didn't get order. And asks you to wait in the store while they make it. That's the point of online ordering, so you don't have to wait in the store. How this place in 2023 can't figure out how to complete an online order is baffling.
Atmosphere: 3
Food: 4
Service: 1
Poor customer service ! I will never come back again. Also, bugs in the food. Yes
Atmosphere: 1
Food: 1
Service: 1
1. Specifically asked for Italian herb & cheese bread for both the subs but got a plain one.
2. Nowhere it was written to distinguish between the 2 types.
3. Bread was over toasted & it feels like a hard rock.
The sub was delicious ?
Atmosphere: 4
Food: 5
Service: 4
Don't accept coupons
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