Wendy's

Name: Wendy's
Address: 1508 Concord Pkwy N, Concord, North Carolina, 28025, US
Telephone: (704) 788-3009
Price range: $
Rating: 2.1

$ • Fast Food, Burgers

Hours:
1508 Concord Pkwy N, Concord
(704) 788-3009

Menu Order Online

About Wendy's

Wendy's provides a casual atmosphere, but the food quality can vary. Some customers have received perfect and fresh orders, especially the junior bacon cheeseburger, which is popular with picky eaters. In the first few weeks after opening the new building, the food was consistently hot and served quickly. However, after a few weeks, the experience seemed to decline. Customers noticed that the drive-thru staff appeared more focused on their own problems, and some felt ignored at the speaker. The kitchen was sometimes slow, with employees looking stressed and arguing among themselves. Despite this, a staff member named Marlo showed great leadership by handling a busy situation well and deserves a manager position. Another employee, Janiyah, was very friendly and went above and beyond by bringing out orders to cars, making sure everyone received what they ordered, and checking bags to ensure nothing was missed. The ghost pepper chicken remains a delicious and spicy option, and the restaurant seems to address mistakes quickly when they happen. The drive-thru experience is convenient, but the overall atmosphere has become more typical of a fast-food place without the earlier special touch.