I hate eating out of windows but when I need something quick - they are consistent with decent food & nice service.
Food: 5
Mike S
terrible service. hire better or close
Tripp Dillahunt
Came here to pick up a DoorDash order, walked up to the “ walk up deliveries” window and rang the bell. Over half the staff turned around and looked, then continued about whatever they were doing, one guy held his finger up saying one moment but bruh never came. I waited for 4 minutes before going inside to find the order sitting on shelf. Fast food workers everywhere no longer make physical customers priority. You walk up to counters and every worker has their back turned to you.
Candice Allen
Super fresh! great customer service!
Atmosphere: 5
Food: 5
Service: 5
Jenna Roman
Kind workers, great food. Came for dinner.
Atmosphere: 5
Food: 5
Service: 5
Data Management
I usually like this location- nothing amazing but good. Today however- there was an employee taking orders near the front door for the drive through. Being no where near the menu- I asked if I could pull up to see the menu and she refused. She showed me her laminated menu that just had basic items. This is how you will lose money. I would have ordered more had I seen the menu. My order was ready extremely fast. The woman I gave payment to, tried giving me 4 drinks without a drink tray. I had to ask for one. When she gave me my 3 bags of food which I tried quickly double checking that it was correct, she opened the window back up and asked me if I needed something else. (Basically why r u still here) I told her no, I just want to make sure it's all here- because I can't come back. I quickly left- got back to work- the order was correct but LOOK at the baconator fries. Pitiful! Melted sliced cheese instead of cheese sauce and 1.5 whole strips of bacon not cut. This upset me. It's lunchtime but it was not busy or understaffed. There is no reason to rush people, especially when they're driving! The cheese hardened to a brick by the time I finished writing this review. The anxiety of this interaction made me lose my appetite anyway. Hopefully they do better next time.
Atmosphere: 3
Food: 3
Service: 1
S B
Worst service I've ever seen in my life ....employees and mgt are rude and incompetent... (Especially Joshua and even the manager) 6 employees just standing around... No wonder the place is empty. Lesson learned... We won't be back.
Calvin Warren
This location is Excellent food was hot, fresh and the service was fast!!
Atmosphere: 5
Food: 5
Service: 5
Syn Geddis
Every time I use the mobile app, they park my car. What's the point of ordering ahead
New location but the employees always take care of me like an old friend!
Atmosphere: 5
Food: 5
Service: 5
GUY HUNKER
Just went there for a large frosty.It was very good went to the drive through.So I don't know, really what the atmosphere was like
Atmosphere: 5
Food: 5
Service: 5
Rob Walter
New building, fast service, breakast food was fresh.
Melissa White
The manager had a horrible attitude and the drink machine wasn't working and when I told the cashier that I wanted something else the manager got mad. I would not recommend this business
Atmosphere: 1
Food: 2
Service: 1
Sexiest man alive!
Hwy 29, concord. Near the hospital. Went there 3-4 times in the first week or two of the new building. Wow! Food was consistently hot and fast!! Suddenly started losing that first impression after a couple weeks. I noticed, first 3-4 visits (drive thru) appeared to be mostly adult employees. I hate to say it, but when it seemed like more 'kids' were being hired, they acted like they couldn't care less about you, the food, or their job. I've left the drive thru speaker a few times since, becasue I think I was being ignored. They're just another fast food drive thru now, I'm afraid. Nothing special.
Fast, friendly service and fresh food
Food: 5
Service: 5
I hate eating out of windows but when I need something quick - they are consistent with decent food & nice service.
Food: 5
terrible service. hire better or close
Came here to pick up a DoorDash order, walked up to the “ walk up deliveries” window and rang the bell. Over half the staff turned around and looked, then continued about whatever they were doing, one guy held his finger up saying one moment but bruh never came. I waited for 4 minutes before going inside to find the order sitting on shelf. Fast food workers everywhere no longer make physical customers priority. You walk up to counters and every worker has their back turned to you.
Super fresh! great customer service!
Atmosphere: 5
Food: 5
Service: 5
Kind workers, great food. Came for dinner.
Atmosphere: 5
Food: 5
Service: 5
I usually like this location- nothing amazing but good. Today however- there was an employee taking orders near the front door for the drive through. Being no where near the menu- I asked if I could pull up to see the menu and she refused. She showed me her laminated menu that just had basic items. This is how you will lose money. I would have ordered more had I seen the menu. My order was ready extremely fast. The woman I gave payment to, tried giving me 4 drinks without a drink tray. I had to ask for one. When she gave me my 3 bags of food which I tried quickly double checking that it was correct, she opened the window back up and asked me if I needed something else. (Basically why r u still here) I told her no, I just want to make sure it's all here- because I can't come back. I quickly left- got back to work- the order was correct but LOOK at the baconator fries. Pitiful! Melted sliced cheese instead of cheese sauce and 1.5 whole strips of bacon not cut. This upset me. It's lunchtime but it was not busy or understaffed. There is no reason to rush people, especially when they're driving! The cheese hardened to a brick by the time I finished writing this review. The anxiety of this interaction made me lose my appetite anyway. Hopefully they do better next time.
Atmosphere: 3
Food: 3
Service: 1
Worst service I've ever seen in my life ....employees and mgt are rude and incompetent... (Especially Joshua and even the manager) 6 employees just standing around... No wonder the place is empty. Lesson learned... We won't be back.
This location is Excellent food was hot, fresh and the service was fast!!
Atmosphere: 5
Food: 5
Service: 5
Every time I use the mobile app, they park my car. What's the point of ordering ahead
Restaurantji Recommends
New location but the employees always take care of me like an old friend!
Atmosphere: 5
Food: 5
Service: 5
Just went there for a large frosty.It was very good went to the drive through.So I don't know, really what the atmosphere was like
Atmosphere: 5
Food: 5
Service: 5
New building, fast service, breakast food was fresh.
The manager had a horrible attitude and the drink machine wasn't working and when I told the cashier that I wanted something else the manager got mad. I would not recommend this business
Atmosphere: 1
Food: 2
Service: 1
Hwy 29, concord. Near the hospital. Went there 3-4 times in the first week or two of the new building. Wow! Food was consistently hot and fast!! Suddenly started losing that first impression after a couple weeks. I noticed, first 3-4 visits (drive thru) appeared to be mostly adult employees. I hate to say it, but when it seemed like more 'kids' were being hired, they acted like they couldn't care less about you, the food, or their job. I've left the drive thru speaker a few times since, becasue I think I was being ignored.
They're just another fast food drive thru now, I'm afraid. Nothing special.
Atmosphere: 5
Food: 5
Service: 2
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