Wingstop
3050 Derita Rd #50, Concord
(980) 334-7400
Recent Reviews
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The customer service has been really great but my food is always burnt. Either the fries and this last time my chicken wings were fried so hard, they were inedible.... they are charging too much for the quality of food they are letting leave their kitchen. Don't think I will be back for a while 🫤
Atmosphere: 2
Food: 2
Service: 4
Worst restaurant you’ll ever go to. Go anywhere else
Atmosphere: 1
Food: 1
Service: 1
30 minutes late, never received my order. Paid for nothing
Atmosphere: 1
Food: 1
Service: 1
If I could leave a 0 star I would. Absolutely the worst place to try and order anything from. If you’re a DoorDash driver forget it. The $2 tip is not worth waiting for 20 minutes for their food. If you order yourself, get any food from anywhere else. 20 minutes past your expected time every time.
Atmosphere: 1
Food: 1
Service: 1
First time at a Wingstop. Food was good. Tiffany was very helpful!
Atmosphere: 5
Food: 5
Service: 5
Pulled up at Wingstop on my way home from work, and the wings on point!!! Customer service was top tier!!! Love this location…….Deb, Justin, Diana, and Bernard were all friendly
Atmosphere: 5
Food: 5
Service: 5
I had a very disappointing experience at this Wingstop. The general manager, Mark, was extremely rude and unprofessional. Instead of handling the situation with respect and good customer service, his attitude made the experience frustrating and uncomfortable. As a customer, I expect to be treated fairly and with basic courtesy, but that was not the case here. I will be thinking twice before coming back to this location.
Atmosphere: 1
Food: 1
Service: 1
Huge shoutout to Zaire, the new manager. From the minute we walked in, he set the tone—warm welcome, clear communication and proactive check-ins. Our order was perfect (sauced evenly, hot, and fast), the dining area spotless, and the team looked dialed in. You can feel the culture shift already. Spectacular customer service—Zaire will turn this location around.
Atmosphere: 5
Food: 5
Service: 5
Always have a great experience here. Zaire is awesome and absolutely deserves a promotion. Food always correct and the employees are always polite.
Atmosphere: 5
Food: 5
Service: 5
Great everything
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Shoutout to my man RN for being so excited and polite while preparing my order! Such a great attitude and bright smile! Keep it up!
Atmosphere: 5
Food: 5
Service: 5
Ashley the GM was polite and professional. FOOD WAS HOT AND FRIES WERE FULL. THANK YOU. Great place.
Atmosphere: 4
Food: 5
Service: 5
This location is great! Food is fresh and Angie is always very friendly and nice every time I come in! Always smiling and giving exceptional customer service!
Atmosphere: 5
Food: 5
Service: 5
If I could give 0 stars I would. Tenders were dry and so heavily seasoned that they were inedible. Tried to call but no one answered the phone. Wouldn’t recommend this place.
Atmosphere: 2
Food: 1
Service: 1
wait is false don’t come here we waited an hour and 30 mins instead of the 30-45 mins it said on the website and people that came after us had gotten their food before us I don’t remember when they had a down fall like this pls fix this issue.
Atmosphere: 1
Food: 3
Service: 1
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