This location is horrible. We were missing food and what we did get was cold. Drinks had no carbonation to it. And the manager needs to take a class on customer service and basic decency. She’s probably the reason that they stay short staffed. Corporate needs to step in and do something about the management and this location in general. When we pulled up to the window, they stated that they weren’t able to take orders for about 10-15 minutes. Apparently the manager tells employees to tell them that when they’re “slammed”. Luckily we had ordered on the app and didn’t have to wait even longer than what we already did. Sat there for about 10 minutes before getting to the speaker and there was only 2 cars ahead of us.
Atmosphere: 1
Food: 1
Service: 1
Anthony Ryan
They are always closing early and it’s hard to get a refund after placing the order for pickup. In November I ordered pickup, when I arrived at the store 20 minutes later, they informed me they were closing and wouldn’t be making my order. Tonight, the lights were on and they’re supposed to be open but I couldn’t get anyone to service me.
Service: 1
Karen Goodman
$5 for a small milkshake for a belated birthday gift was rediculously high price. I could have bought Bryers Ice Cream, cookies and milk and made far more than 12 ounces of both milkshakes. I'll take my business elsewhere.
Atmosphere: 3
Food: 4
Service: 4
Nancy Hyler
Good Old Jack in the Box!!! Very friendly service. Still tastes like my teenage years. Best fries and burgers and what is in those fantastic tacos that makes me so happy 😋
Atmosphere: 5
Food: 5
Service: 5
Carlos Rushing
The service is better than the food. I ordered the smash burger combo without bacon and a sprite. The fries were horrible and the burger was old. The young lady at the window was excellent. The parking lot was clean and the external portion of the building was clean. The meal was $13.15 and I almost turned around and brought the order back because of how horrible it was.
Atmosphere: 5
Food: 1
Service: 5
Francisco Alvarez
I wish we had a Jack in the box.
Atmosphere: 4
Food: 4
Service: 5
Cameron Wesson
Came to this jack in the box at 8 am there was one car in the parking lot and the doors were still locked.
Alyssa Robles
I have never been so displeased with fast food before. The service is ridiculously slow. My order was incorrect. The person working the mic is only helping one person from the intercom all the way to the window at a time. The lobby was closed by 8:15pm which forced me to get back in line to get my order corrected. I spent $30 on food that isn’t even hot, it’s warm. The fries are clearly old. In total I spent over 30 minutes getting my food and getting it properly made. I will never be returning to this location. What makes this even worse is I came here with a friend and they experienced the same service and incorrectly made order. I don’t know is responsible for this, whether it’s the order taker, the cooks, or the manager. Clearly this location isn’t properly staffed nor is order accuracy a priority. Luckily we caught these mistakes before the food was ingested otherwise we would have been in the hospital tonight.
Atmosphere: 1
Food: 1
Service: 1
Jason Matney
Always fresh and consistent..the manager is quick to resolve problems or mistakes
Whatever you do...DO NOT DOORDASH FROM THIS RESTAURANT AT NIGHT. They do NOT seal your food and food will be missing. I have ordered at bight 3 times and all 3 times I have had issues.
Food: 1
Service: 1
Gods Eyes
Food was awesome haven't ate here in like 10 years definitely will again.
Atmosphere: 5
Food: 5
Service: 5
Rick Nowlin
Service was terrible. Lady obviously didn't want to be there and it showed.
Atmosphere: 3
Food: 3
Service: 1
Scott Pless
Drive thru a little slow but ok. Great food
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Cheeseburger
Joseph bingman
Well that new smash burger sucked I was thinking it would be as good as people say 13 bucks for that combo would be better to go to waffle house
Very good place
Atmosphere: 5
Food: 5
Service: 5
This location is horrible. We were missing food and what we did get was cold. Drinks had no carbonation to it. And the manager needs to take a class on customer service and basic decency. She’s probably the reason that they stay short staffed. Corporate needs to step in and do something about the management and this location in general. When we pulled up to the window, they stated that they weren’t able to take orders for about 10-15 minutes. Apparently the manager tells employees to tell them that when they’re “slammed”. Luckily we had ordered on the app and didn’t have to wait even longer than what we already did. Sat there for about 10 minutes before getting to the speaker and there was only 2 cars ahead of us.
Atmosphere: 1
Food: 1
Service: 1
They are always closing early and it’s hard to get a refund after placing the order for pickup. In November I ordered pickup, when I arrived at the store 20 minutes later, they informed me they were closing and wouldn’t be making my order. Tonight, the lights were on and they’re supposed to be open but I couldn’t get anyone to service me.
Service: 1
$5 for a small milkshake for a belated birthday gift was rediculously high price. I could have bought Bryers Ice Cream, cookies and milk and made far more than 12 ounces of both milkshakes. I'll take my business elsewhere.
Atmosphere: 3
Food: 4
Service: 4
Good Old Jack in the Box!!! Very friendly service. Still tastes like my teenage years. Best fries and burgers and what is in those fantastic tacos that makes me so happy 😋
Atmosphere: 5
Food: 5
Service: 5
The service is better than the food. I ordered the smash burger combo without bacon and a sprite. The fries were horrible and the burger was old. The young lady at the window was excellent. The parking lot was clean and the external portion of the building was clean. The meal was $13.15 and I almost turned around and brought the order back because of how horrible it was.
Atmosphere: 5
Food: 1
Service: 5
I wish we had a Jack in the box.
Atmosphere: 4
Food: 4
Service: 5
Came to this jack in the box at 8 am there was one car in the parking lot and the doors were still locked.
I have never been so displeased with fast food before. The service is ridiculously slow. My order was incorrect. The person working the mic is only helping one person from the intercom all the way to the window at a time. The lobby was closed by 8:15pm which forced me to get back in line to get my order corrected. I spent $30 on food that isn’t even hot, it’s warm. The fries are clearly old. In total I spent over 30 minutes getting my food and getting it properly made. I will never be returning to this location. What makes this even worse is I came here with a friend and they experienced the same service and incorrectly made order. I don’t know is responsible for this, whether it’s the order taker, the cooks, or the manager. Clearly this location isn’t properly staffed nor is order accuracy a priority. Luckily we caught these mistakes before the food was ingested otherwise we would have been in the hospital tonight.
Atmosphere: 1
Food: 1
Service: 1
Always fresh and consistent..the manager is quick to resolve problems or mistakes
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Whatever you do...DO NOT DOORDASH FROM THIS RESTAURANT AT NIGHT. They do NOT seal your food and food will be missing. I have ordered at bight 3 times and all 3 times I have had issues.
Food: 1
Service: 1
Food was awesome haven't ate here in like 10 years definitely will again.
Atmosphere: 5
Food: 5
Service: 5
Service was terrible. Lady obviously didn't want to be there and it showed.
Atmosphere: 3
Food: 3
Service: 1
Drive thru a little slow but ok. Great food
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Cheeseburger
Well that new smash burger sucked I was thinking it would be as good as people say 13 bucks for that combo would be better to go to waffle house
Atmosphere: 3
Food: 3
Service: 5
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