McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
1726 W Cumberland St, Dunn
(910) 892-5553
About McDonald's
Customers' Favorites
McDonald's Reviews
Early to get there and waited to order
Got a very polite n helpful manager lady
But the food...... oh my how awful, the buns in the egg McMuffin we’re burnt and the cheese had been thrown on I guess because most of it was on the outside of the bread and stuck to the paper
But the Sausage gravy n biscuits were a total disaster
No meat in the gravy at all, wasn’t hit, spongy bread snd very little gravy to boot
Husband couldn’t even eat it
Only the coffee...read full review
Ratings
Menu
Hours
| Monday | 5AM - 11PM |
| Tuesday | 5AM - 11PM |
| Wednesday | 5AM - 11PM |
| Thursday | 5AM - 11PM |
| Friday | 5AM - 1AM |
| Saturday | 5AM - 1AM |
| Sunday | 5AM - 11PM |
McDonald's is a clean restaurant with a large play area and friendly staff. The parking is convenient with many handicap spots available. Customers appreciate the kind employees who ensure that food is cooked well. Despite occasional issues with food freshness, the service is generally excellent. Some customers enjoy the friendly and efficient cashier service provided by staff members like Helen, Crystal, Robbin, and Matthew. However, there are occasional misunderstandings with orders, such as receiving the wrong meal or soggy fries, and delays in service. For example, a customer waiting over 13 minutes at the window received incorrect food, and attempts to resolve the issue with management were met with limited options. Customers also note that organization can be lacking, with some confusion about orders and long wait times. One staff member, Valyn, was praised for handling a busy situation professionally and kindly. The restaurant sometimes struggles with staff awareness, especially at the cash registers, leading to customers feeling ignored while waiting to order. Overall, McDonald's offers a pleasant experience for families and individuals, but improvements in order accuracy, customer service, and staff organization could enhance the visit.