Taco Bell

723 E Cumberland St, Dunn
(910) 891-5751

Recent Reviews

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Drea M

I went through the drive thru on my lunch and ordered two taco supremes and the limited edition nacho box I ordered chicken and wanted beef but I didn’t realized that I messed up my own order until I got my food and parked in the parking lot when I went back inside with the food and my receipt I asked for the manager and explained to her what I did wrong and even apologized to her as well and just wanted her to remake the box for me I wasn’t coming in upset or asking for a refund because it was my mess up I just wanted the box to be remade because I don’t eat the chicken from Taco Bell … instead she just stares me down and says only how she will remake my food again is if I buy the meal over again and I let her know I never heard of that before so I have to reorder my food again get charged again for the same thing I’m bringing back to you with proof I bought it and apologizing because again I messed up I just never heard that before… she never even gave me back my receipt with proof of the refund and she had everyone staring at me as if I’m such a problem to her because i messed up my own order and just wanted it to be fixed because i messed up …. Crazy thing is my mother is a GM Of a Taco Bell in charlotte and my aunt works for the one in Dunn nc … I don’t get why the attitude and everything is for when I literally brought the older lady the food and proof … I would like to be contacted by the district manger !

Atmosphere: 1

Food: 1

Service: 1

Brittni Scarborough

Food was good but they focus on drive thru then tend to the patrons inside but it was clean and quiet so I guess waiting wasn't horrid

Atmosphere: 5

Food: 5

Service: 3

Kirsten Malloy

I was visiting my hometown. I had a excellent experience dining in. Hot food and the service was great!

Atmosphere: 5

Food: 5

Service: 5

Rip X

That seems like a very nice place. One of the things that I really liked about it is there are several tables outside in the grass for you to eat almost like a rest stop feel. Worth checking out if you're on a long drive

Atmosphere: 4

Food: 4

Service: 4

Ron

Usually go thru the drive thru. I really love the soft tacos

Atmosphere: 5

Food: 5

Service: 5

Logan Suggs

I ordered food through the Taco Bell app. Upon delivery, we were missing some food and all of our drinks. This order total was $60 worth initially. When calling Taco Bell, they told me that I needed to contact DoorDash Because even though I ordered it through their app and they got the proceeds, DoorDash were the ones that delivered it. When contacting DoorDash, they told us they couldn’t do anything about it, That I would have to call the Taco Bell 800 number to speak with somebody about getting re-delivery or a refund. The woman from DoorDash stated that they did not make any proceeds other than the delivery fee and this is why I would have to call the Taco Bell number. Now, the only reason I did not go out in public to get my own food was because I tested positive for COVID-19 yesterday. After calling the Taco Bell 800 number as directed, anfter one ring an automatic message started stating that they were closed until Monday. I called the Taco Bell location explain to them the situation. The option I was presented was in order to get my items that were missed, I would have to drive all the way To Taco Bell to get the items. I will be calling Taco Bell to get a refund hopefully Monday. Unfortunately, even through drive-through, this is not the first time that items have been missing. Although the drinks were missing due to the driver forgetting them, the items in the bag were completely on Taco Bell. I would also like to add the quesadilla was completely smashed into a bundled mess because it was put in the bag sideways while hot squishing the quesadilla in a pile of mess. Lesson learned, avoid this location.

Atmosphere: 1

Food: 3

Service: 1

Papabear

A few times a year, I like to get Taco Bell. How disappointing this was. First, the price triple from the last time i was there.
Then my wife, who went to get this for us, had to use a kias machine because they no longer take verbal orders. Lucky, there was someone there to help her.
The food was so disappointing no flavor on anything. Tacos had very little lettuce and cheese. Nothing came with tomatoes or sour cream.
People save your money and time and go get a burger or pizza. This was the worst fast food experience i ever had.

Atmosphere: 1

Food: 1

Service: 1

amber blackburn

The food is good
Just make sure it's made right
Sometimes the service is bad

Atmosphere: 3

Food: 4

Service: 3

Tina Baker-Jackson

Food was great, ordered with ease, tables were clean. Bathroom wasn’t terrible but wasn’t great either. All condiments available and don’t have to ask!

Atmosphere: 5

Food: 5

Service: 5

Amanda Barnes

Not that the managers or owner will even care but I hate that this is convenient to stop for food otherwise I'd never go there. Orders ALWAYS wrong. Never fails. And I dont modify it heavy, im talking about like making a burrito grilled or adding pico to some nachos. Very minimal modifications if any. But without fail wrong every time. Your employees are always on their phone. Ive never come by and not had employees playing on their phones not paying attention to anything. Tonight the girl passing me a drink dropped it on me because she was staring at her phone while handing it to me not paying attention. It's ridiculous. I hate humanity at this point

Atmosphere: 1

Food: 1

Service: 1

Jami Stephenson

Delicious as usual even though they forget things

Paul Singer

Made me order from kiosk. Then pay at the counter. No one at counter .

Sue Ellen

Staff is not very friendly at all but the good is good as long as you eat there or right away

Amanda Stanley

Food was burnt. Forgot part of my meal... and I had to wait in the parking lot while they were burning my food..

Vanessa Matthews

Rude .. pushy... incompetent girl working at drive through. The crappy food is over priced . I would like to serve her what she gave me. I didn't know they had a kids meal .... nacho bellgranda . It was more like nacho Bell.... bc granda never made it to my tray!!! Super nice I called back and they said I could come by within 24hr and get it replaced. Great right ? Nope. I live hour away. So $15 later I was still hungry ɓ

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