McDonald's
640 S Van Buren Rd, Eden
(336) 612-2235
Recent Reviews
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Placed a mobile order, but did not switch it from drive-thru to inside pickup. At counter, was told it could not be picked up inside. Went to parking lot, got in car, got in line, gave order code at drive-thru, picked up food at window, parked car and went inside to eat. Do better.
Food: 3
Service: 1
Granddaughter loves it.
Atmosphere: 5
Food: 5
Service: 5
They treated me with respect and not like I was anything else but a human being! And two ladies give me free coffee. God bless
Never gets orders right. Always forgets either a fry from the meal or the burger. Wrong drinks, I've given multiple chances and they continue to mess up left and right
Atmosphere: 1
Food: 3
Service: 1
Nice staff
I'm not sure when things changed, definitely AFTER the remodel, but they took the drink machine out so you can't get your own drink anymore. They removed the station for condiments too. You have to hope an employee notices you and stops long enough to ask what you need to get anything.
They removed most of the menu from the wall, and employees don't ask to take your order anymore. They force you to order on their kiosks. It won't be long before they have robots doing everything.
The shelf for DoorDash orders is out where anyone can grab them. I saw a child crawling all over the shelf, whole body on a shelf. I think they need that station where the general public can't get to it. They're not monitoring who grabs orders. Anyone can take the bags of food and anyone can put their dirty hands and feet all over everything.
They also now have a sign up stating you can only stay for 30 minutes. McDonald's was one of the few places for people to use wifi and kill time. I'm not sure how much this is enforced, but the idea itself is crazy to me. I'm surprised they still have wifi.
And when did the cheapest burgers start costing $4 or more?? I remember when a Mcdouble and McChicken were under $2. There's nothing cheap here anymore.
Atmosphere: 1
Food: 1
Service: 1
Basically, I ordered on the app and went there to pick it up, they told me they were out of apple pies and made me go to the 3rd window, I then waited for 45 MINUTES! I had to drive back around to the 2nd window to get my food and of course it was wrong as I ordered 3 burgers and got 2, normally this place would be 4 stars as the day crew is fine, Night crew? ABSOLUTELY HORRENDOUS! If your looking for a really late dinner past 10 pm just go to Cook Out down the road they'll actually get you good and more food for the same price.
Atmosphere: 1
Food: 2
Service: 1
The drive-thru was going way too slow.
Atmosphere: 4
Food: 5
Service: 2
Bebes a doll. Loved my experience in the drive through so professional, and Christina really had the most friendly attitude. Although it was busy, she remained patient and beautiful! I'll be back!
Okay this time around we shall see the next!
Atmosphere: 3
Food: 4
Service: 3
Restaurantji Recommends
Heather the manager has a very nasty attitude I got my children's mini mcflurry and it had HAIR in it went to tell her her disposition was terrible her mouth was terrible well customer is always right .
Atmosphere: 1
Food: 1
Service: 1
They have cockroaches. I ordered breakfast and there was a leg in my sandwich. I showed both the cashier and manager. They would only refund me half my money back.
It's a good McDonald's I don't have to worry about them messing up my orders to much
Atmosphere: 5
Food: 5
Service: 5
My visit was NOT good at this McDonald's. Firstly, there was not a single straw in the entire building. I know things happen, but come on. The service was very slow, and the staff were not all that nice about things. My food WAS good, but after having to wait nearly 15 minutes for a cheeseburger, I was pretty disappointed.
Atmosphere: 3
Food: 3
Service: 1
great experience at McDonald’s! The food was hot, the line was kind of slow but the staff was friendly today (sometimes they look dead inside tjough...), and everything was correct. Its Definitely better to use the app, it made the whole process super smooth and saved me time (and a few bucks!). Will be back for sure! 🍔
Atmosphere: 5
Food: 5
Service: 5
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