We just had the worst experience at the Subway here in White Lake. The server took her time coming out of the back to wait on us first. Then, she washed her hands and as she SLOWLY walked over to the counter, she continuously kept playing with her long braids. She did, at least, put on gloves. She scowled and rolled her eyes at us through the entire process of ordering our subs. Once I started to place my order, she kept saying, you want a #13. We looked at the menu and there was NO NUMBER 13. I told her there’s no #13 up there on the menu. She rolled her eyes again. I told her…I just want to tell you what I want on the sub. Again, she rolled her eyes. On top of that, I couldn’t hear a word she was saying and had to ask her over and over again what she was saying. Finally, she allowed me to tell her what I wanted. Then, we had a Subway coupon and she said the register wouldn’t accept it. We told her, we had just used the same coupon and ordered the same two subs last week with no issues. She just shrugged her shoulders. I asked for the manager at this point..because she never offered to get the manager because of the problem we were having with the coupon. She slowly walked back into the back and the manager came out. She had on pajamas and a hoodie with the hoodie pulled up over her head. She was also terrible and acted like she really just wanted us to leave. She finally figured out the coupon and as we were leaving, I told her that their customer service SUCKED! The only response we got from her was, “ok”….
Atmosphere: 3
Food: 5
Service: 1
Ryan Carmean
Standard experience, was in and out pretty quick.
Atmosphere: 3
Food: 3
Service: 3
Ronald Reese
My go to is the protein bowls , delicious
Dietary restrictions: Yes
Atmosphere: 5
Food: 5
Service: 5
Matt Parks
Gets busy at lunch
Atmosphere: 5
Food: 5
Service: 5
Adam Tyson
Great staff and I eat lunch here during the week I have always been greeted whit a smile!
Atmosphere: 5
Food: 5
Service: 5
Jean Holt
I went at lunch time so there were two other people in line in front of me. The wait was very short. I ordered one of the new sandwiches the pickleball club. I am so glad I did. I must say that was one of the best sandwiches I've had from Subway.
Atmosphere: 5
Food: 5
Service: 5
Carsetta Hamilton
Friendly staff and delicious food!!!
Joseph Beatty
Funny server would definitely go back
Atmosphere: 3
Food: 4
Service: 4
Shannon Barfield
Kenzy and Alyssa did a great job with our catering menu last week. I called on 7:30 the day of our trip to White Lake and they were able to complete our three sandwich tray and cookie try in time for our lunch. We had plenty of fresh cut veggies and condiments for our subs. These ladies were friendly and provided excellent customer service.
Jamie A Debruler
Online order was wrong and I sent an email, and quickly it was answered. Gave me a free sub for my trouble.
Food is always fresh and service is quick and friendly
Delnar Highsmith
Not good, employees was sitting in car came in to take my order did not wash hand just made order an took my money an both went back outside I thought what the hell so disappointed so I didn't eat that food.
Ge Wa
Food is always fresh and service is quick and friendly
jamie Anderson
Online order was wrong and I sent an email, and quickly it was answered. Gave me a free sub for my trouble.
Jesse Craner
This one is at White Lake. Always get good service. The staff always keeps things moving without rushing customers. All items seem pretty fresh.
We just had the worst experience at the Subway here in White Lake.
The server took her time coming out of the back to wait on us first. Then, she washed her hands and as she SLOWLY walked over to the counter, she continuously kept playing with her long braids. She did, at least, put on gloves. She scowled and rolled her eyes at us through the entire process of ordering our subs. Once I started to place my order, she kept saying, you want a #13. We looked at the menu and there was NO NUMBER 13. I told her there’s no #13 up there on the menu. She rolled her eyes again. I told her…I just want to tell you what I want on the sub. Again, she rolled her eyes. On top of that, I couldn’t hear a word she was saying and had to ask her over and over again what she was saying. Finally, she allowed me to tell her what I wanted. Then, we had a Subway coupon and she said the register wouldn’t accept it. We told her, we had just used the same coupon and ordered the same two subs last week with no issues. She just shrugged her shoulders. I asked for the manager at this point..because she never offered to get the manager because of the problem we were having with the coupon. She slowly walked back into the back and the manager came out. She had on pajamas and a hoodie with the hoodie pulled up over her head. She was also terrible and acted like she really just wanted us to leave. She finally figured out the coupon and as we were leaving, I told her that their customer service SUCKED! The only response we got from her was, “ok”….
Atmosphere: 3
Food: 5
Service: 1
Standard experience, was in and out pretty quick.
Atmosphere: 3
Food: 3
Service: 3
My go to is the protein bowls , delicious
Dietary restrictions: Yes
Atmosphere: 5
Food: 5
Service: 5
Gets busy at lunch
Atmosphere: 5
Food: 5
Service: 5
Great staff and I eat lunch here during the week I have always been greeted whit a smile!
Atmosphere: 5
Food: 5
Service: 5
I went at lunch time so there were two other people in line in front of me. The wait was very short. I ordered one of the new sandwiches the pickleball club. I am so glad I did. I must say that was one of the best sandwiches I've had from Subway.
Atmosphere: 5
Food: 5
Service: 5
Friendly staff and delicious food!!!
Funny server would definitely go back
Atmosphere: 3
Food: 4
Service: 4
Kenzy and Alyssa did a great job with our catering menu last week. I called on 7:30 the day of our trip to White Lake and they were able to complete our three sandwich tray and cookie try in time for our lunch. We had plenty of fresh cut veggies and condiments for our subs. These ladies were friendly and provided excellent customer service.
Online order was wrong and I sent an email, and quickly it was answered. Gave me a free sub for my trouble.
Restaurantji Recommends
Food is always fresh and service is quick and friendly
Not good, employees was sitting in car came in to take my order did not wash hand just made order an took my money an both went back outside I thought what the hell so disappointed so I didn't eat that food.
Food is always fresh and service is quick and friendly
Online order was wrong and I sent an email, and quickly it was answered. Gave me a free sub for my trouble.
This one is at White Lake. Always get good service. The staff always keeps things moving without rushing customers. All items seem pretty fresh.
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