Zaxby's Chicken Fingers & Buffalo Wings

12/22/25 at 6:30 went with 3 kids and 4 adults after our Christmas parade to eat inside got there the dining room had people in there but both doors was locked. When I called the person was very rude and said they had no help. I called corporate. Also with no help or concern

Atmosphere: 1

Food: 1

Service: 1

We used Uber Eats to receive our food. Wings tasted great.

Atmosphere: 5

Food: 5

Service: 5

Last visit my salad was missing. I called and was told I needed to come then to get it. I live 20 minutes away. Not happening.
This visit 11-23 -I stood in line waiting to be waited on due to the employees talking to someone with a baby in the back. Finally I was waited on to be told they were out of lemonade and the soda machine was out. Chicken would be a while as they were having to cook it. This Zaxbys has been going down for quite sometime. It’s a shame as these chains use to be good places to eat like a Chick-fil-A. Not going back!

Atmosphere: 1

Food: 1

Service: 1

Me and my wife went here after a long day looking for a quick meal that we didn’t have to cook. We get here and go to order and no out door lights are on or working. No street lights or menu lights or building lights. We go to order and they have no milkshakes. We get to the window after ordering and they park us to wait on fries I’m unsure why it took ten minutes if we was just waiting on fries but it did. We get home and the food is fine but they also didn’t give us any of our sauce. All around a poor experience from to start to finish

Atmosphere: 2

Food: 2

Service: 2

Food is good but every single time they leave out silverware you don’t get 10 boneless wings in the meal and they Forget the ranch

Atmosphere: 5

Food: 4

Service: 5

The slowest drive thru, every time we come. We have to pull off and leave because it’s unreal that we sit for 10 min before anyone comes on.

I ordered 3 Cobb salads to go. They had no grilled chicken for them so we had to get fried. It took about 15 minutes for me to get them. (I was the only customer ordering inside) We left, got back on the interstate, opened them to eat and the cucumbers were mushy and slimy like they had maybe been frozen. Tomatoes weren't in very good shape either. We took the cucumbers and tomatoes off and ate some of the rest cause we didn't wanna have to stop again. Granddaughters stomach got upset a little while later but the other 2 of us were ok. Only time we have had a problem but gonna shy away from Zaxbys for a while.

Atmosphere: 3

Food: 1

Service: 2

Food quality sucked

Atmosphere: 2

Food: 1

Service: 5

food is fine, but I have scarcely seen a restaurant with slower service than this. the location is also bad, it can't handle the traffic.

Atmosphere: 2

Food: 4

Service: 1

Not my favorite vibe for a bit to eat but the food was decent and fast to come out. I wouldn’t go again but it is a popular chain so if you haven’t tried it, it may be worth it to knock it off your list.

Atmosphere: 3

Food: 4

Service: 3

Did not eat due to sanitation score. Could be nothing major I didn't check but went to chick-fil-a instead (they had score of 100).

Must have been an off day for them. Food was just ok, completely drenched in sauce. Fries were luke warm and they were out of sweet tea and many selections in the soda machine.

Atmosphere: 2

Food: 2

Service: 2

Don’t get the sweet and spicy wings they taste awful.

Atmosphere: 3

Food: 3

Service: 3

Ordered the traditional wings and things and I'm a regular customer but after seeing my wing look like this will not be eating there again . I don’t understand why serve this if it looks like this …

Food: 1

Service: 5

Staff was rude, taking to friends before taking my order, took extremely long because they are moving at snail pace. Bathrooms are disgisting. Rude customer service.

Atmosphere: 1

Food: 4

Service: 1