Wendy's

594 Jackson Road, Erwin
(910) 891-1163

Recent Reviews

Sort by
Jordan Gobrecht

These people are idiots. When I say no mustard, I don't mean to make the whole burger plain. This happened on two separate occasions, so we're done with this place. Get it together.

Byron Horner

Nice clean place with very friendly, cheerful staff. I would go there again.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Sandwich, Cheeseburger, Chili

Amanda Mason

Very rude and lazy! They won’t even turn their lights on at night so ppl assume they’re closed!! 😕 Slackers!! Never have chili!!

Atmosphere: 1

Food: 2

Service: 1

Emma S

Stopped here while traveling and kinda wish we waited for the next Wendy’s along the route…
My husband ordered a pretzel bun burger with a large Coke no ice. Got a regular bacon burger and a Coke with ice.
I asked for lettuce on my burger, didn’t get it.
Oh and they didn’t give us straws or napkins…

Roger Peterson

Slow service not all that clean ask for hot food got cold cold

Jessica Brooks

This place needs a whole new staff. The lady worker taking the order was short while speaking, after taking 15 minutes to get the orders of two cars. The workers always ring up a large combo unless asked otherwise, never give a receipt unless asked otherwise and then have an attitude about handing it to you. The first window is never in service and on the off chance it is, customers are asked to wait at that window for a while until their food is done and then they are asked to pull up to the second window to pick up their food. This place has gone downhill fast. For moderately expensive food, the customer service should be way better than it is. A few weeks ago i went through the drive through and was asked through the speaker to immediately move to the second window, once there a guy popped his head out of the window and said “whatchu want”. Its unbelievably unpleasant and unacceptable.

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Fries

DAVID FLAHERTY

The restaurant was extremely clean and maintained. However getting anybody to help was a very trying task. Oftentimes there are 20 to 30 minute Waits on your food. And on this particular occasion it seemed like they were more concerned about what they were doing that evening instead of what they should be doing at that moment. Even with the extreme wait times, the food was very hot and fresh. But I guess that can happen when you only cook one meal at a time

Atmosphere: 2

Food: 4

Service: 3

Recommended dishes: Fries, Cheeseburger

Tony Politi

There is a dead kitten 15'from the drive thru window that they have no intent on cleaning up

Atmosphere: 1

Food: 4

Service: 1

Michele Eiholzer

Like the salad

Atmosphere: 5

Food: 5

Service: 5

Thomas Pope

Was rude, forgot straws and forks, rolled eyes when I asked for ranch, and put barely any sauce on my nuggets.

Atmosphere: 1

Food: 2

Service: 1

Kelly Verrill

This location gets worse every time. Rude employees, long waits, wrong orders.

Atmosphere: 1

Food: 1

Service: 1

Allyssa Holman

Top contender for the worst Wendy’s in the country! Don’t waste your time or money at this place God forgot.

Atmosphere: 1

Food: 1

Service: 1

Natalie Johnson

They take forever to make your food, especially if you are there for a doordash

Atmosphere: 1

Food: 1

Service: 1

Johnny Elkins

Probably the slowest Wendy’s in the country. I haven’t been one time and not had to pull forward for even the smallest order, and they’ll still get your order wrong.

Andrew Clark

I can't believe Wendy's wen u go and get a drink or fries for breakfast all of your drinks and your fries are now one size smaller so when you order large you actually get a medium so you're not getting what you paid for that's not fair for consumers that is false advertisement just because you feel like giving us a medium drink in place of our large drink that you get for lunch you should get that same size drink for breakfast ? this is what is wrong with this world I used to enjoy their breakfast now I will just skip it and go to another competitor which does not false advertise the size of their drinks and fries for breakfast

Atmosphere: 1

Food: 5

Service: 1

Recommended dishes: Fries

Loading...