McDonald's
$ • Fast Food, Coffee Shops, Burgers
Hours:
500 N Walnut St, Fairmont
(910) 535-4166
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Poor customer service in response to an order being given to the vehicle in front of me and when I arrived at the window and inquired if it were my order after it was sent back through the window like anyone would do especially in consideration of a worldwide pandemic. The manager on duty’s response was just as tactless as the individual handing out the order. Overall just a distasteful experience.
I would not recommend at all!!
Ratings
Menu
Hours
| Monday | 5AM - 11PM |
| Tuesday | 5AM - 11PM |
| Wednesday | 5AM - 11PM |
| Thursday | 5AM - 11PM |
| Friday | 5AM - 11PM |
| Saturday | 5AM - 11PM |
| Sunday | 5AM - 11PM |
McDonald's in Fairmont offers good service, especially during online mobile and carry-out orders, with correct and hot food. The staff demonstrates helpfulness and friendliness, often assisting customers directly and making efforts to ensure orders are ready when needed. Despite this, the restaurant can get busy during school hours, leading to some delays in orders, particularly at the drive-thru where mistakes such as missing eggs or cheese happen about 75% of the time, even though the tickets are correct. The restaurant manages a high volume of customers well and provides fresh, hot food even during peak times. Customers appreciate the extra courteous service, such as drinks and food being brought to their table, which adds a nice touch to the experience. Overall, the restaurant maintains a friendly atmosphere and aims to serve its customers efficiently.