Do not go within an hour of closing. You'll wait until closing for your food. Employees care more about catching up with friends than making sure food is fresh and given to customers in a timely manner.
Atmosphere: 1
Service: 1
Michael Stevenson
I ordered a double fish fillet meal at the drive thru and understand having to wait for a special order but when I got home ten minutes later, I had a regular fish fillet sandwich. If this was the only incident, I'd accept that mistakes happen. This has become the norm for this particular McDonald's. My order is almost always wrong and/or cold. As always I tried to call back once I checked my receipt but as usual, no one answers. I'm not going to make a special trip for one sandwich but I've learned my lesson.... enough is enough!
Atmosphere: 4
Service: 2
Sam Johnson
I was able to get a large ice cream order for my staff quickly and efficiently. The crew working were all nice and having fun.
Atmosphere: 5
Food: 5
Service: 5
Jaden R. Rodriguez
I Never get everything I ordered in my bag like it’s routine.
Iurii Miakota
Great team, quick service—thanks! 😊
Atmosphere: 5
Food: 5
Service: 5
Marie Henderson
Our church pre-ordered bulk breakfast biscuits and hash browns for the teachers and staff to celebrate Teacher Appreciation Week at Orrum Middle School. I have to give a big shout out to Fairmont's McDonald's and their managers, Mr. Kevin and Ms. Chasity. Mr. Kevin's helpfulness and patience with me as I ordered, his friendliness and overall great attitude has to be recognized. Even though he was not there when I picked up the order this morning, he made sure Ms Chasity had our order In place and completed and ready when I arrived. One of the workers(I didnt get his name) even assisted me with taking order to my truck. Food was delicious!! Even had a bag of prepackaged jelly and mustard, as well as napkins. So thankful for the Fairmont McDonald's and their kindness and help this morning. Well done, McDonald's staff!!! Thank you!!
Atmosphere: 5
Food: 5
Service: 5
Lynnie Hunt
4/28/25 the assistant manager on duty this morning was in a bad mood, wish I could get better service, wish i could call Douglas Humphrey were you at
Atmosphere: 3
Food: 2
Service: 1
Karol Humphrey
Good service
Atmosphere: 5
Food: 5
Service: 5
LD Freeman (Cintaire)
Ask for sausage & egg, you get sausage with no egg. Ask for sausage/egg/no cheese & you get cheese. Order is wrong 75% of the time but ticket is always correct. Of course, this is drive thru.
Cynthia Searcy
A long wait
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Chicken Mcnuggets, World Famous Fries
Customer service was great! A fellow brought out drinks to our table and then the food when it was ready! This was very nice and not the typical in-store experience for McDonald's where typically table service calls you to the counter for food pick up.
Went thru the drive thru and told them I wanted the Big Mac combo. Was told they didn't sell Big Macs. Okay I'll take 3 Burrito Supremes. Honestly people, know your menu. You're the only fast food place in town.
Atmosphere: 3
Food: 3
Service: 1
Polly Soles
The food is good, but they just can't seem to get our orders right....not enough of some things or things you didn't even ask for.....
Do not go within an hour of closing. You'll wait until closing for your food. Employees care more about catching up with friends than making sure food is fresh and given to customers in a timely manner.
Atmosphere: 1
Service: 1
I ordered a double fish fillet meal at the drive thru and understand having to wait for a special order but when I got home ten minutes later, I had a regular fish fillet sandwich. If this was the only incident, I'd accept that mistakes happen. This has become the norm for this particular McDonald's. My order is almost always wrong and/or cold. As always I tried to call back once I checked my receipt but as usual, no one answers. I'm not going to make a special trip for one sandwich but I've learned my
lesson.... enough is enough!
Atmosphere: 4
Service: 2
I was able to get a large ice cream order for my staff quickly and efficiently. The crew working were all nice and having fun.
Atmosphere: 5
Food: 5
Service: 5
I Never get everything I ordered in my bag like it’s routine.
Great team, quick service—thanks! 😊
Atmosphere: 5
Food: 5
Service: 5
Our church pre-ordered bulk breakfast biscuits and hash browns for the teachers and staff to celebrate Teacher Appreciation Week at Orrum Middle School. I have to give a big shout out to Fairmont's McDonald's and their managers, Mr. Kevin and Ms. Chasity. Mr. Kevin's helpfulness and patience with me as I ordered, his friendliness and overall great attitude has to be recognized. Even though he was not there when I picked up the order this morning, he made sure Ms Chasity had our order In place and completed and ready when I arrived. One of the workers(I didnt get his name) even assisted me with taking order to my truck. Food was delicious!! Even had a bag of prepackaged jelly and mustard, as well as napkins. So thankful for the Fairmont McDonald's and their kindness and help this morning. Well done, McDonald's staff!!! Thank you!!
Atmosphere: 5
Food: 5
Service: 5
4/28/25 the assistant manager on duty this morning was in a bad mood, wish I could get better service, wish i could call Douglas Humphrey were you at
Atmosphere: 3
Food: 2
Service: 1
Good service
Atmosphere: 5
Food: 5
Service: 5
Ask for sausage & egg, you get sausage with no egg. Ask for sausage/egg/no cheese & you get cheese. Order is wrong 75% of the time but ticket is always correct. Of course, this is drive thru.
A long wait
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Chicken Mcnuggets, World Famous Fries
Restaurantji Recommends
Fix your coffee machines.
Atmosphere: 1
Food: 1
Service: 1
Customer service was great! A fellow brought out drinks to our table and then the food when it was ready! This was very nice and not the typical in-store experience for McDonald's where typically table service calls you to the counter for food pick up.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Mcmuffin with Egg, Bacon Egg & Cheese Mcgriddles
Went thru the drive thru and told them I wanted the Big Mac combo. Was told they didn't sell Big Macs. Okay I'll take 3 Burrito Supremes. Honestly people, know your menu. You're the only fast food place in town.
Atmosphere: 3
Food: 3
Service: 1
The food is good, but they just can't seem to get our orders right....not enough of some things or things you didn't even ask for.....
Food: 5
Service: 4
They gave me food poisoning so yall be careful
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Quarter Pounder Hamburger
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