Hazel's

300 Woods Rd, Fontana Dam
(828) 498-2115

Recent Reviews

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Tammy Jeffcoat Lenhart

The beauty of the resort. Quiet and peaceful. The staff is very friendly. Our cabin was perfect. The Wifi is perfect.The options to enjoy the Marina and lake. We will be back ❤️

B

The service was impressive. So much presentation, and with calm and professional demeanor.
The food is very flavorful. Every course, meal, and dessert packed with excitement. See my pictures. You have to try it for yourself. Highly recommend.

Service: 5

Bethanie Ricci

Check comments for pictures: First off, good luck getting them to pick up the phone or reply to an email. Their voicemail boxes are full too so you can't leave one when you inevitably don't get an answer. I booked a Magnolia Cabin with the expectation of having one king, one queen, and two twin beds. I booked this cabin specifically because of the bed arrangement. Well, they put us in Cabin 621 which has two queens and one king. We made the arrangement work since we were only there for two nights and got in very late our first night. We had one guest sleep on the couch. I told the office at checkout that I think their booking system may be messed up because I DIDN'T GET WHAT I BOOKED! The young girl with brown hair working 07/13 at 10:45 am rudely checked some paper and said that 621 IS a Magnolia Cabin and that the bed sizes were correct.....but they're not. So I didn't get compensated for my inconvenience or even have them fix make a note to fix their system (which is really what my goal was). The guy working that morning was nice. But since I got sass at the desk, I'll go ahead and share that the AC system in our cabin is disgusting (see picture), the fridge was rusted, and the king bed had a faint smell of dog pee. There was also a hair in one of the queen beds that didn't belong to us. The front desk also can't tell what sites have been rented throughout the property. We asked if we could use the fire pit at the Stone Hedge area of the resort and they said "it may be booked." Okay, cool, can you check to see if it's booked? Nope. Their system doesn't allow it. Those workers were nice, but it's crazy that the front desk can't tell what's been rented out and what hasn't.

Leah Jones

Our club has booked the same 3 cabins side by side for 15 years. This year they separated us out and refused to move us to the same cabins we've always had. I've made them aware of the mix up 2 weeks in advance, plenty of time to correct it. They won't return my phone calls or emails. Others in my club have cabins nearby as well. This will 100% be our last time staying there. They always do something to make you not feel welcome here. It is absolutely ridiculous to be so against a group wanting to stay together on vacation.

Drew Boyt

We have made an annual trip for MINIs on the Dragon (MOTD) since 2008. Current management has grossly mishandled standing reservations for many in our group, without notice.

Catherine Hoang

We have made an annual trip for MINIs on the Dragon (MOTD) since 2008. Current management has grossly mishandled standing reservations for many in our group, without notice.

Elyse Siefert

We sat for 2 hours before getting our entrée. Our reservations were at 6 and had a salad then sat until 8 before getting dinner. Very unsatisfied

Jenna Gervasio

Beautiful lodge and restaurant! The food was awesome, had the fried green tomatoes and the crab stuffed trout. Drinks were very good and the bartender Zella was so friendly and kind, service was great!

Atmosphere: 5

Food: 5

Service: 5

Tami Watson

Out of many things like honey and sauce for fried tomatoes but the food tasted good and prices were reasonable, we will try breakfast soon!

Vegetarian options: Salad without meat

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Hamburger with Fries, Crab Cake

David Harzman

Melissa (I believe was our server) did a great job taking care of us. She clearly takes pride in her work and it shines through on the guests she’s hosting. My friends and I were eating one last hot meal before hitting the park for a backcountry trip. The food was good & the coffee was warm & abundant. I would eat here again & ask for Melissa!

Atmosphere: 5

Food: 4

Service: 5

Cory Keifer

5 stars is not enough! This place is amazing.

Atmosphere: 5

Food: 5

Service: 5

Letitia Sutton

Our server MELISSA is awesome. The food was so good and the prices was reasonable. Worth every penny

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pork Tenderloin with Sweet Potato, Bourbon Chicken, Soup, Hamburger with Fries, Crab Cake, Garlic Rolls, Fried Green Tomato blt Sandwich, Fontana Chips, Pork or Brisket Tacos, Caesar Salad, Blueberry Pancakes

Mark Spears

Great meal. 2nd best ribeye ever.

Atmosphere: 5

Food: 5

Service: 5

Melissa Kay Gill

The food was great. We met two servers who were fantastic! Melissa and Kiona!

Bob Rollin

I expected a rustic experience but the cockroaches and “palmetto bugs” in my cabin are not acceptable. The Wi-Fi in my cabin did not work. Reported it two separate days and no one came to inspect it. The television was stuck on one channel that seemed to continuously show wrestling. And no locks on the exterior doors? What is that about? With that said, the restaurant food and wait staff were awesome. Make sure you order the trout bites…

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