Dunkin'
917 US-441 Suite 1, Franklin
(828) 524-2840
Recent Reviews
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best store ever , Lynn is one of the best manager I've seen she has that store whipped in shape like no other. period.
Atmosphere: 5
Food: 5
Service: 5
I really wish they could just be consistent. I ordered hash browns one day and they were mushy & tasted terrible. The raspberry croissant didn’t come warmed up and tasted like undercooked dough.
But bagels are usually consistent for me, but not today. Today it was burnt and had barely any cream cheese & ultimately was inedible because I couldn’t chew it since it was so over cooked
Atmosphere: 4
Food: 1
Service: 4
Should have a zero star but here we are, service is probably the worse in the industry. If you dont go through the drive thru then good luck getting anything.
The employees need more guidance and a competent manager to stay on task and make orders faster. It’s the slowest DD I’ve ever been in. Please help this store do better.
Atmosphere: 2
Food: 1
Service: 1
Ladies were so pleasant and helpful even when we realized the wrong drinks as made. Very helpful and kind!
Worst service ever, nothing like being handed a half full cup of coffee when you paid for a full one...its a pattern that comes from the top at this location
Atmosphere: 1
Food: 1
Service: 1
I needed coffee today and Dunkin’ always delivers it!
Atmosphere: 5
Food: 4
Service: 5
Always great, never had anything bad.
Atmosphere: 5
Food: 5
Service: 5
Night guy tonight very friendly and funny. Made my drink so fast and joked with me
Atmosphere: 5
Food: 5
Service: 5
The croissant sandwich was good, but the hash browns was terrible . Too much grease. But love the coffee.
Atmosphere: 5
Food: 3
Service: 5
Restaurantji Recommends
always great
Atmosphere: 5
Food: 5
Service: 5
Very good service
Atmosphere: 5
Food: 5
Service: 5
The mid afternoon shift is really rude. Idk how you’re gonna complain about doing your job? And screaming HELL NO about having remaking something is crazy. Really lazy
Atmosphere: 1
Food: 2
Service: 1
I usually never put a bad review. But they messed my order up. I was not mad and very nice and respectful as I get mistakes happen. But to get mad at me and say something about me walking back to your manager was rude. I was disrespected because you messed up. The manager came out looked mad was very unprofessional and I was glared at from the lady that took my order. It was very uncomfortable.when I said thank you the manager never responded back.
Always friendly service and the coffee is superb!
Atmosphere: 5
Food: 5
Service: 5
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