Fortune House

305 Highlands Rd, Franklin
(828) 349-3888

Recent Reviews

Danielle Windham

Its to go only but it's the best chinese around. It's a one man show but he's always fast and pleasant.

Food: 5

Service: 5

Drew Reeder

Only does take out now. When you order online and it says 30min just know to add another hour or so to that time. He doesn’t have much staff. Food is outstanding. Place looks really run down. If you don’t plan on leaving a tip pay with exact cash. He looks over your shoulder and expects you to leave a tip which in turn makes you not want to leave one. Definitely an uncomfortable pressure situation.

Atmosphere: 1

Food: 5

Service: 3

Recommended dishes: Teriyaki Chicken, Orange Chicken, Beef Lo Mein, Egg Rolls, Sweet and Sour Chicken, General TSO's Chicken Lunch Combo

John Richardson

Giving a middling review as I cannot judge the food as I never received it.We waited about an hour after calling in. The staff wasn't aware of us in the front but that was okay, I wish I could've given this a shot but waiting about an hour for our order was something I could not do.Don't miss your chance even with this review but just know it might take awhile for your food.

Atmosphere: 3

Food: 3

Service: 3

Kimberly Stocker

My boyfriend and I always use this place when we’re craving some good Chinese food for a good price!! Or when I don’t feel like cooking… we normally just order online and pick it up, super easy to navigate the website. The portions are the best for your money!! The only down side is it’s normally a 15-20 minute wait after already driving 20 minutes to get there mainly because there’s one person running the whole place, but so worth the wait!!

Atmosphere: 3

Food: 5

Service: 4

Recommended dishes: Teriyaki Chicken, Chicken Fried Rice, Orange Chicken, Egg Rolls, Fried Shrimp

Heather Harvey

Food was ok but the customer service is

Atmosphere: 1

Food: 2

Service: 1

Tony S.

I have been going here for a couple of years. Food is amazing and portions are the best for the price. The service is great and it's easy to order.

Jennifer Ellington

First time hubby and I ate here and we will def be back! Plenty of food, great taste, and awesome price! We paid $19 for all this food and it fed us amost 3 times!!

Atmosphere: 5

Food: 5

Service: 5

Mark Muncy

Take out only. Call ahead. Minimal service, but huge portions for the price. Great boneless spare ribs.

Atmosphere: 1

Food: 5

Service: 3

B Douthit

Ordered takeout. Food was ready when I arrived at suggested time. Food and portion was amazing. Highly recommend garlic chicken.

Atmosphere: 5

Food: 5

Service: 5

Jerome Zimmerman

Let me tell you about the fortune house. Those that have eaten there and not eating there for a while and those that are new in town as well that have a lot of people to feed. As far as the quality of the food, things have always been good but I think they got a little bit better. But they have changed their portion sizes to their meals than what they did when I moved to this area four years ago. For like 8 bucks you get a house loan. That's what beef chicken and shrimp and veggies. But it is an entire square to go box totally full. And I'm talking at the ones that have three sections in the box bigger than a dinner plate is totally full to the top bulging out. They're general is the same way the crab rangoons. I think you get two more than used to egg rolls got cheaper on and on. So if you're looking for a place that is totally changed the amount of food you get and the quality is gone up. Had a great price because the prices have dropped are never have changed. I don't remember but for 20 bucks we ate off of meal for four days. Me and my spouse highly recommend this restaurant in Franklin. If you're looking for value, just watch out because you always get too much when you order and the cost goes up. But you really don't need to order that much and you'll get a ton of stuff. By the way, only take out they have discontinued the restaurant to sit in. Which is a good thing. Very friendly service from the man that owns it and has one other nice helper. You just can't beat that same people all the time

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Teriyaki Chicken, Steam Rice and Shrimp with Broccoli, Egg Roll, Shrimp with Broccoli and Sweet and Sour Pork with Pork Fried Rice, Wonton Soup, Steamed Chicken w Mixed Vegs, Chicken Lo Mein, Mongolian Beef, Beef Lo Mein, Spring Roll, Sweet and Sour Chicken, General TSO's Chicken Lunch Combo

Arlene B

This place has went so far down hill the worst ever waiting is crazy I went in the back and he is drinking beer he changes the prices on order to dinner in its lunch time. However there is a lot of food but I will never go back rude and very creepy...

Atmosphere: 1

Food: 3

Service: 1

Leah Henry

So rude and very creepy. I called to order and I told him what I wanted and then he said okay and hung up. I had to call back three times just to know how long it would take. He said 10 minutes and it took me 15 to get there. I got there and there was a single light on and no sound from anyone. I rang the bell 10 times. Had to wait 10 minutes before I went back to the kitchen where I was screamed at that he was coming. He handed me the food and was very disgruntled and mean. No quality of food and big portions is worth the bad service.

Atmosphere: 1

Food: 3

Service: 1

Allison M.

Always delicious and tasty! Service is slow but order ahead of time. Great value as portions are very large.

Headhunter Locus

Best food I've had ever!To go only so its recommended to call in to order in advance. I'd recommend ordering half an hour to an hour in

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Teriyaki Chicken, Chicken Fried Rice, Wonton Soup, Spring Roll

Chuck Kelley

Always excellent jumbo fried shrimp so good always get house fried rice no peas spicy egg roles great have found anything I didn't

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Egg Roll, General TSO's Chicken Lunch Combo

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