McDonald's

664 E Main St, Franklin
(828) 369-0730

Recent Reviews

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Danni

HORRIBLE service. One of the Manger’s bill is very rude and has been very threatening.

Atmosphere: 1

Food: 1

Service: 1

Erik RiBBler

The people behind the counter were fun and full of life. She called me sweetheart and I made my day.

Atmosphere: 5

Food: 5

Service: 5

makayla prince

I come here expecting to get one of the blue slushy’s when I got to the counter the cashier said the machine wasn’t on but she could make me the red one. It was not even filled up the the top of the cup. They also didn’t have my peppermint coffee they made me a McFlurry and the ice cream was all over the cup I would not recommend this McDonald

Atmosphere: 2

Service: 3

Michael Link

They've gotten better here since I started coming staff is better than they were. Keep improving guys!

Atmosphere: 4

Food: 4

Service: 4

James Mcnutt

Straight garbage, The whole restaurant. Missing sauces, sloppy food. I know it's fast food but Jesus....

Atmosphere: 2

Food: 1

Service: 1

timmy messer

If you are looking for hot coffee this is not the place for you. I finally wrote a review after 6 trips with lukewarm or cold coffee. Will not be going back.

Atmosphere: 4

Food: 1

Service: 4

Ivan Garcia Chavez

Very rude costumer service

Bill Burton

The new steak breakfast sandwiches were surprisingly very good. Hope they become permanent. Happy staff when I visited.

Food: 4

Service: 4

Hailey Brown

Rude customer service and false advertisement. Both mobile ordering and kiosks say sauce is free, and we have been provided said sauce before, but occasionally they change their mind and insist we have to pay an extra 50 cents PER sauce. If sauce is supposed to cost something, that’s fine, but misleading customers by advertising it as free, then becoming rude and argumentative when they ask about how to get more sauce is just poor customer service.

Atmosphere: 2

Food: 2

Service: 1

Dan armin

Traveling through and needed something quick, should have taken the time to read reviews. Hamburgers were slightly above room temp served on hard, dried out buns. French fries are normally served hot or at least warm, nope these were cold. The apple slices, with the kid meal, were the best, cold and crisp in a sealed package. At least the refrigeration works! Haven't been to a McDonalds in sometime and now I'm reminded of why I avoid them. Deserves ZERO STARS!!!!

Great reply, corporate wanting me to waste my time providing more detail on a poorly rated business. They can't send out their own resources, order food and discover how poor it is? My time is NOT free!

Food: 1

Service: 2

Aiden Curtis

Too many teens that couldn't care what you ate running it

Atmosphere: 1

Food: 3

Service: 1

David Lawson

Most of the time it's ok

Atmosphere: 2

Food: 3

Service: 3

Faith Bankhead

Every night I get food from here it’s complete garbage past 10 pm… the food is constantly cold… my food wasn’t even edible tonight

Christian Christy

got my order wrong, all good happens all the time, i go in there to get my food, and they get it wrong again???? i swear they just throw the food in the bag and hope it’s right, go to the one on georgia road.

Atmosphere: 3

Food: 1

Service: 1

Thomas

This is my large fry. I had to deal with a crappy attitude to pay for a large fry and receive a medium fry in a large fry box.

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