Sonic Drive-In

77 Sawmill Village Ln, Franklin
(828) 369-5711

Recent Reviews

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Shauna Paproski

I've been to a lot of Sonics and this one is by far the best. Everything is made correctly and they still offer the mint that most others have done away with. It was a bit if a wait after ordering,but it was great otherwise

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Tots

Michael Subirana

And this quite possibly could be the worst Sonic in the world. I haven't been there in a while but I boycotted them a year ago because of horrible service and absolutely horrid food. I mean I had a frozen tater tot in my fried pickles that were undercooked. I asked for no onions and the sandwich came out with more onions on it than I've ever seen on a sandwich in my life. The manager was nice. She helped me get my refund and gave me some extra coupons but I won't be going back there to eat. Maybe I can use them somewhere else

Atmosphere: 1

Food: 1

Service: 1

John Irwin

Online mobile orders are a joke! If Alex is working just be prepared to get 1/2 of what you ordered and if there is any substitutes on your order they will not be done on your order. New girl is too lazy to walk two feet from the window to get anything so be prepared for an attitude! When I pay for something and give specific directions that’s what I want and that’s what I pay for. I ask and pay for extra limes in my drink every order. I’m tired of paying for them and not getting them. The last few times they say they have ran out of limes. I ask for twisted lime syrup that’s bright green and when I get my limeade it’s clear. Don’t have any trouble with any other Sonic. Just seems like specific lazy people at this location.
Gabby that works in the morning shift is amazing and is wonderful at her job.

Atmosphere: 4

Food: 1

Service: 1

John Walker

I ordered up lunch at the Sonic in Franklin NC today. The smash burgers are really good. The french fries at the Franklin NC however were identical to the ones I had last summer from that same Sonic. They taste stale and flavorless. Fries that bad usually are from failing to change the cooking oil frequently enough or they don't throw fries out after they've been sitting for 20 minutes. It's unfortunate because smash burgers and fries go together.

Atmosphere: 4

Food: 4

Service: 4

mark h.

Very friendly, Food fresh

Food: 4

Service: 5

ROBYN

I have always loved sonis banana milkshake, until today. Stopped and ordered 2 banana milkshakes and guess what , not using real bananas just flavoring now. I guess I will be going to cook out for a real banana shake. I am visiting Franklin NC. Was very disappointed.

Food: 2

Service: 5

Christian Valentin

Great Bacon double cheeseburger, and great service

Atmosphere: 5

Food: 5

Service: 5

Robert Solesbee

Food was mediocre, wait time for very little business was silly, attendant who delivered food did not demonstrate any communication skills whatsoever

Atmosphere: 1

Food: 3

Service: 1

Jessica Link

Love the atmosphere here!! Food always fresh

Atmosphere: 5

Food: 5

Service: 5

Jeff Blair

Enjoyed a get away for the 4th of July and, omg, found a great Sonic restaurant just inside NC!! Great wonderful food, eat to get in and you get a light to help you back on the road. I couldn't say enough how wonderful the food was!! Highly highly recommend if you're like me and love Sonic!! Enjoy!!

Atmosphere: 5

Food: 5

Service: 5

Amanda McMahan

Waited at the stall with button pushed and no one would take our order. We go to the drive thru and finally order. Pull up to the window they opened it grabbed the money and slammed it shut, then opened and handed a bag out and slammed it back. We yelled you didn't give us drinks, and he said what drinks did you have. We were telling him he slammed it shut again.

Atmosphere: 1

Food: 3

Service: 1

alyssa birdsell

People were very nice and helpful and food was fresh :)

Atmosphere: 5

Food: 5

Service: 5

Preston Daniels

The crunch wraps were amazing, and we got our food in just 2 minutes. The drive thru worker was very nice as well.

Atmosphere: 5

Food: 5

Service: 5

Duane Royal

Good foot long hotdogs. I like the all American. I've tried the chilli dog, which is also good.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Hot Dog, Tots, Fries, Onion Rings

Ninna D

Food is not hot and cooked fresh anymore. I typically eat here often for a snack or quick meal after lunch. However the past 2 visits have not been up to par as they use to be. Drinks are wrong... Have to send them back in for correct drink we order. Mozzarella sticks are hard. Not fresh almost like they were cooked, got cold and they heated them in microwave. Smash burger was so soggy and messy it was leaking out of the box. we were told we had to wait for fried pickles being made. But that also was not fresh and hot. Just truly disappointed at what's going on here. Would love to give the benefit of a doubt but cold food is not okay. I'm not one to send everything wrong back. I just won't be back here for a very long time. Sorry!!

Atmosphere: 3

Food: 1

Service: 1

Recommended dishes: Mozzarella Sticks

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