Wendy's
1046 Georgia Highway, Franklin
(828) 369-0881
Recent Reviews
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Food was hot and delicious. Staff was super friendly
My husband and I frequent Wendy's for a fast food option. On our last visit we ordered the same thing we always do. A double baconator meal and a single baconator. The double had lettuce, tomato and onions with 1 small pieces of bacon. My husband took it up the the counter and asked if he got the right sandwich and the young female manager said, yes that's right. That was a clear lie. My single didn't have any of that and I had more bacon. The manager lying really turned us off and this will be our last visit.
I do not recommend if you ever go in there you’ll see exactly how bad it is and how they belittle customers what has this world come to and then a fast food place you don’t ask for much and I give appreciation to those that work in the fast food chain. When you ask for a refund on your food the whole kitchen staff should not bombard you and harass you on why you want a refund I’ve never seen nothing like this you don’t believe me go there for yourself during the day
Nice store. Food was just how it should be. I had the Jr. Bacon Cheeseburger. Burger was warm and cheese melted but the veggies were cold and crisp. It’s a feat that only Wendy’s can accomplish most consistently. Chili was also very good. I added onions, chives and the hot chili sauce to add a hint of spice.
Restaurant was clean inside and out and workers were friendly. Bathroom was also clean
This Wendy’s food was very good!!! I would recommend the Dave’s double to anyone.
Alex says 'Get fries, chicken and dip it in ketchup.'
Atmosphere: 5
Food: 5
Service: 5
It was good
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chili, Jr Cheeseburger, Baconator
Rude and disrespectful. Really need to work on customer service because they had none.
Service: 1
We went by the drive thru and it was taking a while (thinking it was the customer placing the order); however, when I decided to go in, it was obvious that the service was horrible. It was so disorganized - they didn’t have what I wanted so I left… waste of time.
Atmosphere: 1
Service: 1
Older manager is such a rude jerk. His attitude at the drive thru is absolutely horrible. When we asked a question about something on the menu he was quick to snap and say "Nope, we don't have it and that hasn't been on the menu since end of November". Sorry sir, but that's why we asked. To me that's not how you respond, as some customers don't eat there daily or weekly so they don't know what's not a special anymore. And it's not only this time he has been hateful. Last experience we ordered a baked potato and he rudly tells us we haven't had those since 6 pm today, that we have to come earlier!? Sir ... We won't bother your fast food restaurant anymore. Get a grip and have better customer friendliness. It goes a long way. We are very nice ppl but don't take out your bad day on everyone. I question who would want to work under him?
Restaurantji Recommends
So I ordered Breakfast from this restaurant through door dash. Then was informed by the dasher that the place serving breakfast was out of has browns and eggs. How can you be a breakfast place and be out of breakfast items. If you don't have something that major then close. Don't offer breakfast service until you can resolve the issue. I ended up losing money due to the Door Dash policy. The policy is not the restaurants fault but the fact they allowed orders to go through without eggs and things at breakfast time is awful. Not the first time I have had issues with this location either. There is zero chance I will ever trust this location again. Everyone should avoid.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Baconator
As a Senior, I travel all over the country and typically stop at a Wendy’s because they off free Senior Drinks! NOT This One!!! Stop Elsewhere!! They Don’t Deserve Business from Seniors!!!
Atmosphere: 4
Food: 4
Service: 1
Tip the workers. They all deserve it, as their service is excellent.
Atmosphere: 5
Food: 5
Service: 5
Drive thru was fast and the food was good
Food: 5
Service: 5
This is a great
Atmosphere: 3
Food: 5
Service: 5
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