Chen's Kitchen
3392 US-1, Franklinton
(919) 494-8103
Recent Reviews
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The worst Chinese American food ever
I will never order from this establishment again!! Worst service possible, tried to place an order on the phone, put me on hold twice and then asked if I could call back be as they were “busy”, gave us wrong food and then called us on the way home and said we took wrong food?? How, you handed it to us after we signed the receipt?! And then you call to say we took wrong food?? Last visit here!!!
Atmosphere: 1
Food: 1
Service: 1
The Worst Food Ever. I ordered Chicken and broccoli and general tso chicken combination with an order of crab sticks. The General Tso tasted like spicy ketchup and the Chicken and broccoli was flavorless and turned the rice into pudding. Besides that the on all the crab sticks fell off! On top of all that it cost me $40!! Took the chance and ordered here despite the bad reviews, save your time and money, please!
Atmosphere: 1
Food: 1
Service: 1
Their customer service is impeccable and their food is excellent.
Atmosphere: 5
Food: 5
Service: 5
This time the general was sweeter than usual and the prices have really jumped. Remember use to come with more vegetables than 3 broccoli. I still like to go here but will be going less with the big price home and didn't like that much of sweetness to it this time.
Parking: Food Lion parking lot
Wheelchair accessibility: Yes and handicap parking
Atmosphere: 2
Food: 4
Service: 3
It takes a long time and it doesn't have a bathroom and it doesn't let you eat there.
I had shrimp and broccoli last night. It tasted like freezer burn. I would recommend getting Lomein. Their Lomein is good.
Food: 1
Service: 5
Recommended dishes: Shrimp Lo Mein
Always great food and
Atmosphere: 5
Food: 5
Service: 5
MUSHROOMS! I got the Moo Goo Gai pan. The vegetables were cooked very well, I like them crisp. I like mushrooms and ate a lot but this was way too many. Overall it was very dry, no sauce that I expect in this dish.
Atmosphere: 2
Food: 3
Service: 4
Food is some of the worst Chinese anywhere around. Restaurant is not very clean and the person taking the order was rude. On top of the bad experience, they’re higher priced than others that are much better. Too many other choices around to ever go back here.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
The woman added food to my order and over charged
Atmosphere: 1
Food: 3
Service: 1
I love chens kitchen best place to get
Atmosphere: 5
Food: 5
Service: 5
They are very stingy with ketchup and the duck sauce. The owner will ask how many?(sauces) instead of being freegame like other Chinese restaurants. She needs to stop being so stingy. She is very rushy. The people that I know spend a lot of money there, we keep them in business! But we will fall back and stop going if this behavior continues. Sometimes the owner can be rude and rushy. She needs to slow down and be patient with each customer. This is the only place in my town that has Chinese food. She needs to be more respectful to her customers. I understand that it gets busy but each paying customer deserves respect and patience.
Atmosphere: 2
Food: 3
Service: 1
Food is terrible, especially considering the high prices. The sesame chicken was just General Tso chicken with sesame seeds sprinkled on top, fried rice is not fried at all, just yellow rice with some onions. Surprised they’re able to stay in business. But, at least they’re open on Sundays!
Atmosphere: 1
Food: 1
Service: 2
Got the beef and broccoli Food didn't have good flavor. There was barely any meat and the sauce wasn't dark enough. The spring rolls weren't good at all. Don't think I will be going back.
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