Not at all what we remember our last Hut experience was like. Pizza was too doughy , undercooked. Wont be back.
Brittny Holden
This location is terrible when it comes to getting in contact with someone. Unfortunately, they have their phone lines set up in a way that redirects your calls to customer service who can’t help you when it comes to canceling an order therefore you lose out on money due to this. Your best bet if you have an issue there is to go to that location in person or you’ll be SOL.
Service: 1
Nisha Femling
I can not express how truly awful this store is. It’s Pizza Hut so the bar already wasn’t high. Ordered delivery nothing crazy, stuffed crust pepperoni and some cheese sticks. Upon arrival everything was moist for some godforsaken reason. I should have trusted my gut, but I was like awe maybe it’s just a weird amount on condensation, took a bite and boy was I wrong. It was grease. An incomprehensible amount of grease. Even the cheese sticks felt like a long forgotten sponge full of filthy sink water. So like any normal person would, I tried to call the store to get the situation remedied, they literally hung up as soon as I said that my order was inedible, I called back and asked to speak to a manager, no tone, no raised voice and they hung up. The next hour was spent playing pass around at the call center until they would transfer me over to their store where they would ultimately hang up in my face again. I
Don’t wast your time or money. This is truly the worst pizza in the triangle maybe in America.
Atmosphere: 1
Food: 1
Service: 1
Lucas Wilms
welcome! 😩
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Wambui Kuria
The pizza is great and the service was good it was small tho and workers were nice to.
Atmosphere: 3
Food: 5
Service: 5
Jose Cruz
Disappointing flavor. It’s probably been years since I ordered from Pizza Hut so I decided to give them a try. What a waste of money and time.
Ordered: Medium Thin Crust Pepperoni Pizza, Cheese sticks with bacon, Honey BBQ wings, and chocolate donuts. ($61+$10 tip)
Pizza: The only redeemable item I received. Flavor was good and cooked nicely. I received it about 30 min after ordering and it was warm not hot but wasn’t too bothered by it.
Cheese Sticks W/ Bacon: This is where the problems started. You can’t taste the cheese and I counted maybe 4 tiny pieces of bacon on the sticks. It was mostly dough and weren’t even cut up to grab in pieces.
Honey BBQ Wings: The meat didn’t taste bad and they seemed to be cooked nicely, but there was something wrong with the sauce. Maybe my fault for not sticking to a traditional sauce but I’ve never had extremely sour Honey BBQ. Completely inedible and disgusting.
Chocolate donuts: The moment you look at them you’ll know they will be profoundly dry. I imagine that’s what eating a chalk covered board must taste like. I wonder how you manage to make chocolate donuts and not get any type of chocolate flavor in them, now that in my eyes is impressive and worth the star I gave them.
Fair to say I won’t be ever ordering Pizza Hut, even if that’s the only option available. I’m assuming the lack of fresh ingredients is the demise to its flavor. Big corporations have sadly forgotten the importance of quality, but in their defense it is us the consumers at fault for continuing to buy their products. To order something meant to be comfort food and not something I buy regularly and yet be utterly disappointed by it simply leaves a nasty taste in my mouth. It could also be those nasty donuts.
Atmosphere: 3
Food: 1
Service: 3
Worth Packer
Part of my order was missing, my cheesesticks were burned, and my sons cheese pizza wasn't even cut. But the worst part is you can no longer call a pizza hut store. When you dial the local number you get some call center in India.
Food: 1
Service: 3
Tim McKenzie
Best way to order here is to put an order for pickup and immediately head over. Typically ready in about 15 minutes.
My last trip there I was told they didn't have our order which seemed weird... Checked my email and realized I had an email saying it didn't go through. (Storm in the area briefly knocked out Internet) I entered it on my phone and they had it ready in about 10 minutes for me. They were even great about keeping me informed even though I was in no hurry.
Pizzas are usually well made and look great.
Food: 5
Service: 5
KathleenH
So clean! Very fresh and delicious pizza! I was very impressed! And I’ve worked at four different pizza huts in two different states! Thank you new manager!! ?
Recommended dishes: Cheese Pizza, Create Your Own Pizza
Rachel Strahler
Last night went inside and ordered off the menu to feed my family of 6. 50 minutes later, after all the other people had come and gone, they finally ask what the order was. Told them the number and they handed over 2 pizzas. Said items were missing but they wanted to argue. Frustrated, just took the 2 pizzas and left. Got home and they were not even the pizzas that had been ordered. Horrible customer service. Terrible attitudes.
I have ordered from here before, was disappointed with the first few orders. So I decided to give another chance, and I’ve got to say things have really improved. Thanks for a great pizza.
Closes early even though store hours say that they are open. Guess they can close whenever they feel like it.
Linda Wooten
Arrived to pick order up person put wrong order in and charge me more than what was given to me on the phone.Customer Service was so uninviting. Front counter person really need to work on Customer services Skills ?
Not at all what we remember our last Hut experience was like.
Pizza was too doughy , undercooked.
Wont be back.
This location is terrible when it comes to getting in contact with someone. Unfortunately, they have their phone lines set up in a way that redirects your calls to customer service who can’t help you when it comes to canceling an order therefore you lose out on money due to this. Your best bet if you have an issue there is to go to that location in person or you’ll be SOL.
Service: 1
I can not express how truly awful this store is. It’s Pizza Hut so the bar already wasn’t high. Ordered delivery nothing crazy, stuffed crust pepperoni and some cheese sticks. Upon arrival everything was moist for some godforsaken reason. I should have trusted my gut, but I was like awe maybe it’s just a weird amount on condensation, took a bite and boy was I wrong. It was grease. An incomprehensible amount of grease. Even the cheese sticks felt like a long forgotten sponge full of filthy sink water. So like any normal person would, I tried to call the store to get the situation remedied, they literally hung up as soon as I said that my order was inedible, I called back and asked to speak to a manager, no tone, no raised voice and they hung up. The next hour was spent playing pass around at the call center until they would transfer me over to their store where they would ultimately hang up in my face again. I
Don’t wast your time or money. This is truly the worst pizza in the triangle maybe in America.
Atmosphere: 1
Food: 1
Service: 1
welcome! 😩
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
The pizza is great and the service was good it was small tho and workers were nice to.
Atmosphere: 3
Food: 5
Service: 5
Disappointing flavor. It’s probably been years since I ordered from Pizza Hut so I decided to give them a try. What a waste of money and time.
Ordered:
Medium Thin Crust Pepperoni Pizza, Cheese sticks with bacon, Honey BBQ wings, and chocolate donuts. ($61+$10 tip)
Pizza: The only redeemable item I received. Flavor was good and cooked nicely. I received it about 30 min after ordering and it was warm not hot but wasn’t too bothered by it.
Cheese Sticks W/ Bacon: This is where the problems started. You can’t taste the cheese and I counted maybe 4 tiny pieces of bacon on the sticks. It was mostly dough and weren’t even cut up to grab in pieces.
Honey BBQ Wings: The meat didn’t taste bad and they seemed to be cooked nicely, but there was something wrong with the sauce. Maybe my fault for not sticking to a traditional sauce but I’ve never had extremely sour Honey BBQ. Completely inedible and disgusting.
Chocolate donuts: The moment you look at them you’ll know they will be profoundly dry. I imagine that’s what eating a chalk covered board must taste like. I wonder how you manage to make chocolate donuts and not get any type of chocolate flavor in them, now that in my eyes is impressive and worth the star I gave them.
Fair to say I won’t be ever ordering Pizza Hut, even if that’s the only option available. I’m assuming the lack of fresh ingredients is the demise to its flavor. Big corporations have sadly forgotten the importance of quality, but in their defense it is us the consumers at fault for continuing to buy their products. To order something meant to be comfort food and not something I buy regularly and yet be utterly disappointed by it simply leaves a nasty taste in my mouth. It could also be those nasty donuts.
Atmosphere: 3
Food: 1
Service: 3
Part of my order was missing, my cheesesticks were burned, and my sons cheese pizza wasn't even cut. But the worst part is you can no longer call a pizza hut store. When you dial the local number you get some call center in India.
Food: 1
Service: 3
Best way to order here is to put an order for pickup and immediately head over. Typically ready in about 15 minutes.
My last trip there I was told they didn't have our order which seemed weird... Checked my email and realized I had an email saying it didn't go through. (Storm in the area briefly knocked out Internet) I entered it on my phone and they had it ready in about 10 minutes for me. They were even great about keeping me informed even though I was in no hurry.
Pizzas are usually well made and look great.
Food: 5
Service: 5
So clean! Very fresh and delicious pizza! I was very impressed! And I’ve worked at four different pizza huts in two different states! Thank you new manager!! ?
Vegetarian options: Fresh mushrooms ? (NOT canned ):)
Kid-friendliness: My kid was very happy! ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Pizza, Create Your Own Pizza
Last night went inside and ordered off the menu to feed my family of 6. 50 minutes later, after all the other people had come and gone, they finally ask what the order was. Told them the number and they handed over 2 pizzas. Said items were missing but they wanted to argue. Frustrated, just took the 2 pizzas and left. Got home and they were not even the pizzas that had been ordered. Horrible customer service. Terrible attitudes.
Service: 1
Restaurantji Recommends
I have ordered from here before, was disappointed with the first few orders. So I decided to give another chance, and I’ve got to say things have really improved. Thanks for a great pizza.
Food: 5
Service: 5
Recommended dishes: Oven-Baked Veggie Pasta, Pepperoni Lovers Pizza, Breadsticks
I am disappointed with Jasmine. I wouldn't trust her with my food or running my business.
Atmosphere: 3
Food: 3
Service: 1
Food was correct and ready on time.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sides, Hawaiian Chicken Pizza, Pepperoni Pizza
Closes early even though store hours say that they are open. Guess they can close whenever they feel like it.
Arrived to pick order up person put wrong order in and charge me more than what was given to me on the phone.Customer Service was so uninviting. Front counter person really need to work on Customer services Skills ?
Atmosphere: 1
Service: 1
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